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Workforce Operations Manager Jobs (NOW HIRING)

Delta Workforce

Operations Manager

Portage, MI

$70K - $80K/yr

Delta Workforce is looking to hire an Operations Manager for a plastic mold injection shop in Portgage MI! Summary: Lead daily manufacturing operations by overseeing production, quality, staffing ...

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SiteLine Services

Operations Manager I

Abilene, TX · On-site

... workforce, operational management staff and support staff; 5.) develop and inspire that workforce to get profitable results and foster long-term positive client relations through a high level of ...

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$31K

$63.5K

$118.5K

How much do workforce operations manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for workforce operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

What cities are hiring for Workforce Operations Manager jobs? Cities with the most Workforce Operations Manager job openings:
What states have the most Workforce Operations Manager jobs? States with the most job openings for Workforce Operations Manager jobs include:
Workforce Operations Manager jobs near you
NX Workforce Management Associate

NX Workforce Management Associate

IntellaTriage

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

New

Job description

Why Join IntellaTriage?
• Join a mission-driven organization dedicated to delivering exceptional healthcare support
services.
• Build a strong foundation in healthcare compliance and operations.
• Gain experience with regulatory compliance, audit support, and operational excellence.
• Work alongside experienced leaders committed to professional development.
• Explore opportunities for career growth within Compliance, Quality, and Operations.
Position Summary
The NX Workforce Management Associate plays a critical role in supporting the Nursing
Experience (NX) ecosystem by helping ensure that the right nursing resources are available at
the right time to deliver exceptional patient and client experiences. This position supports
workforce planning, staffing optimization, schedule management, real-time operational
monitoring, and workforce reporting across IntellaTriage operations. By partnering closely with
Workforce Management, Clinical Operations, and operational leaders, the associate helps
maintain appropriate staffing coverage, optimize service levels, and support the continuity of
safe, high-quality nurse triage services. This role directly contributes to operational excellence,
clinician engagement, and the scalability of the NX model as IntellaTriage continues to grow.
Core Responsibilities
• Assist with workforce forecasting and staffing plans.
• Monitor daily staffing levels and schedule adherence.
• Create, maintain, and publish employee schedules.
• Analyze workforce trends, attendance, productivity, and service-level metrics.
• Support real-time operational monitoring and staffing adjustments.
• Generate workforce reports and dashboards for leadership.
• Coordinate with Operations, Clinical Leadership, HR, and Finance teams.
• Identify staffing gaps and recommend schedule adjustments.
• Maintain workforce management systems and ensure data accuracy.
• Support continuous improvement initiatives across workforce operations.
Requirements
Minimum Qualifications
• 0-2 years of experience in workforce management, scheduling, healthcare operations, or a
related field.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Intermediate Microsoft Excel skills; workforce management software experience preferred.
Education Requirements
• High school diploma or GED required.
• Associate's degree in Business Administration, Healthcare Administration, Operations
Management, Human Resources, or a related field preferred.
• Equivalent education and relevant experience may be considered.
Preferred Attributes
• Highly organized and detail-oriented.
• Customer-service mindset with strong accountability.
• Adaptable to changing operational priorities.
• Interest in healthcare operations and workforce optimization.
• Passion for supporting nursing teams and operational excellence.
Benefits
FT position with a base pay of 23.50 per hour. All part-time and full-time employees accumulate PTO, based on the number of hours worked (per year). All part-time and full-time employees are eligible to participate in our 401(k) plan. Full-time employees may also participate in medical, dental, vision, and/or supplemental insurances.

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