Workday Support Analyst Jobs in Texas (NOW HIRING)

Job Profile Summary: This position is responsible for managing job classification and compensation, maintaining data and business processes within the Workday (the Human Capital Management Software) platform including employee data, position changes, learning campaigns, reporting, and the performance evaluation system. This position will negotiate priorities and long-term plans with stakeholders, and technical team, for updates/changes within Workday (supporting Core HCM, Recruiting, Benefits, Payroll and Compensation).

Job Description:

(1) Workday Analyst - 65%

Core Responsibilities:

• Participate in HR technology initiatives by assisting with business requirement gathering, business process review, project management, testing, training, documentation development and communication which will be used for business process configuration. Monitor functional processes, identify issues and triage solutions. Review Workday releases for impacts and execute test scenarios. Provide system support for HR processes like Open Enrollment, Performance Management, updating Academic Appointments, etc. Provide troubleshooting by phone and in person and ensure all issues reach resolution in a timely manner with ongoing communication. Troubleshoot issues, identify root causes, design/prototype solutions. Manage change requests, production control tickets and cases with ITS, consultants and Workday.

• System Administration. Configure and test data loads via Enterprise Interface Builder (EIB). Perform impact analysis on proposed system changes. Document processes, procedures and build knowledge management artifacts.

• Reporting & Analytics. Develop operational reports using Report Writer and Report Designer. Build calculated fields, summarizations and analytic indicators. Run scheduled reports and support ad-hoc data requests. Identify opportunities for embedded reporting/analytics.

• Other Key Duties. Maintain presence in Workday Community and User Groups. Support development of HR Feature Adoption roadmaps. Ensure data integrity, accuracy and audit business process efficiency.

(2) HCM. Manage and maintain the Human Capital Management Software (HCM). Ensure that employee data is accurate and updated in a timely manner. Develop, modify and generate reports for the HR department using HCM. Develop expertise in HR systems, processes and data. Serve as HR subject matter expert for technology or process changes involving the HCM software. Recommend and implement technology and its utilization to improve efficiency. - 20%

(3) Compensation. Analyze and modify compensation policies to establish competitive programs, ensure compliance with legal requirements and consistency with the college mission, and maintain equitable treatment of employees. Oversee the evaluation, classification and rating of occupations and jobs. Determine worker classification per FLSA guidelines. Maintain the job classification system and grade schedule for the college. Prepare and submit annual compensation surveys and interpret results (IPEDS, CUPA, etc.). Monitor and provide reporting on compensation plans. Assist supervisors in writing accurate, up-to-date job descriptions without bias that encourages underrepresented individuals to apply. Conduct job audits. Provide salary/wage recommendations, as requested. - 10%

(4) Provide general human resources assistance to employees. Work with payroll staff to identify and troubleshoot short-term payroll-processing issues and strategize longer-term environmental (legal, financial, systemic, etc.) payroll issues. Provide backup to the Senior Employment Specialist and the Senior Benefits and Safety Specialist. - 5%

(5) Perform additional duties as assigned and attend college required training. Regular attendance is required. Work in a manner that is aware of personal safety and the safety of others and observes safety, health and sanitation codes, regulations, or practices required by the College or governmental authority.

Supervision Exercised Over:

• None

Required Minimum Qualifications:

Education

• Bachelor’s Degree in Human Resources, Business Administration, Computer Science, Information Technology, or related field.
• PHR or SHRM-CP certification is preferred

Experience and Credentials

• Two years related administrative systems experience in a business analysis capacity.
• Three years of experience configuring Workday HCM, including experience with Core HCM, Compensation, Benefits, Recruiting, and Payroll.
• Two years of human resources experience is preferred.

Knowledge, Skills, and Abilities

• Dedicated to working in a mission-driven environment, with a profound respect for and commitment to preserving the rich traditions of Catholicism, Norbertine values, and the liberal arts.
• Knowledge of applicable regulations and legislation regarding employment as it relates to this position.
• Ability to effectively utilize computer hardware and software and learn updates.
• Proficiency in Microsoft Office Suite, especially Excel.
• Demonstrated ability to handle personal information with strict confidentiality and discretion.
• Ability to work in a fast-paced environment.
• Ability to interact professionally with coworkers and customers, particularly in conflict situations.
• Ability to multitask, meet specific deadlines, and prioritize tasks and assignments.
• Strong analytical and problem-solving abilities.
• Knowledge of computer programs (Microsoft Office, Google Apps, Workday) and ability to learn upgrades and new programs as needed.
• Ability to exercise good judgment and decisions in an expeditious manner.

The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

Working Conditions

The regular hours for the position are 8:00 a.m. to 4:30 p.m., Monday through Friday. Demands of the position may necessitate working additional hours and days from time to time.