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Workforce Management Associate Jobs in Iowa (NOW HIRING)

TekWissen LLC

CAD Technician

Muscatine, IA · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Associate degree in Drafting/Design Technology or equivalent. Competencies/Skills: The position ...

CAI

Customer Service Delivery Leader

Des Moines, IA · On-site

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Manage staffing schedules, shift coverage, and real-time workforce adjustments to maintain service ...

Theatres

Theatre Operations Manager

Cedar Rapids, IA · On-site

... associates while maintaining acceptable turnover rates. * Budget Management: Monitor revenue ... We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for workforce management associate in Iowa is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.94 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Iowa? The most popular types of Workforce Management jobs in Iowa are:
What are popular job titles related to Workforce Management Associate jobs in Iowa? For Workforce Management Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Iowa look for? The top searched job categories for Workforce Management Associate jobs in Iowa are:
What cities in Iowa are hiring for Workforce Management Associate jobs? Cities in Iowa with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you
Staffing and Scheduling Coordinator

Staffing and Scheduling Coordinator

Mahaska Health

Oskaloosa, IA • On-site

$18 - $22.25/hr

Full-time

Posted 9 days ago

Mahaska Health rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

123rd of 1,003 rated hospitals

Job description

At Mahaska Health the primary role of the Staffing and Scheduling Coordinator is to be responsible for developing, maintaining, and coordinating staffing schedules for the Medical Group, including Family Medicine, specialty clinics, Oncology, and Infusion Services. This position ensures appropriate staffing coverage to support safe, efficient, and patient-centered care while balancing operational needs, productivity expectations, and staff availability. The coordinator collaborates closely with clinic leadership and staff to manage schedule changes, time-off requests, and staffing adjustments, while maintaining compliance with organizational policies and applicable labor regulations.
Essential job responsibilities include but are not limited to,
  • Develop and maintain nurse staffing schedules for entire Medical Group.
  • Ensure appropriate staffing levels to meet patient care demands, provider schedules, and operational requirements.
  • Coordinate staffing assignments, float coverage, and schedule adjustments for vacations, leaves of absence, education, and unexpected absences.
  • Monitor staffing patterns and identify opportunities to improve efficiency, consistency, and resource utilization.
  • Process and track employee time-off requests in accordance with departmental policies and staffing guidelines.
  • Communicate schedule changes and staffing updates to clinic leadership and affect staff in a timely manner.
  • Collaborate with leaders to address staffing shortages and recommend solutions to maintain adequate coverage.
  • Maintain staffing records, schedule templates, and related reports.
  • Assist with onboarding schedules for new employees and coordinate orientation assignments.
  • Support payroll preparation by verifying schedules, hours worked, and attendance information as requested.
  • Generate reports and provide data pertaining to staffing and scheduling metrics.
  • Ensure scheduling practices comply with organizational policies, labor standards, and regulatory requirements.
  • Serve as a central resource for staff and leaders regarding scheduling procedures and staffing guidelines.
  • Participate in process improvement initiatives related to scheduling and workforce management
  • Be flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Job Requirements include but are not limited to,
  • Associate degree or equivalent experience in healthcare administration, business, or related field preferred.
  • A graduate from an accredited medical assistant program and currently certified as a Medical Assistant in the state of Iowa, OR
  • Two (2) years of scheduling, staffing coordination, administrative experience, or clinic setting experience preferred.
  • Experience coordinating schedules for multiple departments and disciplines preferred.
  • Proficiency with scheduling software, payroll systems, and Microsoft Office applications.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to analyze staffing needs and make sound decisions within established guidelines.
  • High attention to detail and accuracy.
  • Knowledge of healthcare operations and clinical staffing requirements preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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