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Workforce Manager Jobs in Tennessee (NOW HIRING)

Simmons Bank

Workforce Planning Manager

Nashville, TN · On-site

Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...

Surge Staffing

Workforce Supervisor

Jackson, TN

$50K/yr

Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...

Surge Staffing

Workforce Supervisor

Jackson, TN · On-site

$50K/hr

Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...

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Workforce Manager information

See Tennessee salary details

$22.7K

$69.4K

$147K

How much do workforce manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for workforce manager in Tennessee is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Tennessee?

The most popular types of Workforce jobs in Tennessee are:

What job categories do people searching Workforce Manager jobs in Tennessee look for?

The top searched job categories for Workforce Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Workforce Manager jobs?

Cities in Tennessee with the most Workforce Manager job openings:

Infographic showing various Workforce Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $69,357 per year, or $33.3 per hour.

Workforce Manager

Nashville, TN • On-site

Software Guidance & Assistance
Health Care and Social Assistance • 51 - 200 employees
Learn more about Software Guidance & Assistanceexternal

Other

Re-posted 11 days ago

Job description

Software Guidance & Assistance, Inc. (SGA) is searching for a Workforce Manager for a Full-time opportunity with one of our premier clients in Tarrytown, NY. Hybrid scheduled
The Workforce Manager is responsible for overseeing the end-to-end management of a internal labor program, ensuring the successful delivery of contract talent. This role serves as the primary liaison between hiring managers internally, driving vendor performance, workforce planning, compliance, and operational excellence while ensuring timely fulfillment of business staffing needs.
Responsibilities :
  • Manage the organization's workforce program
  • Build and maintain strong relationships with vendors and supplier partners to ensure consistent delivery of qualified talent.
  • Serve as the primary point of contact with internal hiring managers and HR
  • Partner with business leaders to understand workforce planning needs and develop effective contingent staffing strategies.
  • Monitor vendor performance, including fill rates, quality of candidates, response times, diversity metrics, and service-level agreements (SLAs).
  • Collaborate with procurement and legal teams
  • Oversee requisition management, interview coordination, offer approvals, onboarding, contract extensions, and offboarding processes.
  • Ensure compliance with employment regulations, worker classification requirements, and company policies.
  • Analyze contingent workforce metrics, spend, headcount, time-to-fill, supplier performance, and market trends to provide actionable recommendations.
  • Identify opportunities to optimize costs, improve operational efficiencies, and enhance supplier engagement.
  • Drive continuous process improvements across the labor lifecycle.

Requirements :
  • 5+ years of experience managing workforce programs and staffing operations
  • Strong knowledge of labor practices and workforce planning.
  • Excellent relationship management, negotiation, and communication skills.
  • Strong analytical skills with experience interpreting workforce data and supplier performance metrics.
  • Ability to manage multiple priorities in a fast-paced, cross-functional environment.
  • Proficiency with Microsoft Excel and reporting/dashboard tools.
  • Bachelor's degree in Human Resources, Business Administration, Supply Chain, or a related field (or equivalent experience).
Preferred Skills :
  • Familiarity with workforce compliance, worker classification, and labor regulations.
  • Experience developing supplier scorecards and conducting quarterly business reviews (QBRs).

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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