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Workforce Operations Jobs (NOW HIRING)

Boot Barn

Workforce Operations

Irvine, CA · On-site

$20 - $23/hr

Proven record of success in operations / administrative work. * Good Verbal and written communication skills * Computer Literate * Strong analytical aptitude * Critical thinking skills. * Good ...

Whatnot

Manager, Workforce Operations

Phoenix, AZ · On-site

$140K - $160K/yr

As our Workforce Operations Manager, you should have: * At least 6+ years of experience, with 4+ in Workforce Management * Strong data analysis skills, turning data insights into action and highly ...

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How much do workforce operations jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for workforce operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

How does a workforce operations professional typically collaborate with other departments to optimize staffing and productivity?

Workforce Operations professionals regularly work with HR, department managers, and team leads to forecast staffing needs, coordinate schedules, and respond to workflow fluctuations. They analyze data on attendance, productivity, and business demand to recommend staffing adjustments and process improvements. This role often involves facilitating cross-department communication to ensure staffing aligns with organizational goals, and addressing challenges such as last-minute absences or peak periods. Effective collaboration and problem-solving skills are key to ensuring both employee satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive in workforce operations, and why are they important?

To thrive in Workforce Operations, you need strong analytical skills, data-driven decision-making abilities, and a background in human resources or operations management. Familiarity with workforce management systems, data analytics tools, and scheduling software is typically required. Excellent communication, problem-solving, and adaptability help professionals coordinate teams and respond to changing business needs. These competencies ensure efficient workforce planning, optimal resource allocation, and effective support of organizational goals.

What is the difference between Workforce Operations vs Workforce Planning?

AspectWorkforce OperationsWorkforce Planning
Primary FocusManaging daily workforce activities, scheduling, and staffingForecasting future staffing needs and strategic planning
CredentialsTypically requires HR or operations experience, certifications varyRequires analytical skills, often with HR, business, or data analysis background
Work EnvironmentOperational settings, such as call centers, manufacturing, or retailStrategic environments, including corporate planning and HR departments
Employer UsageUsed by organizations to ensure smooth daily operationsUsed for long-term workforce strategy and resource allocation

While Workforce Operations focuses on managing the day-to-day staffing and scheduling, Workforce Planning is centered on forecasting future needs and developing strategies. Both roles are essential for effective workforce management but serve different purposes within an organization.

What does workforce operations mean?

Workforce operations refer to the management and coordination of an organization's staff, including tasks such as scheduling, staffing, resource allocation, and process optimization. Professionals in this field often use tools like workforce management software and require strong organizational and communication skills to ensure efficient staffing and productivity.
More about Workforce Operations jobs

What are the most commonly searched types of Workforce Operations jobs?

The most popular types of Workforce Operations jobs are:

What job categories do people searching Workforce Operations jobs look for?

The top searched job categories for Workforce Operations jobs are:

Workforce Operations jobs near you
Infographic showing various Workforce Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Workforce Operations Manager

Star Pediatrics by Abound Health

Howell, NJ • On-site

$80 - $95/hr

Other

Medical, Dental, Retirement

Posted 8 days ago

Job description

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Star Pediatrics by Abound Health is seeking a Workforce Operations Manager to join our team in New Jersey. In this role, you will report to the VP of Nursing Operations. The Workforce Operations Manager is responsible for leading and optimizing workforce deployment and service delivery operations across our Private Duty Nursing (PDN) business. This leader will drive workforce utilization, reduce open patient care hours, and build scalable processes that align nurse availability with patient service needs. The ideal candidate is a technology-driven operational leader who excels at managing teams, leveraging data, and improving performance in a fast-paced healthcare environment.

Key Responsibilities
  • Lead, coach, and develop a team of Staffing Coordinators.
  • Drive workforce planning, capacity management, and staffing strategies to maximize authorized service utilization and minimize open patient care hours.
  • Analyze workforce and operational data to identify trends, opportunities, and performance gaps.
  • Develop and maintain KPI dashboards and accountability structures that drive operational excellence.
  • Partner closely with Nursing Operations, Talent Acquisition, Clinical Leadership, and Operations teams to ensure staffing needs are met.
  • Lead process improvement initiatives that enhance efficiency, service delivery, and workforce performance.
  • Ensure consistent use of workforce management systems, CRM platforms, reporting tools, and operational processes.
Qualifications
  • 5+ years of leadership experience managing operational, service delivery, staffing, workforce management, healthcare operations, call center, or similar high-volume teams.
  • Proven experience directly managing and developing teams with measurable performance goals and KPIs.
  • Strong technology proficiency with experience utilizing CRM, workforce management, scheduling, or operational systems.
  • Demonstrated success using data and analytics to drive decision-making and operational improvements.
  • Excellent communication, stakeholder management, and cross-functional leadership skills.
  • Ability to balance strategic planning with hands-on operational execution.
  • Must reside in New Jersey and be able to travel regularily between our Mount Laurel, Howell, and Saddle Brook offices.
  • #LI-Hybrid
Education
  • Bachelor's degree required.

The target base salary range for this full-time, salaried position is between $80,000 - $95,000 annually.

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. For employees working 30 hours or more on average per week, we offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment following first of the month. Additionally, our 401(k) plan becomes available after 6 months of employment and 500 hours worked (Full-time employees only). For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Star Pediatrics is an equal opportunity employer. Star Pediatrics evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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