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Workforce Management Jobs in Madison, AL (NOW HIRING)

... Workforce Management & Performance Execution) This role focuses on staff oversight, productivity, process improvement, and operational control. Primary Responsibilities Attendance management Schedule ...

Yulista Solutions LLC Regular Job Summary The Technical Workforce Strategy Specialist supports the Strategic Workforce Manager in executing workforce strategy initiatives that strengthen the ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Plant Manager

Tanner, AL

$76.92 - $87.50/hr

WHAT THIS PERSON WILL OWN • Overall plant performance • Safety, quality, delivery, cost, and people metrics • 3 shift manufacturing leadership • Hourly and salaried workforce management • ...

Plant Manager

Tanner, AL · On-site

$160K - $182K/yr

WHAT THIS PERSON WILL OWN • Overall plant performance • Safety, quality, delivery, cost, and people metrics • 3 shift manufacturing leadership • Hourly and salaried workforce management • ...

... and workforce management activities. Essential Duties and Responsibilities Labor Relations Administration Support * Provide administrative and analytical support to Labor Relations leadership ...

... and workforce management activities. Essential Duties and Responsibilities Labor Relations Administration Support * Provide administrative and analytical support to Labor Relations leadership ...

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Workforce Management information

See Madison, AL salary details

$22.4K

$68.5K

$145.1K

How much do workforce management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for workforce management in Madison, AL is $68,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $82,400.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In workforce management, high-paying roles such as project managers, operations managers, or senior coordinators can sometimes earn around $4,000 weekly, especially with experience and certifications like PMP or Six Sigma. These positions often require strong organizational skills, leadership, and proficiency with management tools but may not always require a college degree.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is the WFM salary?

The salary for a Workforce Management (WFM) professional varies based on experience, location, and industry, but typically ranges from $50,000 to $80,000 annually in the United States. Entry-level roles may start around $40,000, while experienced managers can earn over $100,000, especially with certifications in tools like NICE or Verint. WFM roles often require skills in data analysis, forecasting, and scheduling software.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like forecasting software. It requires strong analytical skills and knowledge of business operations, making it a stable career option with opportunities for advancement in various industries. WFM professionals are valued for improving efficiency and reducing costs within organizations.

How can I make 2000 a week working from home?

Workforce management roles often involve overseeing staffing, scheduling, and resource allocation, which can pay between $20 and $50 per hour depending on experience and industry. To earn $2,000 weekly, one would need to work approximately 40-100 hours at these rates, or seek higher-paying positions, certifications, or freelance consulting opportunities in the field.

What does workforce management do?

Workforce management involves planning, scheduling, and analyzing employee work to ensure optimal productivity and service levels. It often uses specialized software and requires skills in data analysis, forecasting, and resource allocation to meet organizational goals.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Madison, AL? The most popular types of Workforce Management jobs in Madison, AL are:
What are popular job titles related to Workforce Management jobs in Madison, AL? For Workforce Management jobs in Madison, AL, the most frequently searched job titles are:
Infographic showing various Workforce Management job openings in Madison, AL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $68,468 per year, or $32.9 per hour.

Full-time

Posted 7 days ago


Job description

Call Center Manager (Workforce Management & Performance Execution)

This role focuses on staff oversight, productivity, process improvement, and operational control.

Primary Responsibilities

Attendance management

Schedule adherence

Overtime control

Lunch/break compliance (not exceeding one hour)

Staffing coverage

Queue management

Call abandon rates

Average speed to answer

Productivity monitoring

Workforce planning

Daily reporting

Escalating staffing shortages

Coaching/corrective action

Typical Metrics

Call abandon rates

Average speed of answer

Hold times

Overtime hours

Attendance/tardiness/absence coverage

Schedule adherence

Productivity per FTE

Ideal Skill Set includes:

Strong operational discipline

Data-oriented mindset

Comfort with metrics/accountability

Workforce management experience

Decisive management style

Process improvement skills