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Workforce Operations Jobs (NOW HIRING)

Current

Workforce Operations Analyst

New York, NY · On-site

$70K - $96K/yr

WORKFORCE OPERATIONS ANALYST Current is a leading consumer fintech platform transforming financial access for everyday Americans with over 6 million members. We provide access to financial solutions ...

Current

Workforce Operations Analyst

New York, NY · On-site

$70K - $96K/yr

WORKFORCE OPERATIONS ANALYST Current is a leading consumer fintech platform transforming financial access for everyday Americans with over 6 million members. We provide access to financial solutions ...

Tstc

The Director, Total Rewards & Workforce Operations provides operational leadership and oversight for compensation administration, benefits operations, workforce transactions, payroll readiness ...

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How much do workforce operations jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for workforce operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Workforce Operations vs Workforce Planning?

AspectWorkforce OperationsWorkforce Planning
Primary FocusManaging daily workforce activities, scheduling, and staffingForecasting future staffing needs and strategic planning
CredentialsTypically requires HR or operations experience, certifications varyRequires analytical skills, often with HR, business, or data analysis background
Work EnvironmentOperational settings, such as call centers, manufacturing, or retailStrategic environments, including corporate planning and HR departments
Employer UsageUsed by organizations to ensure smooth daily operationsUsed for long-term workforce strategy and resource allocation

While Workforce Operations focuses on managing the day-to-day staffing and scheduling, Workforce Planning is centered on forecasting future needs and developing strategies. Both roles are essential for effective workforce management but serve different purposes within an organization.

How does a Workforce Operations professional typically collaborate with other departments to optimize staffing and productivity?

Workforce Operations professionals regularly work with HR, department managers, and team leads to forecast staffing needs, coordinate schedules, and respond to workflow fluctuations. They analyze data on attendance, productivity, and business demand to recommend staffing adjustments and process improvements. This role often involves facilitating cross-department communication to ensure staffing aligns with organizational goals, and addressing challenges such as last-minute absences or peak periods. Effective collaboration and problem-solving skills are key to ensuring both employee satisfaction and operational efficiency.

What are Workforce Operations?

Workforce Operations refers to the processes and strategies involved in managing, scheduling, and optimizing an organization's workforce to ensure efficient operations. This includes activities such as workforce planning, forecasting labor needs, managing employee schedules, and analyzing productivity. The goal of Workforce Operations is to align staffing levels with business demands while improving employee satisfaction and organizational performance.

What are the key skills and qualifications needed to thrive in Workforce Operations, and why are they important?

To thrive in Workforce Operations, you need strong analytical skills, data-driven decision-making abilities, and a background in human resources or operations management. Familiarity with workforce management systems, data analytics tools, and scheduling software is typically required. Excellent communication, problem-solving, and adaptability help professionals coordinate teams and respond to changing business needs. These competencies ensure efficient workforce planning, optimal resource allocation, and effective support of organizational goals.
More about Workforce Operations jobs
What are the most commonly searched types of Workforce Operations jobs? The most popular types of Workforce Operations jobs are:
What job categories do people searching Workforce Operations jobs look for? The top searched job categories for Workforce Operations jobs are:
Workforce Operations jobs near you
Infographic showing various Workforce Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 56% Full Time, 39% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Workforce Operations Manager

IMPACT WORKFORCE SOLUTIONS

Monroe, NC • On-site

Full-time

Posted 28 days ago

Job description

Workforce Operations Manager
Monroe, NC
Full-time | Benefits
Position Overview
We are looking for a Workforce Operations Manager in Monroe, NC to lead the recruitment of top talent and manage staffing operations within our enhanced MSP platform. Reporting to the IWS Director, you will be responsible for employee engagement, recruiting talent for manufacturing and logistics positions, ensuring that labor management goals, and forecasted headcount targets are exceeded.
Hours: 1st shift - Monday - Friday (must be flexible to assist other shifts as needed)
Job Responsibilities
  • Manage requisitions, order fulfillment and onboarding employees.
  • Qualify and place candidates for open positions.
  • Coordinate orientation and onboarding for new hires.
  • Conduct background checks, drug screenings, and timely onboarding.
  • Assist with payroll and billing as needed.
  • Assist in employee terminations while mitigating risks.
  • Serve as a contact for hiring managers, client HR, and employees.
  • Collaborate with client managers to address recruiting and retention challenges.
  • Evaluate and refine recruiting strategies and plans.
  • Assist with coaching, counseling, and mentoring to staff.
  • Support IWO Operations Manager with employee relations investigations, providing necessary support and documentation.
  • Other duties as needed or assigned
Job Requirements
  • Bachelor's Degree or equivalent experience
  • 1-3 years' experience to include Staffing, Recruiting, and/or Client Relationship role
  • Working knowledge of HRIS/ATS systems preferred
  • Proficient in Microsoft Office products
  • Excellent analytical and problem-solving skills
  • Strong communication skills
Company Summary
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in Monroe, NC. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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