Workforce Operations Jobs (NOW HIRING)

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged. 

BRIEF POSTING DESCRIPTION:

The P FP HR OPERATIONS & ANALYTICS Department of the P VP HUMAN RESOURCES Division at Hawaiian Electric Company has 1 Management vacancy available. Insert for one company posting: This position may be filled on Oahu, Maui, or Hawaii Island. (Role: Professional)

JOB FUNCTION:

Under the direction of the Manager, HR Operations and Analytics, the Workforce Operations Analyst supports HR leaders by delivering workforce insights, maintaining workforce and organizational data integrity, and enabling the effective use of HR systems, reporting tools, and related processes.

Responsible for analyzing, developing, and managing workforce data, reports, and analytics that support staffing strategies, workforce planning, operational decision-making, and HR service delivery.  Responsible for analyzing, developing, and managing workforce data, reporting, and analytics that support workforce planning, staffing strategies, operational decision-making, and HR service delivery.

The position combines workforce analytics, position and vacancy analysis, data management, and process support responsibilities to deliver meaningful insights and help drive data-informed decisions across the organization.

ESSENTIAL FUNCTIONS:

• WORKFORCE ANALYTICS & REPORTING

Develop and maintain workforce dashboards, reports, and analytical tools that provide visibility into workforce trends, turnover, organizational demographics, workforce movement, and other key workforce metrics. Analyze data from multiple sources to identify trends, risks, and opportunities and translate results into actionable insights that support workforce planning, operational decision-making, and HR service delivery. Develop reporting solutions, visualizations, and presentations that enable leaders to make informed, data-driven decisions. Support regulatory and compliance reporting activities, including Equal Employment Opportunity (EEO), Affirmative Action Plan (AAP), VEVRAA, workforce demographics, and other workforce reporting requirements, ensuring data accuracy, consistency, and compliance with applicable regulations.

• WORKFORCE PLANNING & OPERATIONAL ANALYSIS

Support departmental and enterprise workforce planning activities by conducting staffing analyses, maintaining and monitoring approved staffing levels and position inventories, performing position audits, vacancy reviews, organizational assessments, and workforce forecasting. Partner with HR leaders, Finance, Organizational Development & Learning, and business stakeholders to evaluate workforce needs, identify trends, support succession planning efforts, and provide insights that inform staffing strategies and organizational effectiveness.

• WORKFORCE DATA MANAGEMENT & PROCESS SUPPORT

Maintain the accuracy, integrity, and consistency of workforce and organizational data across HR systems and reporting platforms. Support data governance activities, audits, compliance reporting requirements, and data validation efforts while partnering with HR, IT, and other stakeholders to resolve data issues and improve data quality. Assist with reporting automation, system enhancements, testing activities, documentation, and process improvements that strengthen operational efficiency and reporting effectiveness.

• HR FUNCTIONAL SUPPORT

Support HR initiatives, cross-functional projects, workforce-related programs, and ad hoc analysis requests as assigned. Provide workforce metrics, reporting, and decision support to HR leadership and stakeholders. Participate in Company emergency response activities as assigned, including activities required to prepare for and respond to business emergencies. Based on the existing HR Functional Support responsibilities.

• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Bachelor's degree in Human Resources, Business Administration, Statistics, Data Science & Analysis, Computer Science, Information Systems or related field required.
•  Advanced understanding of workforce planning, staffing analysis, position management, organizational data, workforce demographics, HR metrics, HR systems and processes, compensation, employment laws, and regulatory reporting requirements.
• Functional knowledge and proficiency in HR Management Systems, reporting tools, and workforce data sources.
• Advanced knowledge data analysis, data validation, reporting, and Microsoft Excel; knowledge of SQL or other reporting/query tools preferred.
• Technical aptitude and proficient in MS Office products at the intermediate or advanced complexity level.
• Demonstrated understanding of workforce management, staffing governance, demand forecasting,  position audits, vacancy analysis, and workforce planning practices.
• Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker.
• Understanding of data integrity, privacy, data governance, and internal control practices related to HR and workforce data; work with other staff to gather data and develop meaningful reporting.

Skills Requirements

• Ability to translate business requirements into a production dashboard, take complex datasets and create key takeaways and recommendations using several data sources. Experience in building and analyzing models using various statistical tools for forecasting and staffing optimization.
• Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of stakeholders in a diverse environment and influence all levels from individual contributors to executives.
• Strong mathematical, analytical, communication and organization skills.
• Impeccable attention to detail and ability to work with cross functional teams.
• Ability to develop and deliver data analysis and propose possible solutions.
• Ability to work in a fast-paced environment production-based, results-driven environment with a high level of attention to detail.
• Ability to quickly adapt as business needs change and lead others through change.
• Ability to interface with all customers in a professional and diplomatic manner.
• Ability to maintain confidentiality and discretion when working with sensitive information.
• Ability to work collaboratively and foster a cooperative work environment.

Experience Requirements

• 4+ years of previous experience working with Human Resources systems, analytics or reporting tools and techniques for HR, Workforce Planning, payroll, and related data.
• Experience preparing, supporting, or analyzing workforce compliance reporting, including AAP, EEO-1, VEVRAA, workforce demographics, and related regulatory reporting requirements.

Role: Professional 

Number of Vacancies: 1

Location: Can be filled on either Oahu, Maui or Hawaii Island

Hiring Range: The hiring range for the Workforce Operations Analyst - Oahu, Maui, Hawaii Island **EMPLOYEE REFERRAL ELIGIBLE** [Req ID 10583] position is $79,600.00 to $101,600.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email ATR@hawaiianelectric.com.