Worksource Specialist Jobs (NOW HIRING)

Salary : $57,252.00 - $76,968.00 Annually
Location : Kitsap County - Silverdale, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-02708
Department: Employment Security Department
Division: Workforce Services
Opening Date: 05/19/2026
Closing Date: 6/2/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
This position is being reposted until June 2, 2026, to allow for additional applicants. If you have already submitted an application, you don't need to reapply.
This role is located in Silverdale, Washington and offers a hybrid schedule of 1 day a week of remote work.
We have a great opportunity for a collaborative, service-driven lead WorkSource Specialist 5 at WorkSource Kitsap. Our ideal candidate is a respected, service-minded leader who embodies the Employment Security Department's mission by delivering superior employment services with kindness and professionalism. You are someone who naturally supports and empowers others-offering technical expertise, thoughtful guidance, and steady leadership to both staff and supervisors.
You thrive in a role where coaching and mentoring are central to your work. You bring a strong understanding of all WorkSource Services, and you know how to ensure these services are delivered with accuracy, efficiency, fairness, and accessibility. You take pride in helping staff grow their skills, strengthening team performance, and fostering a workplace where everyone feels supported and equipped to succeed.
You are motivated by accountability and continuous improvement. Assisting the supervisor in overseeing staffing schedules, programs, and performance measures comes naturally to you, and you excel at establishing clear goals, expectations, and indicators that align with the agency's mission, vision, and business objectives. You understand how to balance operational needs with compassionate service delivery.
About the Workforce Services Division:
Workforce Services Division (WSD) is made up of three Lines of Business: WorkSource, Central Operations System Support, and Washington Service Corps (WSC). WSD administers the Labor Exchange (LEX), Migrant Seasonal Farmworker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and WorkFirst programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.
Duties
As a WorkSource Specialist Lead, you will support the WorkSource Kitsap Supervisor in managing department contracts, programs, and service delivery to achieve or surpass performance targets, helping to set measurable goals, expectations, and initiatives aligned with the agency's mission, vision, and WorkSource system priorities. Provide comprehensive, customer-focused employment and training services, and maintain accurate records and documentation in compliance with agency and program requirements.
Some of what you will do:

• Develop and support high-performance, integrated work-team management approaches, consensus-based decision-making and continuous quality improvement practices. Plan, schedule, assign and direct work activities, guide, coach, and mentor staff.
• Review and interpret state and federal rules and regulations; ensure all State and local policies and procedures are understood and followed; design and deliver related training and onboarding.
• Develop processes to monitor that customers receive appropriate, timely, and effective services; routinely conduct an internal audit of program records.
• Track team performance outcomes based on expectations set by Supervisor; conduct audits/evaluations and provide ongoing feedback; initiate continuous quality improvement practices; Present performance information; identify best practices and/or strategies for improvements and training; recommend and initiate improvements.
• Support the Supervisor to coordinate and manage staff workloads.
• Serve Customers; provide basic career services and make appropriate referrals; identify and evaluate barriers and explore solutions to assist in removing barriers.
• Conduct staff assisted job development, job matches and job follow-up; make job referrals; verify customer job search.
• Conduct job search workshops, supply topic specific information, related service, and resource information.
• Facilitate job preparation activities to include job club services and workshops; provide labor market information.

To request a detailed position description, click
Qualifications
Qualifying candidates will meet one of the following criteria options:
Option 1
One year (1) as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency.
Option 2
A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience.
A Master's degree will substitute for one year of the required experience.
Option 3
A combination of education and/or relevant experience totaling eight (8) years.
Required Core Competencies:

• Accountability - Accept personal responsibility for work and actions.
• Communication Effectiveness - Effectively convey ideas and information.
• Critical Thinking - Use purposeful and reflective judgment to process, analyze, interpret, explain, evaluate, illustrate, and compare information.
• Customer Service - Commit to providing value-added services to external and internal customers.
• Inclusiveness - Actively contribute to a work environment that embraces diversity and uses diverse perspectives to help achieve organizational goals.
• Interpersonal Abilities - The ability to relate to your co-workers, mitigate conflict, and inspire others to participate.

Required equity competencies:

• The ability to take action to learn and grow.

• The ability to take action to meet the needs of others.

Special Requirements/Conditions of Employment:

• Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Our drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact or at 360-819-6996 or the , prior to the position closing. If you are having technical difficulties creating, accessing, or completing your application, please contact or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that r...