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Workforce Manager Jobs in Sherman, TX (NOW HIRING)

Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource management for our growing Sales Agent Contact Center. You'll ...

Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) * Mathematical skills, including calculating ...

Melissa RX Tech - Pharmacy Tech - Part time

Melissa, TX · On-site

$17 - $20.75/hr

Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) * Mathematical skills, including calculating ...

Shift Manager

Mckinney, TX · On-site

$13 - $16.50/hr

If you're ready to take the next step in your career in restaurant management, our Shift Manager ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Shift Manager

Mckinney, TX · On-site

$13 - $16.50/hr

If you're ready to take the next step in your career in restaurant management, our Shift Manager ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Shift Manager

Mckinney, TX · On-site

$13 - $16.50/hr

If you're ready to take the next step in your career in restaurant management, our Shift Manager ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Working as a Shift Manager will let you develop your management skills while still having the time ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Shift Manager

Anna, TX · On-site

$11/hr

Working as a Shift Manager will let you develop your management skills while still having the time ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Shift Manager

Melissa, TX · On-site

$11/hr

Working as a Shift Manager will let you develop your management skills while still having the time ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Working as a Shift Manager will let you develop your management skills while still having the time ... We've got great jobs for people just starting out in the workforce, looking for a flexible second ...

Production Manager

Sherman, TX · On-site

$60 - $80/hr

Position Overview As Production Manager, you are responsible for managing the Ground Guys workforce. Our clients trust us to provide quality services and you are key in helping us live out our values ...

Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The job opportunity below is for ...

HR Manager

Mckinney, TX · On-site

$105K - $145K/yr

Administer workforce planning, staffing forecasts, and succession planning for critical roles ... Manage policy creation, updates, and communication, including field-specific requirements (PPE ...

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Showing results 1-20

Workforce Manager information

See Sherman, TX salary details

$22.3K

$68.3K

$144.7K

How much do workforce manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for workforce manager in Sherman, TX is $68,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $82,200.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.

What are the most commonly searched types of Workforce jobs in Sherman, TX?

The most popular types of Workforce jobs in Sherman, TX are:

What job categories do people searching Workforce Manager jobs in Sherman, TX look for?

The top searched job categories for Workforce Manager jobs in Sherman, TX are:

What cities near Sherman, TX are hiring for Workforce Manager jobs?

Cities near Sherman, TX with the most Workforce Manager job openings:

Infographic showing various Workforce Manager job openings in Sherman, TX as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $68,265 per year, or $32.8 per hour.

Manager, Workforce Management

Mckinney, TX • On-site

Globe Life
Insurance Services • 1 - 5K employees

Full-time

Re-posted 14 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance


Job description

Do you enjoy turning operational data into business results?


Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource management for our growing Sales Agent Contact Center.

You'll partner closely with operations leadership to ensure the right people are available at the right time while improving efficiency, service levels, and sales performance.

This is an excellent opportunity for an experienced WFM professional looking to help build a best-in-class workforce management function.


Desired Skills

  • Workforce Management leadership
  • Forecasting and capacity planning
  • Scheduling optimization
  • Real-time queue management
  • Advanced Excel
  • Power BI or Tableau preferred
  • NICE, Verint, Genesys or similar WFM systems
  • Strong analytical skills
  • Leadership experience
  • Call center experience
  • Bachelor's degree or equivalent experience

Company Description

For more than 120 years, Globe Life has helped protect working families by providing life and supplemental health insurance products across the United States. As one of the nation's largest providers of individual life insurance, Globe Life serves millions of policyholders through multiple distribution channels and is consistently recognized for its financial strength and long-term stability.

Today, Globe Life is investing in the future by building innovative sales and service operations supported by modern technology, data-driven decision making, and exceptional leadership. We're looking for professionals who enjoy solving complex challenges, leading change, and making a measurable impact on the customer experience.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US