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Workforce Management Associate Jobs in Iowa (NOW HIRING)

Ensure consistent communication and alignment between workforce teams and program management Requirements Qualifications: * Associate degree in human resources, human services, business, or related ...

New

Workforce Associate

Des Moines, IA ยท On-site

$38K - $55K/yr

Our Associates will manage calls in queue from claimants and employers, taking care of requests and ... Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce ...

Sr External Workforce Manager

Cedar Rapids, IA ยท On-site

$106K - $145K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... Excellent interpersonal skills to collaborate and build strategic relationships with associates at ...

Sr External Workforce Manager

Cedar Rapids, IA ยท On-site

$106K - $145K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... Excellent interpersonal skills to collaborate and build strategic relationships with associates at ...

Training Supervisor

Iowa City, IA ยท On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Research Associate

Johnston, IA ยท On-site

$21 - $25/hr

We are seeking a Research Associate to join our dynamic team supporting the Media Lab within ... and workforce management expert, to fuel the development and execution of core business and ...

Front End Manager

Clinton, IA ยท On-site

$19/hr

Associates hired into a full-time role will become eligible for the following benefits effective ... Provide in-store training for workforce management systems. * Assist Accounting and Payroll with ...

On-Site Manager

Davenport, IA ยท On-site

$42K - $45K/yr

... or workforce management. Job Details * Work Schedule: Monday Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

On-Site Manager

Davenport, IA ยท On-site

$42K - $45K/yr

... or workforce management. Job Details * Work Schedule: Monday - Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

... or workforce management. Job Details * Work Schedule: Monday Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

Front End Manager

Clinton, IA ยท On-site

$19/hr

Associates hired into a full-time role will become eligible for the following benefits effective ... Provide in-store training for workforce management systems. * Assist Accounting and Payroll with ...

Training Supervisor

Iowa City, IA ยท On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Training Supervisor

Iowa City, IA ยท On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Training Supervisor

Iowa City, IA ยท On-site

$18.23 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Store Manager III

Garner, IA ยท On-site

$78K - $97K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

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Workforce Management Associate information

See Iowa salary details

$8

$17

$29

How much do workforce management associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for workforce management associate in Iowa is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.94 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Iowa? The most popular types of Workforce Management jobs in Iowa are:
What job categories do people searching Workforce Management Associate jobs in Iowa look for? The top searched job categories for Workforce Management Associate jobs in Iowa are:
What cities in Iowa are hiring for Workforce Management Associate jobs? Cities in Iowa with the most Workforce Management Associate job openings:

Workforce Manager

New Hope Village

Carroll, IA โ€ข On-site

Full-time

Posted 2 days ago

New


Job description

Description
Campus Workforce Manager
Location: New Hope
Position Type: Full-Time
Are you a natural multitasker with a passion for supporting others and making a real impact? At New Hope, we're looking for a dedicated Campus Workforce Manager to ensure that program locations are always staffed with reliable, compassionate team members.
In this vital role, you'll coordinate staffing coverage across multiple homes and help maintain the high standard of care New Hope is known for.
Key Responsibilities:
  • Schedule and assign staff to fill program vacancies
  • Process staff call-offs and collaborate with managers to develop coverage solutions
  • Approve and track time worked, and report payroll metrics
  • Ensure consistent communication and alignment between workforce teams and program management

Requirements
Qualifications:
  • Associate degree in human resources, human services, business, or related field; or equivalent experience
  • Minimum of 2 years of experience in human services, human resources, business, or related areas
  • Strong communication and interpersonal skills
  • Proficiency with computers; ability to learn and use scheduling software
  • Flexibility in work location and schedule as needed

If you're organized, adaptable, and committed to supporting a mission-driven team, we'd love to hear from you. Join New Hope and help ensure that every individual we serve receives consistent, compassionate care.