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Workforce Management Manager Jobs in Georgia (NOW HIRING)

Invesco

Senior Engineer-Workforce Management

Atlanta, GA · On-site

$100K - $138K/yr

The Senior Engineer will serve as the technical lead for Workforce Management and Payroll integrations, ensuring secure and scalable solutions while collaborating with various teams to enhance system ...

Trees Atlanta

Workforce Development Supervisor

Atlanta, GA · On-site

$45K - $46K/yr

Workforce Development Senior Manager Salary: $45,000 -$46,000 (Commensurate with experience), this role is partially grant-funded through 2028. Benefits: Offered after the probationary period (Paid ...

NTT DATA Services

$164K/yr

Administer and support Infor Workbrain / Infor Workforce Management. * Configure and maintain time and attendance, scheduling, pay rules, accruals, and absence management. * Troubleshoot employee ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Georgia? The most popular types of Workforce Management jobs in Georgia are:
What are popular job titles related to Workforce Management Manager jobs in Georgia? For Workforce Management Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Georgia look for? The top searched job categories for Workforce Management Manager jobs in Georgia are:
What cities in Georgia are hiring for Workforce Management Manager jobs? Cities in Georgia with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.
Senior Engineer-Workforce Management

Senior Engineer-Workforce Management

Invesco

Atlanta, GA • On-site

$100K - $138K/yr

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Invesco is one of the world’s leading independent global investment firms, dedicated to rethinking possibilities for clients. The Senior Engineer will serve as the technical lead for Workforce Management and Payroll integrations, ensuring secure and scalable solutions while collaborating with various teams to enhance system capabilities.
Responsibilities:
• Serve as the domain lead for Workday Time Tracking, Absence Management, and Payroll integrations.
• Act as the primary technical lead for HR/Payroll, third‑party vendors, and implementation partners.
• Define target‑state architecture, integration patterns (Core Connectors, EIB, Studio, Extend), and security models aligned to least‑privilege principles.
• Govern PECI and all outbound payroll integrations (e.g., ADP, CloudPay, Alight, NGA, local in‑country vendors).
• Translate complex pay rules and region‑specific labor requirements into Workday configuration (time codes, accruals, eligibility rules, time calculations).
• Perform gap analyses and author functional/technical specifications for new or enhanced business processes.
• Maintain documentation for system functionality and cross‑functional processes while defining configuration standards, development conventions, and operational playbooks for releases and incident management.
• Lead biannual Workday release impact assessments, regression strategies, and feature adoption planning for Workday Time Tracking, Absence Management, and Payroll integrations.
• Design robust PECI frameworks including effective‑dated logic, retroactivity, error handling, and reconciliation processes.
• Establish data quality rules and exception handling across HR, WFM, and Payroll ecosystems.
• Partner with Data & Analytics to deliver audit‑ready reporting using Workday Report Writer, Calculated Fields, Integrations, and Prism.
• Ensure solution designs comply with FLSA, local labor laws, union CBAs, and global privacy/security standards (GDPR, SOC, SOX as applicable).
• Implement controls for segregation of duties, approvals, retro events, and adjustments.
• Maintain audit documentation, test evidence, and control artifacts.
Qualifications:
Required:
• 5–7+ years of Workday experience with strong expertise in Time Tracking, Absence Management, and multi‑country Payroll PECI design.
• Hands‑on experience with EIB, Core Connectors, Studio, Calculated Fields, and Workday Security.
• Deep knowledge of effective‑dated HR data, retro pay impacts, time valuation, accruals, and eligibility logic.
• Experience with release management, tenant lifecycle governance, and regression testing.
• Strong documentation skills, including solution designs, data mappings, and workflow diagrams.
Preferred:
• Workday Pro or Partner certifications in Time, Absence, or Integrations (nice to have).
• Payroll expertise across US FLSA, Canadian provincial rules, and EU working time directives.
• Experience with Workday Reporting, Calculated Fields, and Report‑as‑a‑Service patterns.
• Background in SOX/internal controls and audit readiness.
Company:
Invesco Ltd. Founded in 1981, the company is headquartered in New York, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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