Workforce Development Manager Jobs in Spokane, WA

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. 

NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. 

Your Career Pathway with NEW Health 

We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: 

Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager  

Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager  

Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist 

 Benefits with You and Your Family in Mind 

• Up to three weeks of paid time off your first year plus nine paid holidays 
• Free Life Flight membership for your family 
• No-cost medical, dental, and vision insurance for employees 
• Health Savings Account and Flexible Spending Account options 
• 401(k) plan with matching contribution 

• Continuing education, license, and tuition reimbursement opportunities 

• The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria.

Purpose of the Job:

Improve the overall health of the communities we serve by expanding the availability of health care by assisting the Pharmacist in providing prescriptions to patients as follows.

Essential Duties and Responsibilities:

• Reconstitutes pharmaceutical drugs, fills bottles with prescribed medication, and completes labels for bottles.
• Files prescriptions and retrieves pharmacy records as required.
• Files completed prescriptions alphabetically on shelf for patient pick-up in the pharmacy. Sells prescriptions when requested to do so by Pharmacist where no counseling is deemed necessary.
• Accepts phone calls to/from pharmacy regarding prescription refills by number, pricing information, provider refill requests, business hours, availability of goods and services, etc.
• Places, receives, unpacks, and stores incoming supplies and drug orders.
• Collects payments from patients and other related front counter tasks.
• Processes prescriptions dispensed to patient, computes charges, and enters data in computer utilizing pharmacy and health center software systems.
• Requests refills on behalf of patient to appropriate provider.
• Cleans equipment and sterilizes glassware according to prescribed methods.
• Counts and pours from stock bottles for individual prescriptions under the direct supervision of a licensed pharmacist and the accuracy of the prescription contents is checked by licensed pharmacist.
• Transcribes orders and the accuracy is checked by licensed pharmacists.
• Preforms tasks under pharmacist’s supervisor, such as obtaining prepackaged labeled medications for prescriptions, obtains stock bottles for prescription filling.
• Performs other duties as needed.
• Travel may be required.

Qualifications:

Education/Experience: Pharmacy Technician Board (PTCB or NHA) certification required. Washington locations must have active Pharmacy Technician Certification license with WA Department of Health at time of hire. Idaho locations must have active Certified Pharmacy Technician Registration license with ID State Board of Pharmacy at time of hire. Experience as a pharmacy technician preferred. Experience with third party billing required. Experience with electronic health records required.

Skills: Excellent customer service, oral and written communications skills required. Compassion for patients required. Must be able to work well in team environment. Ability to multi-task in fast-paced work environment, with ability to anticipate future needs. Computer skills required. Medical terminology and accurate spelling ability required.

Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.