Work you'll do As a Senior Manager on the Organization, Workforce & Change team, you will be responsible for: * Leading cross-functional teams to design workforce and organization strategies that ...
Work you'll do As a Senior Manager on the Organization, Workforce & Change team, you will be responsible for: * Leading cross-functional teams to design workforce and organization strategies that ...
General Manager
Knoxville, TN · On-site
This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.
General Manager
Knoxville, TN · On-site
This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.
General Manager
Knoxville, TN · On-site
This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.
General Manager
Knoxville, TN · On-site
This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred * Minimum of 2 years of experience in central operations and/or ...
Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred * Minimum of 2 years of experience in central operations and/or ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred * Minimum of 2 years of experience in central operations and/or ...
Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred * Minimum of 2 years of experience in central operations and/or ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Rocky Top, TN · On-site
$13.25 - $17.50/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Martin, TN · On-site
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
$12.75 - $17/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Certified Nursing Assistant CNA STNA
Oak Ridge, TN · On-site
$13 - $17.25/hr
Career Growth: Unlock opportunities for advancement through cross-training and shadowing in diverse departments like Medication Tech, Workforce Manager, Activities and beyond! * Competitive ...
Workforce Manager information
See Tennessee salary details
$22.7K - $34K
5% of jobs
$42.6K is the 25th percentile. Wages below this are outliers.
$34K - $45.3K
26% of jobs
The median wage is $56.6K / yr.
$45.3K - $56.6K
19% of jobs
$56.6K - $67.9K
11% of jobs
$79.2K is the 75th percentile. Wages above this are outliers.
$67.9K - $79.2K
14% of jobs
$79.2K - $90.5K
10% of jobs
$90.5K - $101.8K
4% of jobs
$101.8K - $113.1K
7% of jobs
$113.1K - $124.4K
1% of jobs
$124.4K - $135.7K
1% of jobs
$135.7K - $147K
1% of jobs
$22.7K
$69.4K
$147K
How much do workforce manager jobs pay per year?
How does a workforce manager typically collaborate with other departments to optimize staffing levels?
What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?
What is a workforce manager?
A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.
What is the difference between Workforce Manager vs Workforce Analyst?
| Aspect | Workforce Manager | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in HR, Business, or related field; experience in workforce planning | Bachelor's degree in Data Analysis, Business, or related field; skills in data analytics |
| Work Environment | Oversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturing | Analyzes workforce data, forecasts staffing needs; works closely with Workforce Managers |
| Employer & Industry Usage | Common in HR, operations, and staffing departments across various industries | Used in data-driven roles within HR, operations, and analytics teams |
While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Our Human Capital practice is redefining how organizations create value in an age where human ingenuity meets machine intelligence. As AI automation and digital transformation accelerate, we help clients design work that scales both human potential and organizational performance.
Technology alone doesn't deliver transformation - the way humans and machines work together does. Our mission is to make work better for humans, and humans better with machines, helping enterprises unlock enduring value through intentional work and organization design, human-centered strategy, and AI-enabled execution.
Recruiting for this role ends on 09/26/2026.
Work you'll do
As a Senior Manager on the Organization, Workforce & Change team, you will be responsible for:
- Leading cross-functional teams to design workforce and organization strategies that align human capability, machine capacity, and business objectives in AI-enabled environments.
- Advising clients on how to align their workforce and organization strategies with enterprise priorities, growth ambitions, and tech-enabled transformation, including functional and
- Designing work and jobs, restructuring operating models, driving leadership alignment, and enabling sustainable behavioral change.
- Developing hypotheses to inform workforce solutions by conducting analyses, scenario modeling, and translating complex inputs into actionable recommendations for senior leaders.
- Structuring and solving complex client problems by utilizing methodologies, frameworks, and reusable assets.
- Serving as a trusted advisor across workforce strategy and planning, skills strategy, workforce impacts of AI, org design and operating model, job architecture and compensation, and change management to help organizations turn potential into performance.
- Contributing to practice growth through business development, solution development, thought leadership, and mentorship of junior practitioners.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Ability to create and manage client relationships and develop business
- Strong interpersonal skills and professional demeanor
- Commitment to client service excellence
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
Our Organization, Workforce & Change practice shapes market-leading strategies, drives work, workforce, and organization design across process, data, and technology, and delivers impactful change. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions that help unlock maximum enterprise value and enable clients to scale their human edge-the combination of creativity, empathy, and judgement amplified by intelligent technologies.
We partner with business and HR leaders to reimagine how organizations are structured, how work gets done, and how workforces are built and sustained. The team helps clients navigate complexity - from AI adoption and operating model transformation to workforce strategy and skills - with rigor, creativity, and a commitment to lasting impact.
Qualifications
Required:
- Bachelor's degree from an accredited institution
- 8+ years of experience in workforce strategy, work design, operating model design, organizational effectiveness, organization design, workforce analytics, skills strategy, and/or change management
- 4+ years of experience leading work and organization design projects and teams
- 5+ years of experience supporting business development activities, including proposal development and pursuit strategy for client opportunities.
- 2+ years of experience supporting artificial intelligence, automation, or digital transformation initiatives.
- 1+ year of experience advising on workforce, work, or organization design implications of artificial intelligence.
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 6+ years of consulting experience
- 6+ years of experience managing staff and leading small to medium-sized teams
- 6+ years of experience in project management, presentation delivery, and facilitation
- 3+ years of experience analyzing data and developing presentations or reports that communicate business impact and recommendations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180,200 to $355,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#HCFY27, #OWCFY27
Our Human Capital practice is redefining how organizations create value in an age where human ingenuity meets machine intelligence. As AI automation and digital transformation accelerate, we help clients design work that scales both human potential and organizational performance.
Technology alone doesn't deliver transformation - the way humans and machines work together does. Our mission is to make work better for humans, and humans better with machines, helping enterprises unlock enduring value through intentional work and organization design, human-centered strategy, and AI-enabled execution.
Recruiting for this role ends on 09/26/2026.
Work you'll do
As a Senior Manager on the Organization, Workforce & Change team, you will be responsible for:
- Leading cross-functional teams to design workforce and organization strategies that align human capability, machine capacity, and business objectives in AI-enabled environments.
- Advising clients on how to align their workforce and organization strategies with enterprise priorities, growth ambitions, and tech-enabled transformation, including functional and
- Designing work and jobs, restructuring operating models, driving leadership alignment, and enabling sustainable behavioral change.
- Developing hypotheses to inform workforce solutions by conducting analyses, scenario modeling, and translating complex inputs into actionable recommendations for senior leaders.
- Structuring and solving complex client problems by utilizing methodologies, frameworks, and reusable assets.
- Serving as a trusted advisor across workforce strategy and planning, skills strategy, workforce impacts of AI, org design and operating model, job architecture and compensation, and change management to help organizations turn potential into performance.
- Contributing to practice growth through business development, solution development, thought leadership, and mentorship of junior practitioners.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Ability to create and manage client relationships and develop business
- Strong interpersonal skills and professional demeanor
- Commitment to client service excellence
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
Our Organization, Workforce & Change practice shapes market-leading strategies, drives work, workforce, and organization design across process, data, and technology, and delivers impactful change. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions that help unlock maximum enterprise value and enable clients to scale their human edge-the combination of creativity, empathy, and judgement amplified by intelligent technologies.
We partner with business and HR leaders to reimagine how organizations are structured, how work gets done, and how workforces are built and sustained. The team helps clients navigate complexity - from AI adoption and operating model transformation to workforce strategy and skills - with rigor, creativity, and a commitment to lasting impact.
Qualifications
Required:
- Bachelor's degree from an accredited institution
- 8+ years of experience in workforce strategy, work design, operating model design, organizational effectiveness, organization design, workforce analytics, skills strategy, and/or change management
- 4+ years of experience leading work and organization design projects and teams
- 5+ years of experience supporting business development activities, including proposal development and pursuit strategy for client opportunities.
- 2+ years of experience supporting artificial intelligence, automation, or digital transformation initiatives.
- 1+ year of experience advising on workforce, work, or organization design implications of artificial intelligence.
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 6+ years of consulting experience
- 6+ years of experience managing staff and leading small to medium-sized teams
- 6+ years of experience in project management, presentation delivery, and facilitation
- 3+ years of experience analyzing data and developing presentations or reports that communicate business impact and recommendations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180,200 to $355,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#HCFY27, #OWCFY27