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Workforce Operations Manager Jobs (NOW HIRING)

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Team Leadership & Workforce Operations Management Provide leadership, coaching, operational direction, and performance management to a team supporting compensation administration, workforce ...

Current

Workforce Operations Analyst

New York, NY · On-site

$70K - $96K/yr

You will be responsible for overseeing workforce management (WFM) and driving business analysis initiatives to optimize performance across Customer Support and Risk Operations. You will work closely ...

Current

Workforce Operations Analyst

New York, NY

$70K - $96K/yr

You will be responsible for overseeing workforce management (WFM) and driving business analysis initiatives to optimize performance across Customer Support and Risk Operations. You will work closely ...

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How much do workforce operations manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for workforce operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

What cities are hiring for Workforce Operations Manager jobs? Cities with the most Workforce Operations Manager job openings:
What states have the most Workforce Operations Manager jobs? States with the most job openings for Workforce Operations Manager jobs include:
Workforce Operations Manager jobs near you

Workforce Operations Manager

IMPACT WORKFORCE SOLUTIONS

Monroe, NC • On-site

Full-time

Posted 28 days ago

Job description

Workforce Operations Manager
Monroe, NC
Full-time | Benefits
Position Overview
We are looking for a Workforce Operations Manager in Monroe, NC to lead the recruitment of top talent and manage staffing operations within our enhanced MSP platform. Reporting to the IWS Director, you will be responsible for employee engagement, recruiting talent for manufacturing and logistics positions, ensuring that labor management goals, and forecasted headcount targets are exceeded.
Hours: 1st shift - Monday - Friday (must be flexible to assist other shifts as needed)
Job Responsibilities
  • Manage requisitions, order fulfillment and onboarding employees.
  • Qualify and place candidates for open positions.
  • Coordinate orientation and onboarding for new hires.
  • Conduct background checks, drug screenings, and timely onboarding.
  • Assist with payroll and billing as needed.
  • Assist in employee terminations while mitigating risks.
  • Serve as a contact for hiring managers, client HR, and employees.
  • Collaborate with client managers to address recruiting and retention challenges.
  • Evaluate and refine recruiting strategies and plans.
  • Assist with coaching, counseling, and mentoring to staff.
  • Support IWO Operations Manager with employee relations investigations, providing necessary support and documentation.
  • Other duties as needed or assigned
Job Requirements
  • Bachelor's Degree or equivalent experience
  • 1-3 years' experience to include Staffing, Recruiting, and/or Client Relationship role
  • Working knowledge of HRIS/ATS systems preferred
  • Proficient in Microsoft Office products
  • Excellent analytical and problem-solving skills
  • Strong communication skills
Company Summary
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in Monroe, NC. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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