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Workplace Operations Manager Jobs in Washington (NOW HIRING)

NEWMARK

Workplace Operations Specialist

Washington, DC

... operations. Highly organized and detail-oriented, you are execution-focused with strong listening ... Your role is critical to ensuring a consistent, well-managed, and high-quality workplace experience ...

NEWMARK

Workplace Operations Specialist

Washington, DC · On-site

Managing and tracking service requests and work tickets related to workplace operations, space needs, and event support. * Overseeing logistics for in-office meetings and events including space set ...

ABCD & Company

Operations Manager

Rockville, MD · On-site

$75K - $85K/yr

A minimum of three years experience in a service management or related role, with a strong understanding of workplace operations and customer service principles. * Previous supervisory experience is ...

CVS Health

Operations Manager

Glen Burnie, MD · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... a workplace where every colleague feels valued and that they belong. Great benefits for great ...

CVS Health

Operations Manager

Severn, MD · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... a workplace where every colleague feels valued and that they belong. Great benefits for great ...

New

CVS Health

Operations Manager

Catonsville, MD · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... a workplace where every colleague feels valued and that they belong. Great benefits for great ...

CVS Health

Operations Manager

Fairfax, VA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... a workplace where every colleague feels valued and that they belong. Great benefits for great ...

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All JobsWorkplace Operations JobsWorkplace Operations Manager JobsWorkplace Operations Manager Jobs in Washington

Workplace Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do workplace operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for workplace operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workplace Operations Manager, and why are they important?

To thrive as a Workplace Operations Manager, you need expertise in facilities management, operational planning, and a relevant bachelor's degree or equivalent experience. Familiarity with building management systems, space planning software, and certifications like IFMA or BIFM are typically required. Strong leadership, problem-solving abilities, and effective communication help manage teams and coordinate with multiple stakeholders. These skills are essential to ensure efficient, safe, and productive workplace environments that support organizational goals.

What are Workplace Operations Managers?

Workplace Operations Managers are professionals responsible for ensuring that the day-to-day operations of a workplace run smoothly and efficiently. Their duties often include managing facilities, overseeing office services, coordinating with vendors, ensuring compliance with safety regulations, and supporting employee productivity by maintaining an optimal work environment. They play a crucial role in creating a safe, functional, and welcoming workspace for employees and visitors. Additionally, they may handle budgeting, space planning, and process improvement initiatives to enhance workplace efficiency.

What are some common challenges a Workplace Operations Manager faces when supporting a hybrid or flexible work environment?

A Workplace Operations Manager often navigates challenges such as coordinating space utilization, ensuring health and safety compliance, and adapting services for both on-site and remote employees. Balancing the needs of a diverse workforce requires strong communication and flexibility, as well as the ability to implement new technologies and protocols efficiently. Proactively addressing these issues helps ensure a positive employee experience and supports overall business productivity.

What is the difference between Workplace Operations Manager vs Facilities Coordinator?

AspectWorkplace Operations ManagerFacilities Coordinator
CredentialsRelevant experience, certifications in operations or facilities managementOften high school diploma, certifications in facilities or safety
Work EnvironmentOversees multiple departments, strategic planningHandles daily maintenance, logistics, and vendor coordination
Employer & Industry UsageCommon in corporate, tech, and large organizationsUsed across corporate, educational, and healthcare sectors

The Workplace Operations Manager focuses on strategic oversight and management of workplace functions, while the Facilities Coordinator handles day-to-day maintenance and logistical tasks. Both roles are essential for maintaining efficient work environments but differ in scope and responsibilities.

What are popular job titles related to Workplace Operations Manager jobs in Washington? For Workplace Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Workplace Operations Manager jobs in Washington look for? The top searched job categories for Workplace Operations Manager jobs in Washington are:
What cities in Washington are hiring for Workplace Operations Manager jobs? Cities in Washington with the most Workplace Operations Manager job openings:
Workplace Operations Manager jobs near you
Infographic showing various Workplace Operations Manager job openings in Washington as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

Assistant Workplace Operations Manager - Amazon

Northwest Center - People of All Abilities

Arlington, VA

$69K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon's thriving campuses nationwide. The Move Program is crucial in managing the internal office move process. They collaborate with vendors to execute corporate relocations, guide the customer's point of contact through each stage of the move, and serve as the primary source of information for all aspects of the relocation. Their expertise ensures smooth and efficient transitions, maintaining high standards of service and communication throughout the entire process.
As theAssistant Manager of Program Operations,you will oversee the team that manages Moves, Adds, and Changes (MAC) services across the Amazon campus. We seek a passionate people leader eager to support our team by facilitating their professional development and day-to-day performance management. Our new leader will provide a balance of customer obsession and technical understanding to set clear performance expectations, monitor progress against goals, and provide coaching to ensure the team's success.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. If you share our values and are interested in leading a high-performing team, we encourage you to apply.
Location:Arlington, VA & DC Area
Schedule:Full-Time, 40 hours per week | Monday - Sunday between 7:30AM - 6PM.Must be able to work a flexible schedule.
Starting Wage Range: $69,513 - $79,352 per year | Full Salary Range: $69,513 - $89,190 per year
What We Can Offer:
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually
  • Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Arlington, VA: Company-Provided SmarTrip card or Parking Stipend - $153/month
  • Pet Insurance Discount Program
    Check out the entire list of benefits Northwest Center has to offer here:https://nwcbenefits.hrbenefits.net/
    * Please submit a resume with your application. Cover letters preferred but not required. *
    What You Will Do
      PeopleLeadership
      • Provide management, day-to-day direction, and leadership to the Move Ambassador team.
      • Responsible for employee development through the development of individualized goals and the creation of training plans to ensure that employees achieve established goals.
      • Responsible for staff performance, ensuring that all procedures, processes, and policies are understood and followed.
      • Providing corrective employee conversations related to employee performance as necessary, including subsequent follow-up.
      • Responsible for the interviewing, hiring, and termination process and discussions, partnering with Human Resources as necessary.
      • Contributes to a positive work environment that encourages retention of talent.
      • Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution.
      Operational Excellence
      • Ensure program service level agreements and operation standards are met or exceeded, including staffing levels, email response times, and overall customer satisfaction.
      • Define and closely monitor day-to-day service levels and overall KPIs, including qualitative measures.
      • Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure the adoption of new rollouts.
      • Drive a complex program across multiple stakeholders, maintaining and cultivating client relationships.
      • Identify potential challenges and opportunities within the programs. Communicate and collaborate with key stakeholders to implement timely solutions.
      • Deliver engaging presentations and effectively communicate information, data, or reports to diverse audiences.
      • Design reports, support dashboards, and analyze data to track activity.
      Customer Experience
      • Act as liaison between Northwest Center, Amazon, and other vendors, ensuring continuity and ongoing improvement/development of relationships with various Amazon Teams, providing an enhanced Amazon brand experience.
      • Provide elevated customer support for Amazon employees and vendor partners.
      • Partner with the Lead to handle escalated situations during the move process.
      Who You Are
      • Bachelor's Degree or equivalent combination of education and experience
      • 4 years of customer service or administrative support experience
      • 2+ years of experience in a leadership role
      • 2+ years' experience with project or program management or business operations
      • Must have a valid driver's license and auto insurance
      • Personal vehicle to drive between various sites including Herndon, VA, Arlington, VA, Jessup, MD and DC
      • Commitment to Northwest Center's mission of inclusion and ability to successfully work in a diverse environment.
      • Detailed oriented and thorough, with ability to see the "big picture".
      • Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
      • Regularly seeks new and improved methodologies for enhancing the effectiveness of organization.

      Working Conditions & Physical Demands
      • Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
      • It is a combination of desks and active visits to several Amazon buildings, so the ability to walk consistently within a 1.5-mile radius is required.
      • Variable working hours, with availability to work a flexible schedule to meet the needs of the business, including arriving early, staying late on a moment's notice, and occasional evening and weekend shifts.
      • Ability to read, write, speak, and comprehend the English language
      • Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
      • Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
      • This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.
      Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.
      At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.
      We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status.

      IND123
      Employment Type: Full-Time

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