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Workforce Management Manager Jobs in Milwaukee, WI

Workforce Management Specialist Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL Duration: 12 Months Hours: Flexible in a window of 7 AM - 5 PM Only W2 candidates are eligible for ...

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

The Workforce Staffing Specialist will be responsible for managing team member staffing for the assigned plant. You will develop adaptable staff schedules, implement necessary adjustments, and ...

The Workforce Staffing Specialist will be responsible for managing team member staffing for the assigned plant. You will develop adaptable staff schedules, implement necessary adjustments, and ...

Provide in-store training for workforce management systems. * Assist Accounting and Payroll with store issues as needed. * Train all cashier functions including, customer service, Best and Sales etc.

Provide in-store training for workforce management systems. * Assist Accounting and Payroll with store issues as needed. * Train all cashier functions including, customer service, Best and Sales etc.

Provide in-store training for workforce management systems. * Assist Accounting and Payroll with store issues as needed. * Train all cashier functions including, customer service, Best and Sales etc.

Provide in-store training for workforce management systems. * Assist Accounting and Payroll with store issues as needed. * Train all cashier functions including, customer service, Best and Sales etc.

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

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Workforce Management Manager information

See Milwaukee, WI salary details

$27.1K

$80.5K

$135.5K

How much do workforce management manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for workforce management manager in Milwaukee, WI is $80,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $114,800.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Milwaukee, WI? The most popular types of Workforce Management jobs in Milwaukee, WI are:
What are popular job titles related to Workforce Management Manager jobs in Milwaukee, WI? For Workforce Management Manager jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Milwaukee, WI look for? The top searched job categories for Workforce Management Manager jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Workforce Management Manager jobs? Cities near Milwaukee, WI with the most Workforce Management Manager job openings:

Workforce Management Specialist

INA Solution Inc

Milwaukee, WI • On-site

$35 - $40/hr

Contractor

Posted 6 days ago


Job description

JellTech is Hiring!

Position: Workforce Management Specialist (Resource Planning)
Location: Milwaukee, WI | Chicago, IL | Green Bay, WI
Job Type: Contract
Schedule: Flexible hours between 7:00 AM – 5:00 PM

Job Summary

JellTech is seeking a Workforce Management Specialist to support Care Center Operations through workforce forecasting, scheduling, resource planning, and real-time monitoring. The ideal candidate will optimize staffing levels, manage schedules for 300+ employees, and ensure service level goals are achieved.

Key Responsibilities
  • Forecast staffing needs, call volumes, and workloads.
  • Create and manage employee schedules, vacations, training, and offline activities.
  • Perform real-time workforce monitoring and resource allocation.
  • Analyze workforce data and generate performance and staffing reports.
  • Partner with leadership to improve workforce planning processes and operational efficiency.
Qualifications
  • 3–5 years of experience in Workforce Management, Resource Planning, or Scheduling.
  • Experience with Workforce Management software (Aspect preferred).
  • Strong forecasting, reporting, and analytical skills.
  • Leadership experience and excellent communication skills.
  • Bachelor's degree required.