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Workforce Management Jobs in Alabama (NOW HIRING)

Aprio

Senior Director, Resource Management

Birmingham, AL · On-site +1

$225K - $300K/yr

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

NaphCare

Workforce Compliance Manager

Birmingham, AL · On-site

The Workforce Compliance Manager works in partnership with comprehensive healthcare sites and ... Bachelor's Degree in Human Resources, Business Management, Finance or a related field or equivalent ...

VXI Global Solutions

Operations Manager

Montgomery, AL · On-site +1

Partner with Workforce Management to ensure staffing and production remain at appropriate levels. * Maintain constant and open communication with all stakeholders. * Ensure that VXI is represented ...

ASSA ABLOY

Regional Sales Manager

Athens, AL

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

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All JobsWorkforce Management JobsWorkforce Management Jobs in Alabama

Workforce Management information

See Alabama salary details

$22.7K

$69.3K

$146.8K

How much do workforce management jobs pay per year?

As of Jun 19, 2026, the average yearly pay for workforce management in Alabama is $69,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,400.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Alabama? The most popular types of Workforce Management jobs in Alabama are:
What are popular job titles related to Workforce Management jobs in Alabama? For Workforce Management jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Alabama look for? The top searched job categories for Workforce Management jobs in Alabama are:
What cities in Alabama are hiring for Workforce Management jobs? Cities in Alabama with the most Workforce Management job openings:
Workforce Management jobs near you
Workforce Management - Provider Scheduler

Workforce Management - Provider Scheduler

American Family Care

Birmingham, AL • On-site, Remote

$22 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

The Provider Scheduling Specialist is responsible for the strategic development, optimization, and execution of provider schedules across multi-site urgent care operations. This role ensures optimal provider coverage, balancing patient demand, operational efficiency, and provider availability across the organization. The position requires a high level of ownership, critical thinking, and the ability to operate as a key liaison between clinical leadership and operations.
This is a high-impact role that directly supports access to care, provider utilization, and overall clinic performance. The ideal candidate is highly detail-oriented, confident working with complex scheduling variables, and able to make independent decisions in a fast-paced, evolving environment.
Core Competencies
  • Demonstrates professionalism, accountability, and a proactive, solution-oriented mindset.
  • Communicates clearly and confidently with clinical leaders, providers, and operations teams.
  • Thrives in a high-volume, fast-paced environment with shifting priorities and staffing demands.
  • Maintains strong analytical thinking to balance coverage, demand, and provider constraints.
  • Upholds strict confidentiality, compliance, and ethical standards in all scheduling practices.

Key Responsibilities
  • Own the creation, maintenance, and optimization of provider schedules across multiple urgent care sites/markets.
  • Ensure appropriate provider coverage aligned with patient volume forecasts, seasonal demand, and operational needs.
  • Proactively manage schedule adjustments related to callouts, PTO, leave, onboarding, and staffing gaps.
  • Serve as a primary point of contact for provider scheduling changes and resolution of coverage issues.
  • Utilize workforce and scheduling platforms (e.g., Paycom, QGenda, Solv, When I Work, or similar) to ensure accuracy, visibility, and reporting integrity.
  • Partner with operations and clinical leadership to improve staffing efficiency and provider utilization.
  • Audit schedules regularly to ensure compliance with internal standards, credentialing requirements, and labor guidelines.

Qualifications
  • High school diploma required; associate or bachelor's degree preferred.
  • 2+ years of experience in healthcare scheduling, provider coordination, or workforce management (multi-site healthcare strongly preferred).
  • Strong proficiency with scheduling systems and Microsoft Excel.
  • Excellent organizational skills with the ability to manage competing priorities independently.
  • Strong communication skills with experience interacting with clinical or provider-level stakeholders.
  • Ability to perform under pressure in a high-volume operational environment.
  • Understanding of healthcare staffing models, credentialing, or urgent care operations strongly preferred.

Working Conditions
  • Full-time remote role requiring a dedicated workspace and reliable internet.
  • Extended periods of computer-based scheduling and data analysis.
  • Must maintain strict confidentiality in compliance with HIPAA and organizational policies.
  • Occasional travel to clinic sites may be required.

Schedule Expectations:
  • Regular Working Hours: 7:00 AM EST - 3:30 PM EST
  • Flexibility, if needed: 6:00 AM EST - 2:30 PM EST
  • Every other weekend, with the same hours applying

Compensation
  • Compensation range: $26.00 - $29.00 per hour, based on experience, qualifications, and relevant healthcare scheduling/workforce management experience.

This is a remote position.
Compensation: $22.00 - $24.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 400 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer
American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US

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