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Workforce Manager Jobs in Crown Point, IN (NOW HIRING)

Kane is Able

General Manager

Country Club Hills, IL · On-site

$140K - $165K/yr

Experience with ADP platforms, including ADP WorkForce Now, WorkForce Manager, and Recruiting Management, helpful * Ability to work a flexible schedule to meet the operation's needs Preferred ...

ID Logistics

General Manager

IL · On-site

$140K - $165K/yr

Experience with ADP platforms, including ADP WorkForce Now, WorkForce Manager, and Recruiting Management, helpful * Ability to work a flexible schedule to meet the operation's needs Preferred ...

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Workforce Manager information

See Crown Point, IN salary details

$23.7K

$72.5K

$153.7K

How much do workforce manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for workforce manager in Crown Point, IN is $72,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $87,300.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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What cities near Crown Point, IN are hiring for Workforce Manager jobs?

Cities near Crown Point, IN with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Crown Point, IN as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,507 per year, or $34.9 per hour.

WorkForce Software QA Analyst (Time Clocks & Time Keeping)

Next Generation Inc

Chicago, IL • Remote

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

Job Title:

WorkForce Software QA Analyst (Time Clocks & Timekeeping)

Job Summary:

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced WorkForce Software QA Analyst with expertise in workforce management testing, timekeeping systems, and time clock validation. This role is responsible for ensuring the quality and accuracy of WorkForce Software implementations, enhancements, upgrades, and integrations, with a primary focus on employee time collection devices and timekeeping functionality.

The ideal candidate will have experience testing WorkForce Software solutions, validating time clock integrations, analyzing timekeeping data, and supporting end-to-end quality assurance efforts. This remote role may require occasional travel to client sites to support testing activities and project delivery.

Job Responsibilities:

Develop and execute test plans, test cases, and test scripts for WorkForce Software implementations and enhancements.

Validate timekeeping functionality including physical time clocks, biometric devices, badge readers, web clocks, and mobile clocking solutions.

Validate time clock configuration against defined business requirements, and support test coverage for clock build activities, device provisioning, and site deployment/rollout plans.

Perform functional, integration, regression, system, and user acceptance testing.

Test employee punches, schedules, pay rules, attendance policies, exceptions, and accrual processing.

Validate integrations between WorkForce Software, payroll systems, HR systems, and time collection devices.

Identify, document, track, and support resolution of system defects and issues.

Analyze timekeeping and attendance data to ensure accurate processing and compliance with business requirements.

Collaborate with business analysts, consultants, developers, and client stakeholders to ensure complete test coverage.

Support software upgrades, patches, and configuration changes through all testing phases.

Validate compliance with labor regulations, union agreements, overtime rules, and company policies.

Document testing results and contribute to quality assurance best practices.

Participate in client meetings and provide recommendations regarding testing strategies and quality improvements.

Stay current with WorkForce Software functionality, releases, and workforce management industry trends.

Job Requirements:

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.

3+ years of experience testing WorkForce Software solutions.

Experience with workforce management, timekeeping, attendance, and scheduling systems.

Hands-on experience validating time clock integrations and employee time collection processes.

Experience validating time clock configuration requirements, build activities, device provisioning, and deployment/rollout readiness for WFS or comparable timekeeping platforms.

Experience creating and executing detailed test plans and test scripts.

Strong understanding of workforce management concepts including pay rules, schedules, attendance policies, and labor compliance requirements.

Experience with defect tracking, issue resolution, and test documentation.

Excellent analytical, troubleshooting, and communication skills.

Ability to work independently in a remote environment and manage multiple priorities.

Preferred Skills:

Experience with WorkForce Software Time & Attendance implementations.

Experience testing integrations between WorkForce Software and payroll or HRIS platforms.

Familiarity with physical time clocks, biometric devices, and workforce time collection technologies.

Experience using JIRA, Azure DevOps, ALM, or other testing tools.

Familiarity with SQL and data validation techniques.

Experience working within Agile project environments.

WorkForce Software certification(s) or equivalent workforce management experience.

Prior consulting experience supporting enterprise clients.

Job Benefits:

Competitive FTE salary range based on experience, education, and geographical location of $90,000 - $120,000 USD base.

Benefits for full-time employees include:

  • Paid time off
  • Medical insurance
  • Dental plan
  • Vision plan
  • Life insurance
  • STD/LTD Disability
  • Paid holidays
Employment Type: FULL_TIME

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