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Workforce Management Manager Jobs in Dubuque, IA

Aerotek

Workforce Manager

Dubuque, IA · On-site

$54K - $60K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Aerotek

Workforce Manager

Dubuque, IA · On-site

$54K - $60K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Xinnovit

System Database Administrator

Dubuque, IA · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

SAN Administration(XIN001_HYDN)

Dubuque, IA · On-site

$17 - $23.25/hr

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

Storage Admin (XIN001_JVP8)

Dubuque, IA · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

UNIX Team Lead(XIN001_J4VN)

Dubuque, IA · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

System Admin(XIN001_J556)

Dubuque, IA · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

iSolved

Customer Support Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

iSolved

Customer Support Representative

Dubuque, IA

$15.25 - $20.50/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

isolved

Customer Support Representative

Dubuque, IA · On-site

$15.25 - $20.50/hr

Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No ...

Xinnovit

UNIX Admin(XIN001_J558)

Dubuque, IA

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

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Workforce Management Manager information

See Dubuque, IA salary details

$25.9K

$77K

$129.7K

How much do workforce management manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for workforce management manager in Dubuque, IA is $77,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $109,900.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are popular job titles related to Workforce Management Manager jobs in Dubuque, IA?

For Workforce Management Manager jobs in Dubuque, IA, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Dubuque, IA look for?

The top searched job categories for Workforce Management Manager jobs in Dubuque, IA are:

What cities near Dubuque, IA are hiring for Workforce Management Manager jobs?

Cities near Dubuque, IA with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Dubuque, IA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $77,019 per year, or $37 per hour.

Workforce Manager

Aerotek

Dubuque, IA • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Workforce Manager you will…

  • Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
  • Maximize profitability by understanding client needs, providing quality contractors.
  • Work at the client site to manage the temporary workforce.
  • Assist with internal and client reporting as necessary.
  • Utilize the available and appropriate resources of Aerotek for conflict resolution.
  • Perform various customer service related activities.

Let’s talk money and perks!

Aerotek offers a base salary of $54,000 - $60,000 as well as a performance-based annual bonus potential of $2,000.

Additional benefits include:                                            

  • Medical, dental and vision
  • HSA & 401k account
  • 20 days of paid time off as well as paid holidays
  • Parental/Family leave
  • Employee discounts

Do you have the following?

  • Bachelor’s Degree (preferred, not required)
  • Customer or sales focused experience
  • Experience in a team-oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors


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