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Workforce Development Manager Jobs in Alberta (NOW HIRING)

BAAC

Field Construction Manager

Calgary, AB · On-site

Workforce Development * Mentor and develop Superintendents, Forepersons, Operators, and ... Resource & Equipment Management * Plan labour and equipment requirements through rolling look-ahead ...

Payworks Inc.

Technical Lead, Development

Calgary, AB · On-site

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada ... In this role, you will lead, mentor, and engage a development team while actively contributing to ...

Wood Plc

Project Development Engineer

Edmonton, AB · On-site

Excellent collaboration, stakeholder management, and communication skills are key for site, global ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

Co op

Talent Development Specialist

Medicine Hat, AB · On-site

... workforce that communicates effectively, stays customer focused, and lives our core values driving ... Collaborate with Team leaders and FCL to manage training budgets, education assistance programs ...

Aerotek

Sales Development Representative

Calgary, AB · On-site

CA$150/hr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Collaborate with Account Managers and Directors to support territory planning and workforce ...

Hatch

Principal Commissioning

Calgary, AB · On-site +1

Leadership & Workforce Development * Mentor and coach emerging commissioning managers, fostering a culture of safety, professional growth and excellence. * * Share best practices and lessons learned ...

Hatch

Principal Commissioning

Calgary, AB · On-site +1

Leadership & Workforce Development * Mentor and coach emerging commissioning managers, fostering a culture of safety, professional growth and excellence. * * Share best practices and lessons learned ...

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Showing results 21-40

All JobsWorkforce Development JobsWorkforce Development Manager JobsWorkforce Development Manager Jobs in Alberta

Workforce Development Manager information

See Alberta salary details

$41K

$66.3K

$107K

How much do workforce development manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for workforce development manager in Alberta is $66,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a workforce development manager do?

A workforce development manager oversees programs that improve employee skills and align workforce capabilities with organizational goals. They analyze labor market trends, coordinate training initiatives, and collaborate with community partners to address skill gaps, often using data and industry certifications to measure success.

How does a workforce development manager typically collaborate with local businesses and training institutions to align workforce initiatives?

A Workforce Development Manager regularly engages with local employers, industry groups, and educational institutions to understand current labor market needs and develop targeted training programs. This collaboration often involves organizing roundtable discussions, conducting needs assessments, and forming partnerships to create internships or apprenticeships. By maintaining open communication channels and building strong relationships, the manager ensures that workforce initiatives are responsive to both employer demands and job seeker skill development, ultimately bridging the gap between training and employment opportunities.

What are the key skills and qualifications needed to thrive as a workforce development manager?

To thrive as a Workforce Development Manager, you need expertise in program management, workforce planning, and labor market analysis, typically supported by a degree in human resources, business, or a related field. Familiarity with workforce analytics platforms, learning management systems (LMS), and industry certifications like SHRM-CP or CPLP is often expected. Exceptional communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These skills are essential for designing effective workforce initiatives, aligning talent strategies with organizational goals, and fostering strong partnerships within the community.

What is the difference between Workforce Development Manager vs Career Counselor?

AspectWorkforce Development ManagerCareer Counselor
Required CredentialsBachelor's degree in human resources, social sciences, or related field; often certifications in workforce developmentBachelor's degree in counseling, psychology, or related field; certifications in career counseling
Work EnvironmentGovernment agencies, non-profits, educational institutions, corporate training programsEducational institutions, career centers, private practice, non-profits
Employer & Industry UsageUsed by organizations focusing on workforce training, employment services, and economic developmentCommonly employed by schools, colleges, and private career counseling services

While both roles focus on employment and career development, a Workforce Development Manager oversees programs that improve workforce skills at an organizational or community level, whereas a Career Counselor provides personalized guidance to individuals seeking career advice. The roles often overlap in credentials and work environments but differ in scope and target audience.

What are the most commonly searched types of Workforce Development jobs in Alberta? The most popular types of Workforce Development jobs in Alberta are:
What are popular job titles related to Workforce Development Manager jobs in Alberta? For Workforce Development Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Workforce Development Manager jobs in Alberta look for? The top searched job categories for Workforce Development Manager jobs in Alberta are:
What cities in Alberta are hiring for Workforce Development Manager jobs? Cities in Alberta with the most Workforce Development Manager job openings:
Workforce Development Manager jobs near you

Senior Workforce Management Analyst

Wawanesa Insurance

Calgary, AB • Hybrid

CA$85K - CA$115K/yr

Full-time, Part-time

Retirement, PTO

Posted 25 days ago

Job description

Job ID: 10186 


Employment Type: New Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York), ON. 

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $115,000.  Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Working under minimal supervision, the Senior Workforce Management Analyst plays a key role in enabling Wawanesa to meet its operational objectives through accurate workforce forecasting, planning, and performance analysis. This role serves as a senior planner within the Workforce Management team, applying statistical methods and structured planning approaches to develop forecasts, capacity plans, and datadriven recommendations across various operations. 

The Senior Analyst collaborates closely with leaders at all levels-from supervisors to vice presidents-to ensure workforce plans align with operational needs and strategic priorities. This role also contributes to enterprise workforce optimization by providing insights that improve resource utilization, service performance, and operational efficiency. Through clear communication and strong analytical support, the Senior Workforce Management Analyst helps inform decisionmaking and advance a performancebased, datadriven culture at Wawanesa. 

Job Responsibilities 
  • Design, maintain, and continuously improve Workforce Management planning processes to deliver accurate forecasts for contact center and backoffice operations across various operations. 
  • Lead the development, maintenance, and refinement of FTE forecasts by analyzing business drivers, seasonality, and operational trends as required. 
  • Conduct scenario planning and impact analysis to support operational and strategic decisionmaking. 
  • Monitor performance against workforce plans and provide insights and recommendations to improve accuracy, outcomes, and resource utilization. 
  • Apply service level, occupancy, productivity, and shrinkage metrics in forecasting, reporting, and workforce optimization analysis across contact center and backoffice environments. 
  • Lead workforce optimization analyses by evaluating staffing patterns, workload distribution, productivity, and service performance to identify opportunities that improve efficiency and service delivery. 
  • Develop, maintain, and present workforce dashboards, KPI reporting, forecasttoactuals, and performance summaries, translating complex data into clear, actionable insights. 
  • Partner with operational leaders and crossfunctional teams to incorporate business requirements and drivers into workforce plans and forecasts. 
  • Coach and support peers and stakeholders on forecasting methodologies, reporting practices, and interpretation of workforce insights. 
  • Lead annual FTE budgeting activities and conduct scenario and impact analyses. 
  • Maintain current knowledge of Workforce Management methodologies, practices, and industry trends. 
  • Perform other duties as required. 
Qualifications
  • Undergraduate degree in Statistics, Mathematics, Finance, Data Science, or a related discipline; equivalent experience considered. 
  • 3-5 years of experience in Workforce Management, workforce analytics, or operational planning within insurance, financial services, or a service-driven environment in both contact center and back-office environments. 
  • Strong expertise in forecasting, capacity planning, scenario analysis, and application of Workforce Management metrics across contact center and back-office functions. 
  • Advanced proficiency in Excel, Power Query, SQL, and Power BI; experience using Workforce Management platforms such as Genesys Cloud. 
  • Experience applying advanced analytical techniques (e.g., Python, R, statistical or scenario-based modeling); exposure to advanced simulation techniques is an asset. 
  • Strong analytical, problemsolving, and criticalthinking skills, with the ability to interpret complex information and connect workforce insights to broader business objectives and operational implications. 
  • Effective communication and influencing skills, able to work independently and collaboratively in a fastpaced environment, manage multiple priorities, and remain committed to continuous learning and best practices. 
  • Ability to leverage AI and emerging technologies to support analysis, forecasting, and optimization is required. 


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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