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Workforce Manager Jobs in New York (NOW HIRING)

Arcadis

Senior Workforce Planning Manager

New York, NY · On-site

The Senior Workforce Planning Manager Program Management Americas will drive workforce agility across Program Management in Americas, establishing proactive 12-week forecasts, maximizing productivity ...

ClinDCast LLC

Workforce Architect

Manhattan, NY · Remote

$70 - $80/hr

... workforce management solutions. The ideal candidate will play a key role in defining the ... architecture of WFS applications, integrating with enterprise systems, and ensuring alignment with ...

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Workforce Manager information

See New York salary details

$27.4K

$83.6K

$177.2K

How much do workforce manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workforce manager in New York is $83,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $100,700.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

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For Workforce Manager jobs in New York, the most frequently searched job titles are:

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What cities in New York are hiring for Workforce Manager jobs?

Cities in New York with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $83,603 per year, or $40.2 per hour.

Workforce Operations Manager

Star Pediatric Home Care

Saddle Brook, NJ • On-site

$80 - $100/hr

Other

Medical, Dental, Retirement

Posted 14 days ago

Job description

Career Opportunities with Star Pediatric Home Care

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Star Pediatrics by Abound Health is seeking a Workforce Operations Manager to join our team in New Jersey. In this role, you will report to the VP of Nursing Operations. The Workforce Operations Manager is responsible for leading and optimizing workforce deployment and service delivery operations across our Private Duty Nursing (PDN) business. This leader will drive workforce utilization, reduce open patient care hours, and build scalable processes that align nurse availability with patient service needs. The ideal candidate is a technology-driven operational leader who excels at managing teams, leveraging data, and improving performance in a fast-paced healthcare environment.

Key Responsibilities
  • Lead, coach, and develop a team of Staffing Coordinators.
  • Drive workforce planning, capacity management, and staffing strategies to maximize authorized service utilization and minimize open patient care hours.
  • Analyze workforce and operational data to identify trends, opportunities, and performance gaps.
  • Develop and maintain KPI dashboards and accountability structures that drive operational excellence.
  • Partner closely with Nursing Operations, Talent Acquisition, Clinical Leadership, and Operations teams to ensure staffing needs are met.
  • Lead process improvement initiatives that enhance efficiency, service delivery, and workforce performance.
  • Ensure consistent use of workforce management systems, CRM platforms, reporting tools, and operational processes.
Qualifications
  • 5+ years of leadership experience managing operational, service delivery, staffing, workforce management, healthcare operations, call center, or similar high-volume teams.
  • Proven experience directly managing and developing teams with measurable performance goals and KPIs.
  • Strong technology proficiency with experience utilizing CRM, workforce management, scheduling, or operational systems.
  • Demonstrated success using data and analytics to drive decision-making and operational improvements.
  • Excellent communication, stakeholder management, and cross-functional leadership skills.
  • Ability to balance strategic planning with hands-on operational execution.
  • Must reside in New Jersey and be able to travel regularily between our Mount Laurel, Howell, and Saddle Brook offices.
  • #LI-Hybrid
Education
  • Bachelor's degree required.

The target base salary range for this full-time, salaried position is between $80,000 - $95,000 annually.

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. For employees working 30 hours or more on average per week, we offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment following first of the month. Additionally, our 401(k) plan becomes available after 6 months of employment and 500 hours worked (Full-time employees only). For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Star Pediatrics is an equal opportunity employer. Star Pediatrics evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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