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Workforce Management Analyst Remote Jobs in Rochester, NY

DataAnnotation

FP&A Manager - AI Trainer

Rochester, NY · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

PuroClean

Social Media Managers 2026

Rochester, NY · On-site +1

$3.9K/mo

Hybrid (Remote/Office) | Global About the Role: Google is looking for a passionate and results ... Analyze campaign performance data to identify insights and refine strategies for continuous ...

Brite

Public Safety Account Manager - Federal

Victor, NY · Remote

$70K - $95K/yr

Analyze agency missions, operational requirements, technology initiatives, and procurement ... Maintain accurate opportunity tracking, forecasting, and account activity within the company CRM ...

micro1 AI

Lawyer (Asset Management)

Rochester, NY · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Strong analytical capabilities and ability to translate legal expertise into actionable feedback ...

Paychex

Revenue Operations Support Analyst

Rochester, NY · On-site +1

$24 - $38/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together ...

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Workforce Management Analyst Remote information

See Rochester, NY salary details

$38K

$96.3K

$170.2K

How much do workforce management analyst remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce management analyst remote in Rochester, NY is $96,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $130,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Rochester, NY? For Workforce Management Analyst Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Rochester, NY look for? The top searched job categories for Workforce Management Analyst Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Workforce Management Analyst Remote jobs? Cities near Rochester, NY with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 47% Full Time, 49% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $96,275 per year, or $46.3 per hour.

Senior SOC Analyst - 2nd Shift Weekends

World Wide Technology

Geneseo, NY • Remote

$62.50 - $64.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Qualifications

  • Minimum of 3–5 years of experience in an operational security program.
  • Bachelor’s in computer science, information security, or equivalent experience/certifications.
  • The ability to balance security principles with business realities as part of a risk-managed program.
  • Hands‑on experience performing responsibilities aligned to incident response, security operations, and security initiatives.
  • Background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence.
  • Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday – Sunday OR Saturday – Wednesday, from 4:00 PM to 1:00 AM CT.
  • Applicants must be authorized to work in the United States without sponsorship. We are unable to provide sponsorship now or in the future for this position.

Success Looks Like

  • Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection logic.
  • Closing detection gaps with ATT&CK aligned analytics and proactive threat hunts.
  • Driving operational improvements by resolving inefficiencies and enabling the SOC to execute with greater speed, consistency, and confidence.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $130,000 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.

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