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Workforce Operations Jobs (NOW HIRING)

Metro One LPSG

People Operations Intern

Plano, TX · On-site

$14.50 - $19.25/hr

... provide workforce solutions, and collaborate with internal departments to drive operational ... effectiveness. This opportunity is designed as a summer learning experience for individuals ...

Metro One LPSG

People Operations Intern

Morristown, NJ · On-site

$15.75 - $20.75/hr

... provide workforce solutions, and collaborate with internal departments to drive operational ... effectiveness. This opportunity is designed as a summer learning experience for individuals ...

Metro One LPSG

People Operations Intern

Plano, TX · On-site

$14.50 - $19.25/hr

... provide workforce solutions, and collaborate with internal departmentstodrive operational ... effectiveness. This opportunity is designed as a summer learning experience for individuals ...

TriSearch

Senior Operations Site Lead

San Francisco, CA · On-site

$95K - $125K/yr

Lead day-to-day onsite workforce operations across multiple Bay Area locations * Serve as the primary escalation point for employee relations, HR, payroll, and operational issues * Manage and guide a ...

Metro One LPSG

People Operations Intern

Morristown, NJ · On-site

$15.75 - $20.75/hr

... provide workforce solutions, and collaborate with internal departmentstodrive operational ... effectiveness. This opportunity is designed as a summer learning experience for individuals ...

Introl

Workforce Coordinator

Chicago, IL · On-site

$65K - $70K/yr

You will work closely with various teams to provide coordination support project staffing and workforce operations across multiple data center projects. Who we are At Introl, we specialize in large ...

ECS

Jr. Management Consultant

Bethesda, MD · On-site

$28.25 - $38/hr

Coordinate workforce operations activities related to employee timekeeping, leave administration, telework tracking, and attendance management. * Review and validate time and attendance data for ...

Neko Health AB

Workforce Planning Coordinator

New York, NY · On-site

$136K - $152K/yr

Operations Reporting to: Country Manager About the Role We are looking for a Workforce Planning Coordinator to support the planning and scheduling of clinical staff across our growing US clinic ...

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How much do workforce operations jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for workforce operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Workforce Operations vs Workforce Planning?

AspectWorkforce OperationsWorkforce Planning
Primary FocusManaging daily workforce activities, scheduling, and staffingForecasting future staffing needs and strategic planning
CredentialsTypically requires HR or operations experience, certifications varyRequires analytical skills, often with HR, business, or data analysis background
Work EnvironmentOperational settings, such as call centers, manufacturing, or retailStrategic environments, including corporate planning and HR departments
Employer UsageUsed by organizations to ensure smooth daily operationsUsed for long-term workforce strategy and resource allocation

While Workforce Operations focuses on managing the day-to-day staffing and scheduling, Workforce Planning is centered on forecasting future needs and developing strategies. Both roles are essential for effective workforce management but serve different purposes within an organization.

How does a Workforce Operations professional typically collaborate with other departments to optimize staffing and productivity?

Workforce Operations professionals regularly work with HR, department managers, and team leads to forecast staffing needs, coordinate schedules, and respond to workflow fluctuations. They analyze data on attendance, productivity, and business demand to recommend staffing adjustments and process improvements. This role often involves facilitating cross-department communication to ensure staffing aligns with organizational goals, and addressing challenges such as last-minute absences or peak periods. Effective collaboration and problem-solving skills are key to ensuring both employee satisfaction and operational efficiency.

What are Workforce Operations?

Workforce Operations refers to the processes and strategies involved in managing, scheduling, and optimizing an organization's workforce to ensure efficient operations. This includes activities such as workforce planning, forecasting labor needs, managing employee schedules, and analyzing productivity. The goal of Workforce Operations is to align staffing levels with business demands while improving employee satisfaction and organizational performance.

What are the key skills and qualifications needed to thrive in Workforce Operations, and why are they important?

To thrive in Workforce Operations, you need strong analytical skills, data-driven decision-making abilities, and a background in human resources or operations management. Familiarity with workforce management systems, data analytics tools, and scheduling software is typically required. Excellent communication, problem-solving, and adaptability help professionals coordinate teams and respond to changing business needs. These competencies ensure efficient workforce planning, optimal resource allocation, and effective support of organizational goals.
More about Workforce Operations jobs
What are the most commonly searched types of Workforce Operations jobs? The most popular types of Workforce Operations jobs are:
What job categories do people searching Workforce Operations jobs look for? The top searched job categories for Workforce Operations jobs are:
Workforce Operations jobs near you
Infographic showing various Workforce Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 56% Full Time, 39% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Head of Operations, Data Programs

Head of Operations, Data Programs

Workstream

Menlo Park, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are looking for a highly driven, analytical, and execution-oriented Head of Operations to lead one of Workstream's fastest-growing strategic initiatives: large-scale data collection and workforce operations programs.
In this role, you will operate as the business leader for a rapidly growing data platform operation, overseeing workforce management, operational execution, process design, quality control, and scaling initiatives. You will be responsible for building and managing the systems, teams, and operational infrastructure required to collect, organize, and deliver high-quality data at scale.
This is a highly visible leadership role that sits at the intersection of operations, technology, workforce management, and business strategy. You will partner directly with executive leadership and cross-functional teams to define operational strategy, drive execution, and scale programs from hundreds to thousands of contributors.
The ideal candidate combines exceptional operational rigor with entrepreneurial instincts. You thrive in ambiguity, move quickly, make decisions with incomplete information, and are excited to build from zero-to-one while simultaneously scaling existing operations.
This is a full-time role requiring presence of up to 5 days per week in our Menlo Park office.
Day In The Life
  • Own and lead Workstream's data collection and workforce operations programs across the United States
  • Manage and scale a network of hundreds to thousands of contributors participating in video and data collection initiatives
  • Build the operational systems, processes, and infrastructure required to support large-scale data programs
  • Drive day-to-day business operations, workforce planning, capacity forecasting, quality management, and program execution
  • Partner closely with executive leadership to define strategic priorities and translate them into operational plans
  • Design and optimize contributor acquisition, onboarding, engagement, retention, and productivity systems
  • Build and manage operational teams responsible for recruiting, scheduling, workforce management, quality assurance, and program coordination
  • Develop reporting frameworks, dashboards, and operational metrics to drive decision-making and accountability
  • Analyze operational performance to identify bottlenecks, improve efficiency, and increase output quality
  • Lead large-scale cross-functional initiatives across Operations, Product, Engineering, Recruiting, and Program Management
  • Establish scalable playbooks and operating procedures that enable rapid growth while maintaining quality standards
  • Serve as the primary operational leader for new program launches, expansions, and strategic initiatives
  • Communicate business performance, operational insights, and recommendations to executive leadership
Who You Are
  • 8+ years of experience in operations, strategy, consulting, finance, marketplace businesses, or high-growth startup environments
  • Proven experience leading large-scale operational teams and workforce programs
  • Strong track record of building and scaling operational systems from zero-to-one
  • Experience managing complex, cross-functional initiatives with measurable business impact
  • Exceptional analytical and problem-solving skills with strong business judgment
  • Ability to make high-quality decisions in fast-moving and ambiguous environments
  • Experience managing large contributor, contractor, marketplace, gig economy, or workforce operations programs
  • Strong executive communication and stakeholder management skills
  • High ownership mindset with a bias toward action and accountability
  • Comfortable operating both strategically and tactically when needed
  • Proven ability to attract, develop, and lead high-performing teams
Nice To Have
  • Experience at Uber, DoorDash, Mercor, Handshake, Airbnb, Instacart, or similar marketplace businesses
  • Background in investment banking, private equity, management consulting, or business operations leadership
  • Experience managing large-scale data collection, labeling, AI operations, or workforce platforms
  • Familiarity with operational excellence methodologies and workforce optimization systems
  • Experience building and scaling businesses from early-stage growth through operational maturity
  • Exposure to AI, data infrastructure, robotics, or technical services delivery
What We Offer
  • A mission-driven and value-based company dedicated to empower deskless workers and local businesses
  • An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
  • Competitive salary and equity
  • Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
  • 401K Plan
  • Pre-tax commuter benefits
  • Learning/development stipend
  • Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is between $170,000 to $190,000 in Menlo Park. This range is not inclusive of bonus or equity. When determining compensation, we consider experience, skillset, scope, and market benchmarks.
Know More About Workstream
  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.

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