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Workforce Manager Jobs in Crown Point, IN (NOW HIRING)

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

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... , CRM, workforce management systems). · Manage and support rollout of mobile applications, surveillance systems, and reporting dashboards. · Maintain vendor relationships for all tech-related ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

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Workforce Manager information

See Crown Point, IN salary details

$23.7K

$72.5K

$153.7K

How much do workforce manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for workforce manager in Crown Point, IN is $72,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $87,300.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What job categories do people searching Workforce Manager jobs in Crown Point, IN look for? The top searched job categories for Workforce Manager jobs in Crown Point, IN are:
What cities near Crown Point, IN are hiring for Workforce Manager jobs? Cities near Crown Point, IN with the most Workforce Manager job openings:
Infographic showing various Workforce Manager job openings in Crown Point, IN as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $72,507 per year, or $34.9 per hour.

Appian Technical Manager

Sonsoft Inc

Chicago, IL

Contractor

Re-posted 26 days ago


Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • 3+ years of experience in workforce analytics, workforce planning, labor scheduling
  • Exceptional analytical, strategic, decision-making and problem-solving skills
  • Strong understanding of the purpose and strategy behind labor scheduling
  • Demonstrated knowledge of Workforce management and planning applications
  • Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics and facts
  • Workday HCM experience preferred
  • Other Software skills necessary for efficient analysis and reporting (Advanced Excel, Intermediate Access, Intermediate PowerPoint.
Qualifications

Skill Set Requirements:

  • Exceptional Analytical Skills
  • Strong Decision Making
  • Strong Reporting Capability and Professional Output
  • Effective communication

Please look for profiles with experience in one or more of the following tools:

  • Saba Planning@Work(Must have)
  • AnaPlan Workforce capacity planning (Must have)
  • OrcaEyes Workforce Planning and Analytics
  • Aruspex CAPTure Workforce Planning Software
  • Visier Workforce Analytics
  • Acquire Insight
  • SAP Success Factors
  • Kronos (Must have)
  • VemoDeloitte LaborWise
Additional Information

Connect with me @ www.linkedin.com/in/WaseemRaheelAhmed for direct clients requirements


** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
3.No OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.


Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007