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Workforce Manager Jobs in Valley Stream, NY (NOW HIRING)

Essilor

Manager- Workforce Analytics

Manhattan, NY · On-site

GENERAL FUNCTION The Workforce Management Manager is responsible for leading the workforce planning, scheduling, forecasting, labor analytics, and workforce management strategy for Pearle Vision.

ClinDCast LLC

Workforce Architect

Manhattan, NY · Remote

$70 - $80/hr

... workforce management solutions. The ideal candidate will play a key role in defining the ... architecture of WFS applications, integrating with enterprise systems, and ensuring alignment with ...

ClinDCast LLC

Workforce Dev

Manhattan, NY · Remote

$70 - $75/hr

The ideal candidate will be responsible for building, customizing, and optimizing workforce management solutions using WFS's proprietary scripting language, with a strong emphasis on backend coding ...

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Workforce Manager information

See Valley Stream, NY salary details

$26.2K

$79.9K

$169.5K

How much do workforce manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for workforce manager in Valley Stream, NY is $79,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $96,200.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Valley Stream, NY?

The most popular types of Workforce jobs in Valley Stream, NY are:

What job categories do people searching Workforce Manager jobs in Valley Stream, NY look for?

The top searched job categories for Workforce Manager jobs in Valley Stream, NY are:

What cities near Valley Stream, NY are hiring for Workforce Manager jobs?

Cities near Valley Stream, NY with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Valley Stream, NY as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $79,943 per year, or $38.4 per hour.

Manager Workforce

MSG Entertainment Holdings, LLC

New York, NY • On-site

Full-time, Part-time

Re-posted 28 days ago

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Manager Workforce role heads a team that supports venue operations and human resources regarding time & attendance, scheduling, and application of CBA rules and practices. The Manager is a liaison between our team and our client groups that we support throughout our companies and facilitate business needs pertaining to system automation or process improvements with time & attendance, payroll, employee/manager customer service, enforcement of policies, and reporting & analytics. As a manager, the person within this role will troubleshoot escalated concerns from employees and management, as well as providing coaching, training & feedback to full and part-time team members working in our space. This role will also be relied on heavily to troubleshoot and test new system configuration from our Workforce specific IT team. The Manager must be knowledgeable in all time & attendance, scheduling, labor, and application of CBA rules and company policies, with a focus on ensuring consistent adherence to processes and procedures while simultaneously identifying opportunities for improvement or harmonization to ensure that scheduling and time & attendance systems are meeting the evolving needs of both the department and external system users.
What will you do?
  • Available and responsive to the needs of all managers and employees supported by the People Practices department, in person or via phone/email. Ensures adherence to company policies and maintains high integrity standards. Escalates issues within the department or across business units as appropriate.
  • Understand the company's business, with specialized expertise in the operational needs and contractual requirements of the business units supported by the department.
  • Provide oversight of team members to ensure adherence to deadlines pertaining to payroll submissions and time & attendance record keeping.
  • Own our "End of Period Processing" process where they will export our weekly payroll data files for company payroll processing. The Manager will also be responsible for advancing pay weeks in our system.
  • Develop and use collaborative relationships and critical thinking skills to identify opportunities for process improvements or system enhancements that support stakeholder needs and create efficiencies across the operation.
  • Develop, coordinate, and lead live & virtual group and one-on-one training for system end users at all levels, ranging from frontline employees to business leaders.
  • Maintain organized, concise, and up-to-date standard operating procedures and ensures adequate cross training of direct reports to provide contingency coverage.
  • Communicate relevant information to peers and direct reports in a timely manner, ensuring all teammates understand the operational impact of changes to processes and/or personnel. Provide regular coaching and feedback to team members.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?
  • 4+ years supervisory experience, prior experience in a Theater/Arena work environment or similar capacity with exposure to Collective Bargaining (CBA) work rules and scheduling procedures preferred.
  • Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
  • Strong computer skills including Microsoft Office including advanced Excel (lookups, pivot tables, formulas) and ability to quickly learn & use new systems; demonstrated experience working with scheduling and/or Time & Attendance applications or programming
  • Analytical approach to issue identification and problem solving, exceptional attention to detail, organizational abilities, time management, problem-solving, motivational, and follow-up skills
  • Ability to manage conflict and respond to customer problems in a highly sensitive, heightened and urgent environment while maintaining a high degree of confidentiality and business ethics
  • Must be able to manage heavy volume of front-line employee and manager interactions, ensure accountability, multi-task & prioritize, and make decisions under pressure using sound business judgment in a deadline-oriented environment
  • Experience motivating, mentoring & developing a team
  • Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency

Special Requirements
  • Must be able to work a flexible schedule inclusive of days, nights, weekends and holidays with split days off. This is a 7 day a week operation requiring early mornings or late evenings based upon operational needs. Must be willing to travel to other locations as needed.

#LI-Onsite
Pay Range
$100,000-$115,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

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