Service Manager
Whitehouse, OH · On-site
Service Manager Position Summary The Service Manager is accountable for the profitability ... Strong working knowledge of automotive mechanical systems, repair processes, and repair estimating.
Service Manager
Whitehouse, OH · On-site
Service Manager Position Summary The Service Manager is accountable for the profitability ... Strong working knowledge of automotive mechanical systems, repair processes, and repair estimating.
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
... Working knowledge of parts, service processes, and inventory systems Ability to lift/move up to 50 ... Time management: service, inspections, testing and warranty * Shop and tool inspections
Quick apply
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
... Working knowledge of parts, service processes, and inventory systems Ability to lift/move up to 50 ... Time management: service, inspections, testing and warranty * Shop and tool inspections
Service Manager
Whitehouse, OH · On-site
Service Manager Position Summary The Service Manager is accountable for the profitability ... Strong working knowledge of automotive mechanical systems, repair processes, and repair estimating.
Quick apply
Service Manager
Whitehouse, OH · On-site
Service Manager Position Summary The Service Manager is accountable for the profitability ... Strong working knowledge of automotive mechanical systems, repair processes, and repair estimating.
Service Manager
Bedford, OH · On-site
Aramark is seeking a Service Manager to lead our service technician team and oversee our portfolio ... Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Service Manager
Bedford, OH · On-site
Aramark is seeking a Service Manager to lead our service technician team and oversee our portfolio ... Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the ... working closely with the support and sales teams to ensure timely and effective service for our ...
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the ... working closely with the support and sales teams to ensure timely and effective service for our ...
Service Manager
Hudson, OH · On-site
$52 - $70/hr
Service Manager Full Time Management Hudson, OH, US 6 days ago Requisition ID: 3031 Salary Range ... Assistsin overseeing safe operations and proper working order of all tools and equipment in the ...
Service Manager
Hudson, OH · On-site
$52 - $70/hr
Service Manager Full Time Management Hudson, OH, US 6 days ago Requisition ID: 3031 Salary Range ... Assistsin overseeing safe operations and proper working order of all tools and equipment in the ...
Service Manager
Cleveland, OH · On-site
We offer you a professional working environment with continuous training and performance excellence ... The Service Manager runs an efficient and profitable service department through effective staffing ...
Service Manager
Cleveland, OH · On-site
We offer you a professional working environment with continuous training and performance excellence ... The Service Manager runs an efficient and profitable service department through effective staffing ...
Service Manager
Mentor, OH · On-site
$60 - $85/hr
Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Assistsin overseeing safe operations and proper working order of all tools and equipment in the ...
New
Service Manager
Mentor, OH · On-site
$60 - $85/hr
Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Assistsin overseeing safe operations and proper working order of all tools and equipment in the ...
New
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
From managing technician schedules to ensuring clear communication and timely service completion ... Working knowledge of parts, service processes, and inventory systems Ability to lift/move up to 50 ...
Quick apply
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
From managing technician schedules to ensuring clear communication and timely service completion ... Working knowledge of parts, service processes, and inventory systems Ability to lift/move up to 50 ...
Service Manager
Marblehead, OH · On-site
The Service Manager is responsible for managing the service department and service team ... Responsibilities include working with the customer (either internal or external) to obtain the ...
Service Manager
Marblehead, OH · On-site
The Service Manager is responsible for managing the service department and service team ... Responsibilities include working with the customer (either internal or external) to obtain the ...
Service Manager
Massillon, OH · On-site
$80 - $110/hr
... the service department. * Maintains reporting systems required by general management and the ... Establishes and maintains good working relationships with customers to encourage repeat and ...
Service Manager
Massillon, OH · On-site
$80 - $110/hr
... the service department. * Maintains reporting systems required by general management and the ... Establishes and maintains good working relationships with customers to encourage repeat and ...
Service Manager
Cleveland, OH · On-site
The Service Manager runs an efficient and profitable service department through effective staffing ... Establishes and maintains good working relationships with customers to encourage repeat and ...
Quick apply
Service Manager
Cleveland, OH · On-site
The Service Manager runs an efficient and profitable service department through effective staffing ... Establishes and maintains good working relationships with customers to encourage repeat and ...
Service Manager
Massillon, OH · On-site
$80K - $150K/yr
... the service department. • Maintains reporting systems required by general management and the ... working relationships with vocational and technical schools to enhance personnel recruitment ...
Service Manager
Massillon, OH · On-site
$80K - $150K/yr
... the service department. • Maintains reporting systems required by general management and the ... working relationships with vocational and technical schools to enhance personnel recruitment ...
Service Manager
Cleveland, OH · On-site
The Service Manager runs an efficient and profitable service department through effective staffing ... working relationships with customers to encourage repeat and referral business Maintains high ...
Service Manager
Cleveland, OH · On-site
The Service Manager runs an efficient and profitable service department through effective staffing ... working relationships with customers to encourage repeat and referral business Maintains high ...
Service Manager
Cincinnati, OH · On-site
$85K - $120K/yr
Service Operations * Manage daily shop and field service operations, including equipment ... Working knowledge of diesel, hydraulic, electrical, and mechanical systems. * Experience ...
Service Manager
Cincinnati, OH · On-site
$85K - $120K/yr
Service Operations * Manage daily shop and field service operations, including equipment ... Working knowledge of diesel, hydraulic, electrical, and mechanical systems. * Experience ...
Service Manager
Sardis, OH · On-site
$19.57 - $29.36/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Service Manager
Sardis, OH · On-site
$19.57 - $29.36/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
$19.57 - $29.36/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
$19.57 - $29.36/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Service Manager
Perrysburg, OH · On-site
Excellent time management skills * Practical knowledge of service industry and experience in ... PowerPoint) Physical Demands & Working Conditions The physical demands described here are ...
Service Manager
Perrysburg, OH · On-site
Excellent time management skills * Practical knowledge of service industry and experience in ... PowerPoint) Physical Demands & Working Conditions The physical demands described here are ...
Service Manager
Richmond Heights, OH · On-site
$59.03/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Service Manager
Richmond Heights, OH · On-site
$59.03/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Service Manager
Cincinnati, OH · On-site
$20.60 - $30.90/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Service Manager
Cincinnati, OH · On-site
$20.60 - $30.90/hr
... the automotive service environment from proficient management of paperwork and customer ... We pride ourselves on working with our local communities and giving back where we can. * Integrity ...
Working Service Manager information
What is the difference between Working Service Manager vs Service Coordinator?
| Aspect | Working Service Manager | Service Coordinator |
|---|---|---|
| Credentials | Relevant certifications, experience in service management | Customer service certifications, administrative skills |
| Work Environment | Oversees service teams, manages operations | Coordinates service appointments, communicates with clients |
| Employer & Industry | Service industries like HVAC, IT, facilities management | Customer service departments, support centers |
The Working Service Manager typically has more responsibilities in managing service teams and operations, requiring specific management experience and certifications. In contrast, a Service Coordinator focuses on scheduling, client communication, and supporting service delivery. Both roles are essential in service industries but differ in scope and seniority.
How much do working service managers earn?
Working service managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and years of service management experience.
What does a working service manager do?
A working service manager oversees the delivery of services within an organization, ensuring customer satisfaction and efficient operations. They coordinate teams, manage schedules, resolve issues, and often use tools like CRM systems to monitor performance and improve service quality.
What are popular job titles related to Working Service Manager jobs in Ohio?
For Working Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Working Service Manager jobs in Ohio look for?
The top searched job categories for Working Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Working Service Manager jobs?
Cities in Ohio with the most Working Service Manager job openings:
Full-time
Re-posted 4 days ago
Job description
Service Manager
Position Summary
The Service Manager is accountable for the profitability, efficiency, and customer satisfaction of the Service Department. This manager ensures high-quality mechanical and aesthetic standards are consistently met for all customer vehicles and for the used vehicle inventory being prepared for sale. This role reports to the General Manager.
Key Responsibilities and Duties
1. Strategic Growth & Service Innovation (Primary Focus)
Required Qualifications and Skills
Position Summary
The Service Manager is accountable for the profitability, efficiency, and customer satisfaction of the Service Department. This manager ensures high-quality mechanical and aesthetic standards are consistently met for all customer vehicles and for the used vehicle inventory being prepared for sale. This role reports to the General Manager.
Key Responsibilities and Duties
1. Strategic Growth & Service Innovation (Primary Focus)
- Drive a relentless commitment to growing Customer Pay and Fleet business segments to maximize department profitability.
- Lead the launch and scaling of modern customer-facing services, including mobile service units and pick up/drop off services.
- Identify and cultivate relationships with local businesses to establish the company as the preferred fleet service provider in the region.
- Continually analyze margins, labor rates, and shop throughput to ensure the department meets or exceeds financial benchmarks.
- Control expenses, labor hours, and parts usage on all internal repair orders (ROs) to ensure costs are accurate and within established budgets.
- Schedule and coordinate work across all shop areas, including the mechanical shop and detailing, to optimize bay usage, technician productivity, and parts flow.
- Oversee vehicle logistics, including the movement and tracking of vehicles through the shop, lot placement, and staging for sales.
- Ensure all internal vehicles undergo a comprehensive, standardized mechanical inspection, accurately documenting required repairs and prioritizing safety-critical items.
- Ensure all shop activities, including waste disposal, tool safety, and facility operations, comply with all local, state, and federal regulations (e.g., OSHA).
- Oversee the comprehensive maintenance, cleanliness, and security of the entire service facility and grounds.
- Directly supervise, motivate, and mentor all service and shop personnel, including Technicians, Detailers, and Lot Attendants.
- Track and evaluate the performance of shop staff, focusing on utilization rates, efficiency, and quality of work.
- Coordinate training and certification opportunities to ensure technicians and detailers are current with repair techniques and product applications.
- Actively strive to represent the company professionally within the local community, building a reputation for integrity and excellence.
- Foster relationships with community organizations and other local businesses.
- Support a superior customer experience (CX) across all service touchpoints and utilize Customer Satisfaction Index (CSI) data to drive continuous improvement.
- Handle customer complaints related to service and repair work with professionalism and a focus on resolution.
- Exceed the Ford benchmark for client satisfaction scores.
Required Qualifications and Skills
- Experience: Minimum of 3+ years of management experience overseeing a multi-faceted automotive shop operation, including service, reconditioning, or body repair preferred.
- Technical Knowledge: Strong working knowledge of automotive mechanical systems, repair processes, and repair estimating.
- Leadership: Proven ability to manage complex logistics, lead a diverse team, and drive productivity in a high-volume environment.
- Software Proficiency: Experience utilizing a Dealer Management System (DMS) and specialized service/shop software to manage repair orders, track time, and control costs.
- Certifications: ASE certification or similar technical accreditation is a plus.
- Licensing: Must possess a valid Driver's License and a clean driving record.