Workforce Manager
Carroll, IA · On-site
Ensure consistent communication and alignment between workforce teams and program management Requirements Qualifications: * Associate degree in human resources, human services, business, or related ...
Workforce Manager
Carroll, IA · On-site
Ensure consistent communication and alignment between workforce teams and program management Requirements Qualifications: * Associate degree in human resources, human services, business, or related ...
Workforce Manager
Dubuque, IA · On-site
$54K - $60K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Workforce Manager
Dubuque, IA · On-site
$54K - $60K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Workforce Manager
$54K - $60K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Workforce Manager
$54K - $60K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Sr External Workforce Manager
Cedar Rapids, IA · On-site
$106K - $145K/yr
Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...
Sr External Workforce Manager
Cedar Rapids, IA · On-site
$106K - $145K/yr
Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...
Sr External Workforce Manager
$106K - $145K/yr
Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...
Sr External Workforce Manager
$106K - $145K/yr
Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...
Experience administering or managing AEFLA-funded programs. * Familiarity with Iowa Workforce Development Adult Education and Literacy requirements and reporting systems. * Strong organizational ...
Experience administering or managing AEFLA-funded programs. * Familiarity with Iowa Workforce Development Adult Education and Literacy requirements and reporting systems. * Strong organizational ...
Coordinate technology implementations impacting contact center operations, including IVR platforms, agent desktop solutions, workforce management, and scheduling tools. Facilitate collaboration ...
Coordinate technology implementations impacting contact center operations, including IVR platforms, agent desktop solutions, workforce management, and scheduling tools. Facilitate collaboration ...
... management, organizational design, and skills-based transformation initiatives. • Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies ...
... management, organizational design, and skills-based transformation initiatives. • Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies ...
... management, organizational design, and skills-based transformation initiatives. • Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies ...
... management, organizational design, and skills-based transformation initiatives. • Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Quick apply
Strong relationship management, influencing, and communication skills * Proven ability to think ... Knowledge of workforce trends, labor market dynamics, and talent development practices * Experience ...
Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.
Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.
As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced scheduling tools while aligning staffing with production needs, equipment availability, and ...
As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced scheduling tools while aligning staffing with production needs, equipment availability, and ...
Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.
Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.
As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced scheduling tools while aligning staffing with production needs, equipment availability, and ...
As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced scheduling tools while aligning staffing with production needs, equipment availability, and ...
(Senior Project Manager - IA, NC
West Des Moines, IA · On-site
$69 - $74/hr
Workforce Management platform experience * Monday.com experience * Large-scale customer service transformation programs * Command Center support experience during production deployments Job Summary ...
(Senior Project Manager - IA, NC
West Des Moines, IA · On-site
$69 - $74/hr
Workforce Management platform experience * Monday.com experience * Large-scale customer service transformation programs * Command Center support experience during production deployments Job Summary ...
Workforce Management Manager information
What does a workforce management manager do?
A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.
What are the key skills and qualifications needed to thrive as a workforce management manager?
To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.
What are some common challenges faced by workforce management managers, and how can they be addressed?
Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the most commonly searched types of Workforce Management jobs in Iowa?
The most popular types of Workforce Management jobs in Iowa are:
What are popular job titles related to Workforce Management Manager jobs in Iowa?
For Workforce Management Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Iowa look for?
The top searched job categories for Workforce Management Manager jobs in Iowa are:
What cities in Iowa are hiring for Workforce Management Manager jobs?
Cities in Iowa with the most Workforce Management Manager job openings:
Job description
Description
Campus Workforce Manager
Location: New Hope
Position Type: Full-Time
Are you a natural multitasker with a passion for supporting others and making a real impact? At New Hope, we're looking for a dedicated Campus Workforce Manager to ensure that program locations are always staffed with reliable, compassionate team members.
In this vital role, you'll coordinate staffing coverage across multiple homes and help maintain the high standard of care New Hope is known for.
Key Responsibilities:
Requirements
Qualifications:
If you're organized, adaptable, and committed to supporting a mission-driven team, we'd love to hear from you. Join New Hope and help ensure that every individual we serve receives consistent, compassionate care.
Campus Workforce Manager
Location: New Hope
Position Type: Full-Time
Are you a natural multitasker with a passion for supporting others and making a real impact? At New Hope, we're looking for a dedicated Campus Workforce Manager to ensure that program locations are always staffed with reliable, compassionate team members.
In this vital role, you'll coordinate staffing coverage across multiple homes and help maintain the high standard of care New Hope is known for.
Key Responsibilities:
- Schedule and assign staff to fill program vacancies
- Process staff call-offs and collaborate with managers to develop coverage solutions
- Approve and track time worked, and report payroll metrics
- Ensure consistent communication and alignment between workforce teams and program management
Requirements
Qualifications:
- Associate degree in human resources, human services, business, or related field; or equivalent experience
- Minimum of 2 years of experience in human services, human resources, business, or related areas
- Strong communication and interpersonal skills
- Proficiency with computers; ability to learn and use scheduling software
- Flexibility in work location and schedule as needed
If you're organized, adaptable, and committed to supporting a mission-driven team, we'd love to hear from you. Join New Hope and help ensure that every individual we serve receives consistent, compassionate care.
About New Hope Village
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