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Workforce Management Jobs in Arizona (NOW HIRING)

St Vincent De Paul

Workforce Case Manager

Phoenix, AZ · On-site

$20 - $24/hr

Case Manager - Workforce Safety Sensitive: Yes, this position cannot accommodate Medical Marijuana ... Other duties as assigned by program management. Skills and Abilities Required * Strong ...

Chewy

Real-Time Analyst

Goodyear, AZ

Workforce Specialist 2 (RTA2) Our Opportunity: As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management ...

Verra Mobility

Processing Analyst

Mesa, AZ · On-site

Position Overview In this role, a Queue Processing Analyst or (PA) will need a strong workforce management skillset, be a self-starter that works well individually and in collaboration with others to ...

Xinnovit

Engagement Manager(XIN001_J54Q)

Tucson, AZ

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

Project Manager(XIN001_JGL3)

Tucson, AZ

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Understand each customer's business objectives, workforce management challenges, and definition of success. * Lead Quarterly/Executive Business Reviews that connect Aspect capabilities to customer ...

TSMC

Workforce Development Program Manager

Phoenix, AZ · On-site

Workforce Development Program Management (Apprentices, Intensives, Accelerators) * Stakeholder Management: Orchestrate program initiatives in collaboration with various external strategic partners ...

Zobility

Electrical Assembler Technician

Gilbert, AZ · On-site

$28 - $31/hr

Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany ...

TSMC

Workforce Development Program Manager

Phoenix, AZ · On-site

Workforce Development Program Management (Apprentices, Intensives, Accelerators) * Stakeholder Management: Orchestrate program initiatives in collaboration with various external strategic partners ...

Epic HR LLC

Be Seen First

Graveyard Onsite Coordinator

Peoria, AZ · On-site

$17 - $21/hr

Position Summary The On-Site Supervisor supports the On-Site Manager in the daily management of Epic Personnel Partners' workforce assigned to a client location. This role is responsible for ...

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Showing results 41-60

All JobsWorkforce Management JobsWorkforce Management Jobs in Arizona

Workforce Management information

See Arizona salary details

$23.3K

$71.2K

$151K

How much do workforce management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for workforce management in Arizona is $71,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $85,700.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Arizona?

The most popular types of Workforce Management jobs in Arizona are:

What are popular job titles related to Workforce Management jobs in Arizona?

For Workforce Management jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Arizona look for?

The top searched job categories for Workforce Management jobs in Arizona are:

What cities in Arizona are hiring for Workforce Management jobs?

Cities in Arizona with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,212 per year, or $34.2 per hour.

Security Operations Manager

Andy Frain Services

Phoenix, AZ • On-site

Full-time

Posted 14 days ago

Job description

Position Summary
The Security Operations Manager provides operational leadership for multiple client accounts within an assigned geographic area. This position is responsible for ensuring exceptional service delivery through effective workforce management, client engagement, employee development, operational compliance, and financial stewardship.
The Security Operations Manager serves as the primary field leader for assigned accounts, building strong client relationships while ensuring security operations are delivered safely, efficiently, and in accordance with company standards and contractual requirements.
Company Vehicle Provided: This position includes a company-issued vehicle to support work-related travel and job responsibilities.
Essential Responsibilities
Operations Leadership
  • Direct the daily operations of assigned client accounts to ensure consistent, high-quality service delivery.
  • Conduct routine site visits to verify compliance with post orders, appearance standards, and operational expectations.
  • Develop and maintain site-specific post orders, operating procedures, and best practices.
  • Monitor operational performance and implement corrective actions to improve quality and efficiency.

Client Partnership
  • Build and maintain positive relationships with client representatives.
  • Respond promptly to operational issues and ensure client expectations are consistently met.
  • Partner with company leadership to identify opportunities for service improvements and account growth.

Workforce Management
  • Recruit, hire, onboard, schedule, and retain qualified security personnel.
  • Maintain appropriate staffing levels while managing labor costs and overtime.
  • Coach, mentor, and develop employees to improve performance and support career growth.
  • Administer performance management and corrective action in accordance with company policy.

Compliance & Administration
  • Ensure compliance with company policies, client requirements, and all applicable regulations.
  • Maintain accurate payroll, scheduling, training, and operational records.
  • Promote a safe work environment by identifying risks and implementing corrective actions.
  • Respond effectively to incidents, emergencies, and operational disruptions.

Qualifications
  • Meet all Andy Frain Services employment standards.
  • Demonstrated leadership experience in security, operations, military, law enforcement, hospitality, or a related field.
  • Strong organizational, communication, and problem-solving skills.
  • Proficiency with Microsoft Office and standard business applications.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Availability to work flexible schedules and respond to operational needs as required.

Preferred Knowledge & Skills
  • Multi-site security operations management
  • Employee supervision, coaching, and performance management
  • Scheduling and workforce planning
  • Client relationship management
  • Security operations, emergency response, and risk mitigation
  • Report writing and operational documentation
  • Security screening technologies, including X-ray, Weapons Detection Systems (WDS), and metal detection equipment
  • Commitment to customer service, professionalism, and continuous improvement

Core Competencies
  • Leadership
  • Accountability
  • Customer Focus
  • Communication
  • Team Development
  • Operational Excellence
  • Problem Solving
  • Adaptability
  • Integrity

Qualifications
  • Meet all Andy Frain Services employment standards.
  • Demonstrated leadership experience in security, operations, military, law enforcement, hospitality, or a related field.
  • Strong organizational, communication, and problem-solving skills.
  • Proficiency with Microsoft Office and standard business applications.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Availability to work flexible schedules and respond to operational needs as required.

Preferred Knowledge & Skills
  • Multi-site security operations management
  • Employee supervision, coaching, and performance management
  • Scheduling and workforce planning
  • Client relationship management
  • Security operations, emergency response, and risk mitigation
  • Report writing and operational documentation
  • Security screening technologies, including X-ray, Weapons Detection Systems (WDS), and metal detection equipment
  • Commitment to customer service, professionalism, and continuous improvement

Apply