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Workforce Manager Jobs in Schertz, TX (NOW HIRING)

ASM Research

Workforce Manager

San Antonio, TX · On-site

Maintains project management related documents. Writes, updates, reviews, and submits contract deliverables. * Responsible for the completion of contract deliverables assigned to the team, ensuring ...

Maximus

Manager - Workforce Planning

San Antonio, TX · On-site

General information Job Posting Title Manager - Workforce Planning Date Wednesday, August 26, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements ...

Walker Bowen Talent Partners

BPO Manager

San Antonio, TX

$104K - $105K/yr

You will align workforce management, training, quality, and other department leads around one set of standards, then hold partner sites accountable to them. You will work across departments and ...

SafeRide Health, Inc.

BPO Manager

San Antonio, TX · On-site

You will align workforce management, training, quality, and other department leads around one set of standards, then hold partner sites accountable to them. You will work across departments and ...

SafeRide Health

BPO Manager

San Antonio, TX · On-site

You will align workforce management, training, quality, and other department leads around one set of standards, then hold partner sites accountable to them. You will work across departments and ...

Millennium Group

Data Entry Specialist

San Antonio, TX · On-site

$15.50 - $20.75/hr

Use workforce management tools to support contact center workforce management performance (ex. daily staff requirements, schedule efficiency, and time off). Provide front-line contact center ...

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Workforce Manager information

See Schertz, TX salary details

$22.7K

$69.3K

$146.9K

How much do workforce manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for workforce manager in Schertz, TX is $69,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,400.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What job categories do people searching Workforce Manager jobs in Schertz, TX look for?

The top searched job categories for Workforce Manager jobs in Schertz, TX are:

What cities near Schertz, TX are hiring for Workforce Manager jobs?

Cities near Schertz, TX with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Schertz, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $69,277 per year, or $33.3 per hour.

Workforce Manager

San Antonio, TX • On-site

ASM Research
IT Services • 1 - 5K employees

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

34th of 226 rated it services

Great coworkers

People enjoy working here

Good employer

Learn more about ASM Researchexternal

Full-time

Posted 6 days ago

Job description

Works on projects in support of varying government contracts, including general project oversight to support the Project/Program Manager. Assist in the writing, updating, and submitting contract deliverables and monthly reports. Monitors various aspects of the contract to include project tasks, configuration actions, and risks. Typically works on one to two smaller scale projects.
  • Conducts detailed analyses of project functions and work processes; provides recommendations for improving efficiency and effectiveness of work operations.
  • Uses qualitative and quantitative analytical skills to assess the effectiveness of project operations.
  • Maintains project management related documents. Writes, updates, reviews, and submits contract deliverables.
  • Responsible for the completion of contract deliverables assigned to the team, ensuring that they are accomplished within the prescribed time frame and funding parameters.
  • Tracks and reports on project risks. Recommends changes that will reduce or eliminate project risks.
  • Adheres to the project schedule and monitors changes in contract plans. Works with the team to ensure the work scope, schedule and budget are well defined and maintained.
  • Ensures project teams are following CMMI/AIMM processes, validation points and metrics are being collected, and the project is adhering to CMMI level 3 standards and processes.
  • Communicates with government customers and partner companies to discuss project status and updates. Gathers feedback and recommendations for management, and executes changes as directed.
  • Partners with other team members to guarantee project success and customer satisfaction. Follows up on open actions items to ensure completion.
  • Supports project management phases such as planning, execution, and result monitoring.

Minimum Qualifications
  • Associate's Degree or equivalent experience. Bachelor's Degree preferred in Business or related field or equivalent relevant experience.
  • 0-2 years of experience working on projects/programs supporting Government Contracts.

Other Job Specific Skills
  • Excellent communication skills in working with technical and non-technical staff and the ability to develop and maintain collaborative relationships among all levels of an organization and with customers.
  • Must be detail-oriented.
  • Strong organizational and task management skills. Must demonstrate the ability to work under strict deadlines.
  • Experience interfacing with government customers to understand, interpret and analyze requirements. Experience with government contracts is desired.
  • Strong qualitative and quantitative analytical skills. Must exhibit good problem-solving and decision making skills.
  • Must be capable of working in an environment that is demanding, sometimes stressful, and requires independent thinking, sometimes without direct oversight by management.
  • A polished, professional demeanor with good interpersonal skills. Strong verbal, written, and presentation skills.
  • Must have strong MS Office, to include Project and SharePoint, skills.
  • Knowledge of CMMI/AIMM processes and standards preferred.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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