... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Quick apply
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Games QA Software Development Engineer in Test (SDET)
Dallas, TX · On-site
$40.75 - $55.75/hr
Our specialized gaming practice has helped leading video game studios launch and support over 3,000 ... customer lifecycle. These services include design, development, quality assurance, localization ...
Games QA Software Development Engineer in Test (SDET)
Dallas, TX · On-site
$40.75 - $55.75/hr
Our specialized gaming practice has helped leading video game studios launch and support over 3,000 ... customer lifecycle. These services include design, development, quality assurance, localization ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Build collaborative working relationships with customers to support effective communication and ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Build collaborative working relationships with customers to support effective communication and ...
Senior Data Center Metro Director
Abilene, TX · On-site
$102K - $139K/yr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Data Center Metro Director
Abilene, TX · On-site
$102K - $139K/yr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... such as XBOX, PlayStation, and Steam Deck. As a Post-Silicon Power and Performance Validation ... Work with architects and the business team to support current and potential future products.
... such as XBOX, PlayStation, and Steam Deck. As a Post-Silicon Power and Performance Validation ... Work with architects and the business team to support current and potential future products.
Supply Chain Planner
Austin, TX · On-site
$29.25 - $39.75/hr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Supply Chain Planner
Austin, TX · On-site
$29.25 - $39.75/hr
... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...
Data Center Program Manager
San Antonio, TX · On-site
$109K/yr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Data Center Program Manager
San Antonio, TX · On-site
$109K/yr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Datacenter Technician Manager
San Antonio, TX · On-site
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Datacenter Technician Manager
San Antonio, TX · On-site
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... to support services for more than 1 billion customers and 20 million businesses in over 90 ...
Senior Software Engineer II, Web (Ecommerce) | Battle.net | Austin, TX / Irvine, CA / Remote
Austin, TX · On-site +1
$121K - $160K/yr
Customer experiences across Battle.net commerce web properties * Shared UI and web libraries ... Experience building and supporting backend APIs or service integrations in Java and/or Node.js.
Senior Software Engineer II, Web (Ecommerce) | Battle.net | Austin, TX / Irvine, CA / Remote
Austin, TX · On-site +1
$121K - $160K/yr
Customer experiences across Battle.net commerce web properties * Shared UI and web libraries ... Experience building and supporting backend APIs or service integrations in Java and/or Node.js.
Xbox Customer Support information
See Texas salary details
$11.20 - $12.56
5% of jobs
$12.56 - $13.93
11% of jobs
$15.01 is the 25th percentile. Wages below this are outliers.
$13.93 - $15.29
12% of jobs
$15.29 - $16.65
18% of jobs
The median wage is $17.04 / hr.
$16.65 - $18.02
17% of jobs
$19.06 is the 75th percentile. Wages above this are outliers.
$18.02 - $19.38
17% of jobs
$19.38 - $20.75
8% of jobs
$20.75 - $22.11
4% of jobs
$22.11 - $23.47
4% of jobs
$23.47 - $24.84
3% of jobs
$24.84 - $26.20
1% of jobs
$11
$17
$26
How much do xbox customer support jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for xbox customer support in Texas is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.
What is an Xbox Customer Support?
An Xbox Customer Support job involves assisting customers with issues related to Xbox consoles, services, and accounts. Support representatives help troubleshoot technical problems, answer account and billing inquiries, and provide guidance on Xbox features. They may assist customers via phone, chat, email, or forums. Strong communication skills and knowledge of Xbox products are important for this role.
What are the key skills and qualifications needed to thrive in Xbox Customer Support, and why are they important?
To thrive as an Xbox Customer Support representative, you need strong troubleshooting abilities, knowledge of Xbox hardware and software, and prior experience in customer service roles. Familiarity with customer relationship management (CRM) systems, support ticket platforms, and remote diagnostic tools is often required. Excellent communication, patience, and problem-solving skills help you build rapport with customers and resolve issues efficiently. These abilities are critical to ensuring positive user experiences and maintaining the brand's reputation.
What are the typical challenges faced by Xbox Customer Support representatives?
Xbox Customer Support representatives often encounter a wide range of technical and account-related issues, from troubleshooting console connectivity to resolving billing or subscription problems. Navigating the variety of customer personalities and managing high inquiry volumes during new product launches or service outages can be demanding. However, team members receive extensive training and benefit from a supportive environment with access to knowledge bases and escalation paths for complex cases. The role offers a dynamic workday and opportunities to continually develop expertise in the latest gaming technologies.
How to get a job working for Xbox Customer Support?
To work as an Xbox Customer Support representative, candidates typically need strong communication skills, technical knowledge of gaming consoles and services, and customer service experience. Applying through Microsoft's careers website or job boards, and demonstrating relevant skills and certifications, can improve chances of securing the role. Prior experience in tech support or related fields is often preferred.
What are the most commonly searched types of Xbox Customer Support jobs in Texas?
The most popular types of Xbox Customer Support jobs in Texas are:
What are popular job titles related to Xbox Customer Support jobs in Texas?
For Xbox Customer Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Xbox Customer Support jobs in Texas look for?
The top searched job categories for Xbox Customer Support jobs in Texas are:
What cities in Texas are hiring for Xbox Customer Support jobs?
Cities in Texas with the most Xbox Customer Support job openings:
Job description
Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability.
CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!
RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content
REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills
PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems
Company Description
Connecting Companies with Good Employees, and Employees with Good Companies!!
About Diversified Sourcing Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Douglasville, GA, US
Year founded
1989