ZipRecruiter

Log In

2

Work From Home Online Inbound Call Center Jobs in Springfield, MA

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

previous pagenext page

Showing results 21-40

All JobsOnline Inbound Call Center JobsWork From Home Online Inbound Call Center JobsWork From Home Online Inbound Call Center Jobs in Springfield, MA

Work From Home Online Inbound Call Center information

See Springfield, MA salary details

$12

$17

$22

How much do work from home online inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home online inbound call center in Springfield, MA is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Online Inbound Call Center vs Work From Home Customer Service Representative?

FeatureWork From Home Online Inbound Call CenterWork From Home Customer Service Representative
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentHome office, call center softwareHome office, customer management systems
Industry UsageTelecommunications, retail, tech companiesRetail, healthcare, finance
Job FocusHandling inbound calls, providing product/service infoAssisting customers, resolving issues

Both roles involve working from home and require strong communication skills. The main difference is that Work From Home Online Inbound Call Center positions typically focus on handling inbound calls for specific companies, often within call centers, while Work From Home Customer Service Representatives may handle a broader range of customer inquiries across various industries. Understanding these distinctions can help you choose the role that best fits your skills and career goals.

What are popular job titles related to Work From Home Online Inbound Call Center jobs in Springfield, MA? For Work From Home Online Inbound Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Work From Home Online Inbound Call Center jobs in Springfield, MA look for? The top searched job categories for Work From Home Online Inbound Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Work From Home Online Inbound Call Center jobs? Cities near Springfield, MA with the most Work From Home Online Inbound Call Center job openings:
Work From Home Online Inbound Call Center jobs near you

Customer Enrollment Representative (Work From Home)

McQuade Organization

Springfield, MA • Remote

$16 - $21.75/hr

Full-time

Re-posted 9 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply