Workforce Development Administrator Jobs (NOW HIRING)

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This Instructor position plays an important role in advancing our mission and supporting the communities we serve.

Job Summary

Responsible for leading workshops, career tracks, and certifications tracks to enrolled job seekers within the El Barrio program. Additionally, provides staff orientation and continued professional development. Performs various administrative duties aligned with the role.Responsible for staying abreast of industry changes and effectively incorporate into the delivery ofthe curriculum. Influences team processes through collaboration towards process improvement.

Job Qualifications 

• High School Diploma or equivalent with 2 years of experience in workforce required.
• Bachelor’s degree in Education, Adult Learning & Development, or related field preferred.
• Minimum 2 years relevant exposure to or experience with instruction and delivery of adult learners.
• Must have demonstrated experience working with electronic platforms (i.e., Microsoft software, internet, databases,and virtuallearning platforms).
• Requires travel to other facilities and meetings.
• Must have a valid Driver's License and able to safely operate a company vehicle
• Flexible schedule to work outside of normal business hours for program and job seeker needs and to attend trainings and meetings.
• Bilingual in oral and written English, Spanish a plus

Healthcare and Peer Track

• Minimum 1 year experience working in a pharmacy preferred.
• Gain Pharmacy Trainee license in 6 months
• Minimum 1 year with direct patient interaction in a medical or behavioral health setting
• Epic experience a plus

Job Duties & Responsibilities

• Through the use of developed instructional curriculum, usesEl Barrio’s workforce competency standards in the creation of lesson plans and supplemental materials.
• Encourage professional growth andfacilitateorganized, individual and/or group learning opportunities forteam members.With guidance from manager, participates in goal and plan setting and evaluation for team members continued development. Awareness of self-development needs and continued professional development.
• Perform variety of tasks in multiple applications to ensure proper scheduling, enrollments, and building Instructor led Trainings for delivery of assigned training program.
• Ensures accurate attendance and progress notes are reported and updated after each session completed in appropriate database. Works with the CRM Administrator with any performance and program outcomes of job seekers.
• Actively working towards accomplishing and meeting program goalsas outlined within contracts,while keeping the job seeker at the front of mind. Outcomes may include but not limited to,training completionand certificationobtainment, andengagement levels.
• Stays abreast of all industry trainings to remain a subject expert by Identify curricular resources and engaging training materials, facilitator guides and related supporting tools that could aid in the update or creation of new instructional materials.
• Coordinate Career Coach’sand external partnersscheduleswith leading and assisting in workshop delivery. Develop a monthly schedule to ensure the Coach is aware of the time and schedule in advance. Responsible forinstructingandsupporting Coaches withmaterialsforall workshops, in advance. Ensures adequate or alternative coverage for all scheduled sessions.

About The Centers  

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.  

Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today’s workplace. 

Wellbeing and Benefits  

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.  

• Choice of medical and dental plans 
• Health Savings Account 
• Flexible Spending Account for Health and Dependent Care 
• Vision 
• Support for continuing education and credential renewal 
• Life Insurance 
• Retirement Savings (401k) with a company contribution 
• Mental Health Support  
• Employee Assistance Program 
• Calm Subscription 
• Short and Longterm Disability