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Workplace Experience Jobs (NOW HIRING)

Workplace Experience Agent The Workplace Experience Agent is an integral part of Latham's Workplace Experience team and will be responsible for overseeing, anticipating, facilitating, and fulfilling ...

The Workplace Experience Lead is expected to provide superior client service while upholding core values of teamwork, ethics, and excellence. They play a crucial role in helping their team and ...

Workplace Experience Manager About the Role Our Workplace Experience Team is expanding, and we're seeking a proactive Workplace Experience Manager who will further our 'people-first' culture. This ...

As a CBRE Workplace Experience Coordinator, you will be instrumental in delivering a world-class customer service experience to all employees, guests, and visitors within a designated building. This ...

Position Overview The Workplace Experience Specialist will be responsible for creating a seamless, engaging, and efficient workplace experience across all US offices. This role is central to ensuring ...

About the Role As a CBRE Workplace Experience Supervisor, you will play a pivotal role in ensuring a world-class customer service experience for clients and visitors within a designated building on a ...

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Workplace Experience information

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$29.5K

$107.4K

$195K

How much do workplace experience jobs pay per year?

As of Jul 8, 2026, the average yearly pay for workplace experience in the United States is $107,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Workplace Experience role?

Professionals in Workplace Experience often navigate challenges such as coordinating diverse employee needs, managing high-traffic office environments, and quickly responding to unexpected facility issues or events. Balancing the demands of multiple stakeholders while upholding a positive, seamless experience for everyone in the workplace can be demanding. Being adaptable and solutions-oriented is crucial, especially in dynamic or rapidly growing organizations. However, overcoming these challenges offers great satisfaction in making a real impact on company culture and daily employee experience.

What is a Workplace Experience job?

A Workplace Experience job focuses on creating a positive, efficient, and engaging environment for employees by managing office operations, culture, and employee well-being. This role typically involves overseeing workplace services, events, technology, and space planning to enhance productivity and satisfaction. It blends hospitality, facilities management, and employee engagement to ensure a seamless work experience.

What are the key skills and qualifications needed to thrive in the Workplace Experience position, and why are they important?

To thrive in a Workplace Experience role, you need a background in facilities management, hospitality, or office administration, along with strong organizational and project management skills. Familiarity with workplace management software, visitor management systems, and sometimes building automation platforms is valuable. Standout candidates excel in communication, problem-solving, and building positive relationships across teams. These skills help create engaging, efficient, and welcoming workplace environments that support employee satisfaction and productivity.

More about Workplace Experience jobs
What cities are hiring for Workplace Experience jobs? Cities with the most Workplace Experience job openings:
What are the most commonly searched types of Workplace Experience jobs? The most popular types of Workplace Experience jobs are:
What states have the most Workplace Experience jobs? States with the most job openings for Workplace Experience jobs include:
What job categories do people searching Workplace Experience jobs look for? The top searched job categories for Workplace Experience jobs are:
Infographic showing various Workplace Experience job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $107,374 per year, or $51.6 per hour.
Workplace Experience Agent

Workplace Experience Agent

Latham & Watkins

Menlo Park, CA • On-site

$70K - $80K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Workplace Experience Agent

The Workplace Experience Agent is an integral part of Latham's Workplace Experience team and will be responsible for overseeing, anticipating, facilitating, and fulfilling the frontline support needs for all personnel and guests working in our space, with a particular focus on their work area and related requests and requirements, while establishing and maintaining genuine connections with clients, creating customized and seamless experiences, greeting and escorting visitors, addressing client concerns, anticipating needs, and providing information about amenities and services. This role will be located in our Silicon Valley office.

Other key responsibilities include:

  • Executing effective processes and strategies for managing client support within the office, collaborating with colleagues and departments to ensure seamless service delivery, fulfilling ServiceNow tickets, conducting quality assurance checks, and coordinating cross-departmental efforts
  • Ensuring workstations and collaboration spaces are presentable and equipped to client specifications, verifying technology functionality, providing first-line technology assistance, and utilizing the firm's Workplace Experience technology tools to enhance client support
  • Identifying, delegating, and addressing uncompleted tasks appropriately, preparing for the day in advance, prioritizing multiple deadlines, and performing quality checks on client requests to deliver outstanding support
  • Operating as an on-the-ground project manager, facilitating connections between departments and utilizing firm resources like ServiceNow and MS Teams, assisting with special projects, offsite experiences, and adhering to globally standardized service level agreements
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:

  • Possess a working knowledge of health and safety standards and regulations to ensure compliance and promote a safe environment
  • Demonstrate a willingness to complete all tasks and learn new skills, with flexibility and eagerness to grow professionally
  • Exhibit comfort in utilizing and navigating various technology platforms and applications to enhance efficiency and productivity

And have:

  • A high school diploma or an equivalent
  • A minimum of three (3) years of workplace experience or related experience

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range: USD $70,000.00 - USD $80,000.00 /Yr.