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Workforce Management Jobs in Arizona (NOW HIRING)

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Workforce Planning Manager

Phoenix, AZ · On-site +1

$100K - $110K/yr

Model the fiscal impact of Workforce Management results, evaluate seasonal fluctuations and assess ... the need to adjust productivity scales. * Partner with Operations to support workload planning and ...

Workforce Planning Manager

Phoenix, AZ · On-site

$100K - $110K/yr

Model the fiscal impact of Workforce Management results, evaluate seasonal fluctuations and assess ... the need to adjust productivity scales. * Partner with Operations to support workload planning and ...

Specialist, Workforce Management

Tempe, AZ · On-site

$16.25 - $21.50/hr

SPECIALIST, WORKFORCE MANAGEMENT About Carvana Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team ...

Specialist, Workforce Management

Tempe, AZ · On-site

$16.25 - $21.50/hr

SPECIALIST, WORKFORCE MANAGEMENT About Carvana Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team ...

Specialist, Workforce Management

Tempe, AZ

$16.25 - $21.50/hr

SPECIALIST, WORKFORCE MANAGEMENT About Carvana Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team ...

Workforce Management Specialist

Chandler, AZ · On-site

$20.72 - $29.62/hr

Bachelor's Degree in Business, Data Analytics, or a related field (or equivalent related experience) * 2 years of experience in Workforce Management or Contact Center Operations. * Required Technical ...

You will be workforce management's daily interface with the people who run the floor. You will be a trusted operational advisor who works at the Senior Manager, Team Lead, and agent level. You'll ...

We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact ...

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Showing results 1-20

Workforce Management information

See Arizona salary details

$23.3K

$71.2K

$151K

How much do workforce management jobs pay per year?

As of May 28, 2026, the average yearly pay for workforce management in Arizona is $71,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $85,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Arizona? The most popular types of Workforce Management jobs in Arizona are:
What are popular job titles related to Workforce Management jobs in Arizona? For Workforce Management jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Workforce Management jobs? Cities in Arizona with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in Arizona as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $71,212 per year, or $34.2 per hour.
Workforce Management, Analyst

Workforce Management, Analyst

MUFG Bank, Ltd.

Tempe, AZ • Hybrid

$81K - $95K/yr

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the effectiveness of the Bank’s governance, risk management and control processes. This role includes, but is not limited to, supporting general audit administration activities across the organization, as assigned. 

Major Responsibilities: 

  • Maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice expectations.

  • Build relationships with peers and clients within organization and exhibit a high standard of performance and professional conduct that will create a culture of integrity and inclusion; where all individual and departmental choices are rooted in good judgment and support MUFG's Principal of Ethics and Conduct.

  • Operate with an innovative and flexible mindset by continuously identifying ways to enhance consistency, efficiency, quality and/or value.

  • Demonstrate professional skepticism and personal accountability.

  • Develop and maintain accurate workforce forecasts and plans to ensure adequate staffing levels and skillsets. Perform analysis using predictive modeling and statistical techniques to support decision-making processes. Conduct capacity planning to meet fluctuating demands and maintain service levels.

  • Monitor real-time operations to ensure service level targets are met. Provide direction and performance updates to the team to maintain workflow and operational efficiency.

  • Generate and deliver regular reports on forecast accuracy and key performance indicators. Analyze historical data to identify trends and make continuous improvements.

  • Work closely with various internal teams, including operations, finance, and HR, to align workforce management strategies with organizational goals. Act as a subject-matter expert on workforce optimization issues.

  • Identify opportunities for process improvements and recommend changes to enhance efficiency and effectiveness.

  • Lead or participate in workforce management-related projects and initiatives, including skills management.

  • Complete work on a timely basis and deliver work products that meet objectives and standards of methodology, applicable standards and regulatory requirements.

Education, Licensure, Year of Experience (and type of work experience):

  • A Bachelor’s degree, preferably in Accounting, Finance, Business Administration or related business discipline at an accredited college or university

Skills and Experience:

  • One to three years and/or equivalent of experience of internal audit and/or equivalent of experience with the financial services industry, related markets, and related regulatory agencies. 

  • Experience preferred in audit area of coverage or equivalent. 

  • Exhibits effective communication (both verbal and written), negotiation and presentation skills; strong interpersonal skills; and ability to engage with all levels of internal audit and business line management.

  • Strong analytical and problem-solving skills.

  • Employs critical thinking skills to identify pragmatic recommendations within an evolving and increasingly complex regulatory and risk management environment.

  • Proficiency in technology as required for assigned areas (MS Office, audit data analytics, etc.).

  • Ability to travel may be required.

The typical base pay range for this role is between $81K - $95K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

MUFG logo

About MUFG

Sourced by ZipRecruiter

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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