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Workforce Development Program Manager information

What are some typical challenges a Workforce Development Program Manager faces when aligning program goals with employer needs?

A key challenge for Workforce Development Program Managers is ensuring that training programs stay relevant to changing employer demands. This often requires ongoing communication with local businesses and industry partners to anticipate skill gaps and adapt curricula accordingly. Additionally, balancing the needs of diverse participant populations with employer expectations can be complex, requiring creative problem-solving and strong stakeholder management. Successful managers regularly analyze labor market data and foster strong partnerships to navigate these challenges effectively.

What is the difference between Workforce Development Program Manager vs Workforce Development Coordinator?

AspectWorkforce Development Program ManagerWorkforce Development Coordinator
ResponsibilitiesOversees program planning, strategy, and implementation; manages teams and budgetsAssists with program activities, coordinates events, and supports daily operations
Required CredentialsBachelor's degree; experience in workforce programs; project management skillsBachelor's degree or relevant experience; strong organizational skills
Work EnvironmentOffice setting, often in government or nonprofit sectorsOffice-based, supporting program delivery and community outreach
Employer & Industry UsageCommon in government agencies, nonprofits, and educational institutionsOften found in similar settings, supporting program execution

The main difference is that Workforce Development Program Managers lead and strategize workforce initiatives, while Workforce Development Coordinators support and execute daily activities. Managers handle planning and oversight, whereas coordinators focus on operational tasks.

What are the key skills and qualifications needed to thrive as a Workforce Development Program Manager, and why are they important?

To thrive as a Workforce Development Program Manager, you need expertise in program management, workforce training strategies, and a relevant bachelor's or master's degree in human resources, education, or a related field. Familiarity with learning management systems (LMS), data analytics tools, and certifications like the Certified Workforce Development Professional (CWDP) are commonly required. Strong leadership, communication, and stakeholder engagement skills help you build effective partnerships and motivate diverse teams. These skills ensure that workforce initiatives align with organizational goals, drive positive employment outcomes, and respond to evolving labor market needs.

What does a Workforce Development Program Manager do?

A Workforce Development Program Manager is responsible for designing, implementing, and overseeing programs that help individuals gain the skills needed to secure employment and advance in their careers. They work with employers, educational institutions, and community organizations to identify workforce needs and create training and support initiatives. Their duties often include managing budgets, evaluating program effectiveness, and ensuring compliance with funding requirements. Ultimately, they play a key role in connecting job seekers with employers and improving local or regional workforce outcomes.
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What job categories do people searching Workforce Development Program Manager jobs in California look for? The top searched job categories for Workforce Development Program Manager jobs in California are:
What cities in California are hiring for Workforce Development Program Manager jobs? Cities in California with the most Workforce Development Program Manager job openings:
Workforce Development Program Manager jobs near you

Workforce Development Specialist

Goodwill Industries of Sacramento Valley & Northern Nevada, Inc.

Redding, CA • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Job Type
Full-time
Description
GENERAL SUMMARY
Reporting to the Senior Manager of Workforce Development, the Workforce Development Specialist is responsible for providing employment preparation, job placement, retention support, and skills training for individuals facing barriers to employment. This role acts as a liaison between job seekers and employers to develop and facilitate employment opportunities while ensuring job seekers receive the necessary coaching and resources to succeed. This position continually upholds the Mission, Vision, and Values of the organization.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Conducts intake assessments, collects, and maintains confidential files, and develops individualized, person-centered service plans for job seekers.
  • Provides employment coaching and skill development training, including hard and soft skills needed for workplace success.
  • Matches qualified job seekers with appropriate employers, arranges and schedules interviews, and ensures successful job placement with a target of at least a 75% placement rate.
  • Assists job seekers with applications, resume and cover letter preparation, and interview skills.
  • Facilitates training programs, including workplace etiquette, reasonable accommodations, and integration support for individuals with disabilities and other barriers to employment.
  • Establishes and maintains strong relationships with employers, community organizations, and referring agencies to create employment and training opportunities.
  • Provides on-the-job coaching and mentoring to support job retention and career advancement.
  • Utilizes case management tools and database systems to document progress, case notes, attendance, and service outcomes.
  • Collaborates with finance and program teams to ensure accurate tracking and reporting of job placements, participant progress, and service billing.
  • Engages in community outreach efforts, including attending meetings, delivering presentations, and submitting success stories and media content.
  • Ensures compliance with all applicable local, state, and federal laws, organizational policies, and procedures, CARF standards, and safety and security regulations.
  • Performs other related duties as assigned.

Requirements
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Basic Qualifications of the Role:
  • Associate's degree in business, social services, rehabilitation, special education, or a related field preferred.
  • Minimum of two years of experience in workforce development, vocational rehabilitation, job coaching, or related fields.
  • Access to reliable transportation with the ability to travel to multiple locations in a single day that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences preferred.
  • Strong interpersonal and customer service skills with the ability to work with diverse populations, including individuals with disabilities and other employment barriers.
  • Excellent written and verbal communication skills, including networking and presentation abilities.
  • Demonstrated proficiency in Microsoft Office Suite and database management systems.
  • Ability to maintain an elevated level of confidentiality and professional integrity.
  • Strong problem-solving, time-management, and organizational skills.
  • Must be flexible and adaptable, able to prioritize tasks effectively.
  • Must provide proof of identification and eligibility to work in the United States.
  • Must pass a drug screening and maintain compliance with the organization's drug and alcohol policy.
  • Must pass a background screening and maintain compliance with the organization's associated polices.
  • Must not have record or disclosure of criminal conviction that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
  • Must not present a direct threat of safety and health to self, others or property.
  • Must be able to perform essential functions of this job description with or without reasonable accommodation.

POSITIONS SUPERVISED:
  • None

POSITION INFORMATION:
This is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan, Paid Holidays, Vacation, and Sick Leave. This position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc.
WORK CONDITIONS/HAZARDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, stand, walk, sit, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The work environment is usually hectic/fast paced with frequent short deadlines and instances of unusual situations. Travel to various company locations may be required.
This job description does not cover all the activities, duties or responsibilities required of this role. Omission of specific statements of duties does not exclude them from the position if the work is similar or related to the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice to accommodate the organization's needs. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Salary Description
$19.00 to $20.00 / hour

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