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Workforce Management Manager Jobs in Iowa (NOW HIRING)

Zobility

Be Seen First

Warehouse Specialist

West Des Moines, IA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company ...

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Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Iowa?

The most popular types of Workforce Management jobs in Iowa are:

What are popular job titles related to Workforce Management Manager jobs in Iowa?

For Workforce Management Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Iowa look for?

The top searched job categories for Workforce Management Manager jobs in Iowa are:

What cities in Iowa are hiring for Workforce Management Manager jobs?

Cities in Iowa with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Workforce Development & Education Partnerships Manager

Diligent Solutions

Cedar Rapids, IA

Full-time

Re-posted 25 days ago

Job description

Job Summary:
The Workforce Development & Education Partnerships Manager leads workforce development initiatives that strengthen talent pipelines and align education with industry workforce needs. This role serves as a liaison between employers, educational institutions, workforce organizations, economic development partners, and community stakeholders. 

This role is ideal for a strategic relationship-builder who enjoys connecting industry, education, and workforce partners to create sustainable talent pipelines and workforce development opportunities.
Key Responsibilities:

  • Support partnership exploration with K-12 schools, technical colleges, community colleges, universities, workforce boards, chambers, and economic development organizations. 

  • Facilitate curriculum alignment discussions to ensure educational programs reflect current industry workforce needs. 

  • Coordinate discussions for workforce development initiatives, career pathways, internships, apprenticeships, job shadowing, and work-based learning opportunities. 

  • Manage stakeholder engagement activities, including meetings, site visits, presentations, advisory councils, and partnership events. 

  • Develop workforce development strategies, action plans, reports, and executive briefings. 

  • Track partnership outcomes, workforce metrics, and talent pipeline activities. 

  • Coordinate project logistics, meeting schedules, communications, and follow-up actions across multiple stakeholders. 

  • Support career awareness, workforce marketing, and student engagement initiatives.

Key Competencies:

  • Workforce Development 

  • Education Partnerships 

  • Curriculum Alignment 

  • Stakeholder Engagement 

  • Project Management 

  • Strategic Communication 

  • Relationship Management 

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