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Workforce Management Analyst Remote Jobs in La Crosse, WI

UnitedHealth Group

Care Coordinator

La Crosse, WI · Remote

$19 - $25.50/hr

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... We're dedicated to simplifying the logistics of complex workforce health programs with cost ...

UnitedHealth Group

Care Coordinator

La Crosse, WI · Remote

$19 - $25.50/hr

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... We're dedicated to simplifying the logistics of complex workforce health programs with cost ...

CFS

Accountant

Winona, MN · Remote

$60K - $80K/yr

Remote, US Salary: $60,000-$80,000 Why This Opportunity Stands Out * Gain hands-on experience ... Excellent attention to detail, organizational skills, and ability to manage deadlines independently ...

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Workforce Management Analyst Remote information

See La Crosse, WI salary details

$37.8K

$95.8K

$169.3K

How much do workforce management analyst remote jobs pay per year?

As of Sep 11, 2026, the average yearly pay for workforce management analyst remote in La Crosse, WI is $95,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $130,100.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in La Crosse, WI?

For Workforce Management Analyst Remote jobs in La Crosse, WI, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in La Crosse, WI look for?

The top searched job categories for Workforce Management Analyst Remote jobs in La Crosse, WI are:

What cities near La Crosse, WI are hiring for Workforce Management Analyst Remote jobs?

Cities near La Crosse, WI with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in La Crosse, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $95,792 per year, or $46.1 per hour.

Business Process Analyst - Remote

La Crosse, WI • On-site, Remote

UnitedHealth Group
Insurance Services • 10K+ employees
Learn more about UnitedHealth Groupexternal

$29 - $52/hr

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Optum Serve partners with federal agencies to improve health outcomes nationwide through innovative, data-driven healthcare solutions. As part of the Training & Development team, the Business Process Analyst (BPA) plays a key role in improving how training programs are designed, delivered, measured, and continuously enhanced.
This position will partner closely with Training, Operations, and Leadership teams to document processes, analyze performance data, identify improvement opportunities, and provide actionable insights that drive business results. The ideal candidate is analytical, process-oriented, and experienced in translating complex data and workflows into practical solutions.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Analyze, document, and improve end-to-end training and operational processes using Business Process Management (BPM), Lean Six Sigma, and Agile methodologies
  • Conduct root cause analyses to identify process gaps, inefficiencies, and opportunities for improvement
  • Gather business requirements and collaborate with stakeholders to develop effective solutions
  • Analyze operational and performance data to identify trends and measure training effectiveness
  • Develop and maintain dashboards, reports, and metrics for leadership reviews and business performance discussions
  • Support Contact Center operations through process optimization and continuous improvement initiatives
  • Create and maintain SOPs, process maps, workflow documentation, knowledge articles, and related resources
  • Partner cross-functionally with Training, Operations, Quality, and Leadership teams to ensure alignment on business objectives
  • Utilize tools such as ServiceNow and Knowledge Center platforms to support knowledge management and process efficiency
  • Monitor process performance and recommend enhancements that improve learner outcomes, productivity, quality, and customer experience

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years of experience in Business Analysis, Process Improvement, Operations, Training Operations, or a related analyst role
  • Experience documenting business processes, workflows, and process maps
  • Proven experience analyzing data and presenting findings to various audiences
  • Advanced proficiency in Microsoft Office Suite, including:
    • Excel
    • PowerPoint
    • Word
    • Visio
  • Proven solid requirements gathering and stakeholder engagement skills
  • Proven solid organizational skills with the ability to manage multiple priorities and deadlines
  • Proven excellent written and verbal communication skills

Preferred Qualifications:
  • PMP Certification
  • Lean Six Sigma certification or experience
  • Experience supporting Training & Development or Learning Operations functions
  • Contact Center or Call Center operations experience
  • Experience with Power BI, SmartSheet, or similar reporting tools
  • Oracle Learning Cloud or Learning Management System (LMS) reporting experience
  • Instructional Design and/or Training Delivery experience
  • Project leadership experience
  • Knowledge of ServiceNow Knowledge Management or Document Management Systems (DMS)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 - $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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