1

Workforce Management Associate Jobs in Iowa (NOW HIRING)

Sr External Workforce Manager

Cedar Rapids, IA · On-site

$106K - $145K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... Excellent interpersonal skills to collaborate and build strategic relationships with associates at ...

Sr External Workforce Manager

Cedar Rapids, IA · On-site

$106K - $145K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... Excellent interpersonal skills to collaborate and build strategic relationships with associates at ...

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Front End Manager

Clinton, IA · On-site

$19/hr

Associates hired into a full-time role will become eligible for the following benefits effective ... Provide in-store training for workforce management systems. * Assist Accounting and Payroll with ...

On-Site Manager

Davenport, IA · On-site

$42K - $45K/yr

... or workforce management. Job Details * Work Schedule: Monday Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

... or workforce management. Job Details * Work Schedule: Monday - Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

... or workforce management. Job Details * Work Schedule: Monday Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

Associates hired into a full-time role will become eligible for the following benefits effective ... Provide in-store training for workforce management systems. * Assist Accounting and Payroll with ...

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Training Supervisor

Iowa City, IA · On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Account Supervisor I

Iowa City, IA · On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Training Supervisor

Iowa City, IA · On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Account Supervisor I

Iowa City, IA · On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Constantly evaluate workforce analytics to develop clear succession planning strategies and support ... Strong skills in management strategy, staffing performance management, associate relations and ...

Store Manager

Bloomfield, IA · On-site

$83K - $104K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

next page

Showing results 1-20

Workforce Management Associate information

See Iowa salary details

$8

$17

$29

How much do workforce management associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for workforce management associate in Iowa is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.94 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the career path in workforce management?

A career path in workforce management typically starts with roles such as Workforce Management Associate or Analyst, focusing on scheduling, forecasting, and staffing. Progression can lead to senior positions like Workforce Manager, Operations Manager, or Workforce Planning Director, often requiring experience with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities in various industries such as customer service, retail, and healthcare, often requiring analytical skills and attention to detail. The role can provide stable employment and career advancement for those interested in operations and data analysis.

What are the 4 pillars of WFM?

The four pillars of Workforce Management (WFM) are forecasting, scheduling, real-time management, and reporting. These components help ensure optimal staffing levels, improve efficiency, and enhance service quality in a workplace environment. WFM professionals often use tools like spreadsheets and specialized software to support these functions.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and resource allocation using tools like forecasting and scheduling software. While WFM professionals may collaborate with HR, they usually handle operational aspects of workforce planning rather than broader HR functions such as recruitment or employee relations.
What are the most commonly searched types of Workforce Management jobs in Iowa? The most popular types of Workforce Management jobs in Iowa are:
What are popular job titles related to Workforce Management Associate jobs in Iowa? For Workforce Management Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Iowa look for? The top searched job categories for Workforce Management Associate jobs in Iowa are:
What cities in Iowa are hiring for Workforce Management Associate jobs? Cities in Iowa with the most Workforce Management Associate job openings:

Sr External Workforce Manager

Aegon

Cedar Rapids, IA • On-site

$106K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Family

Vendor Management

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

Job Description Summary

As a member of the External Workforce Center of Excellence, serve as an information resource and subject matter expert to internal customers, vendors, and external workers. Administer and maintain Beeline, a comprehensive vendor management system, and perform day-to-day vendor management and compliance activities related to third party workers.

Job Description

Responsibilities:

  • Partner with hiring managers to advise, educate, and influence on a wide range of external workforce activities and issues. Provide life cycle support for external workers including needs assessment, sourcing recommendations, and off-boarding.

  • Manage day-to-day operational and vendor management functions.

  • Main POC for Beeline reporting and supplier onboarding, training, and questions.

  • Engage and oversee vendor partners in sourcing candidates for open positions and serve as the point of contact for hiring managers and vendors for assigned requisitions, including negotiating and extending offers.

  • Onboard new suppliers to vendor management system (VMS) Beeline.

  • Serve as the point of contact for external workforce administration processes and technical support. Provide vendors with guidance, governance, and issue resolution.

  • Partner with IT vendor management office for statement of work and information for technical contracts and competitive sourcing.

  • Manage internal/external worker resourcing and utilization, advise on hiring needs, manage assignment lifecycle, deploy talent and serve as the liaison between hiring managers and internal/external workers.

  • Ensure program SLAs are met through metrics, reporting and operational oversight and supervision.

  • Serve as subject matter expert on external workforce solutions, processes, and co-employment issues.

  • Provide training and support to team members as needed.


Qualifications:

  • Bachelor's degree in a business field or equivalent experience

  • Five years of external workforce program experience, vendor management, or recruiting support for VMS/MSP

  • Thorough understanding of vendor management tools as an administrator, preferably Beeline

  • Experience with ticketing related systems (e.g. CLM, Workday, ServiceNow) and understanding of user roles, permissions, workflows, and troubleshooting

  • Excellent written and oral communication skills to conduct needs assessments, convey information, and promote recommended solutions

  • Excellent interpersonal skills to collaborate and build strategic relationships with associates at all levels

  • Ability to think strategically and collaboratively to influence and support the External Workforce strategy

  • Ability to think critically and use a broad range of complex information to identify recommendations and solutions

  • Results oriented and the ability to lead, direct and influence key stakeholders

  • Project management and problem-solving skills to facilitate timely completion of projects

  • Proficiency using MS Excel


Preferred Qualifications:

  • SAP tools such as Ariba or related

  • Strong team player with hands-on, can-do attitude

  • Strong problem solving and thinking outside the box

  • Experience with employment law including FLSA, employment classification, IC compliance and immigration

Working Conditions:

  • Hybrid office environment: 3 days in office (Baltimore/Cedar Rapids/Denver/Philadelphia)

  • Occasional Travel <10%

Compensation:

  • The Salary for this position generally ranges between$76,000 - $101,000 annually.Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors includingqualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

  • Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

#LI-BD1

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

Disclaimer:
Beware of fake job offers!

We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.

  • Official offers are sent via DocuSign following a verbal offer-not through text or email.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

  • Competitive Pay

  • Bonus for Eligible Employees

Benefits Package

  • Pension Plan

  • 401k Match

  • Employee Stock Purchase Plan

  • Tuition Reimbursement

  • Disability Insurance

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Employee Discounts

  • Career Training & Development Opportunities

Health and Work/Life Balance Benefits

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.

  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

  • Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

  • Adoption Assistance

  • Employee Assistance Program

  • Back-Up Care Program

  • PTO for Volunteer Hours

  • Employee Matching Gifts Program

  • Employee Resource Groups

  • Inclusion and Diversity Programs

  • Employee Recognition Program

  • Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023