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Workforce Manager Jobs in Channelview, TX (NOW HIRING)

Deloitte

UKG PRO HCM Senior Consultant

Houston, TX

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Charlie Health

Payroll Manager

Houston, TX · Remote

$106K - $149K/yr

UKG Workforce Management timekeeping * Support regular audits of payroll controls, processes, data, and operations * Manage and develop a Payroll Specialist Requirements * At least 7+ years of in ...

A & Associates

TX - STAFFING MANAGER

Houston, TX · On-site

$45K - $55K/yr

A & Associates is a nationally recognized workforce solutions firm with over 20 years of experience delivering staffing, recruiting, and workforce management services across the United States. The ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Channelview, TX

Workforce Manager information

See Channelview, TX salary details

$21.5K

$65.8K

$139.6K

How much do workforce manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for workforce manager in Channelview, TX is $65,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $79,300.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs

What job categories do people searching Workforce Manager jobs in Channelview, TX look for?

The top searched job categories for Workforce Manager jobs in Channelview, TX are:

What cities near Channelview, TX are hiring for Workforce Manager jobs?

Cities near Channelview, TX with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Channelview, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,841 per year, or $31.7 per hour.

Senior Vendor Manager

SunStrong Management LLC

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Senior Vendor Manager
BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT
SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience
POSITION SUMMARY
SunStrong Management is seeking a Senior Vendor Manager to lead the Partner Operations function within our Customer Experience Operations team. This role owns the frontline accountability layer across CX Ops vendor relationships, including BPO partners and sub-servicers across all managed portfolios. The Senior Vendor Manager ensures partner performance standards are met, coordinates operational workflows across vendor lines, and leads a team of direct reports while collaborating broadly across internal functions.
KEY RESPONSIBILITIES
Vendor Accountability and Performance
  • Own the day-to-day frontline accountability layer for CX Ops vendor relationships across BPO partners and sub-servicers.
  • Lead BPO briefing sessions, partner performance reviews, and operational coordination touchpoints in collaboration with direct reports and cross-functional stakeholders.
  • Partner cross-functionally with teams across operations, compliance, workforce management, finance, and legal to ensure vendor activity aligns with broader organizational priorities and service commitments.
Workflow and Escalation Coordination
  • Manage vendor routing and workflow processes, including escalation paths and operational handoff protocols across sub-servicer channels.
  • Oversee escalation intake and resolution coordination across vendor relationships, ensuring issues are triaged and resolved at the appropriate level.
  • Own operational reporting across vendor relationships, ensuring data accuracy and timely delivery to internal stakeholders.
Account Management, Documentation, and Team Leadership
  • Maintain account management relationships across third-party partners within the CX Ops scope.
  • Ensure operational documentation for vendor workflows is current, accessible, and reflects approved procedures.
  • Provide direct oversight, mentorship, and performance management for direct reports, fostering a team capable of executing with precision and growing in scope over time.

QUALIFICATIONS
Experience
  • 5 or more years of experience in vendor management, partner operations, or outsourced operations oversight within a contact center or financial services environment.
  • Demonstrated experience managing BPO or sub-servicer relationships with accountability for performance standards and escalation handling.
  • Prior experience managing or developing a direct report.
  • Background in residential solar, utility, or financial services a plus but not required.
Operational and Technical Skills
  • Strong organizational discipline with the ability to maintain multiple concurrent vendor workflows without gaps.
  • Experience preparing and presenting vendor performance reporting to senior leadership.
  • Working knowledge of BPO billing, invoice reconciliation, and hours tracking.
  • Familiarity with data and document workflows within a servicing or financial services environment.
Soft Skills and Work Style
  • Skilled at managing external partner relationships with professionalism and directness in equal measure.
  • Able to balance execution-heavy daily coordination with the longer-range thinking required to improve vendor processes over time.
  • Works well across internal functions including operations, compliance, and workforce management.
Preferred Skills
  • Familiarity with Salesforce CRM or similar case management or vendor tracking systems.
  • Experience supporting or leading operational readiness reviews for new vendor onboarding.
  • Prior exposure to managing vendor relationships spanning multiple LOBs or residential service portfolios.
  • Experience with BPO contract administration or statement of work management.

physical requirements
  • Extended period working at a computer workstation.

Benefits
SunStrong Management offers a rich and affordable Health & Wellness Benefits package that includes:
  • PPO and HDHP Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Employer sponsored Short Term and Long-Term Disability, Voluntary Life, and Legal services along with multiple add-ons.
  • Our 401(k) Package includes a Safe Harbor Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.

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