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Fedex Work From Home Call Center Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Springfield, MA

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Hartford, CT · Remote

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsFedex Call Center JobsFedex Work From Home Call Center JobsFedex Work From Home Call Center Jobs in Springfield, MA

Fedex Work From Home Call Center information

See Springfield, MA salary details

$10

$17

$24

How much do fedex work from home call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for fedex work from home call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a FedEx Work From Home Call Center agent?

A FedEx Work From Home Call Center job involves assisting customers with their inquiries, issues, or service requests over the phone or via online channels, all from a remote location. Employees in these roles typically handle tasks such as tracking packages, processing claims, answering billing questions, and providing shipment information. The position requires good communication skills, a reliable internet connection, and the ability to work independently. Training and support are provided virtually by FedEx to help employees succeed in their roles.

What are the key skills and qualifications needed to thrive as a FedEx Work From Home Call Center agent?

To thrive as a FedEx Work From Home Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and remote collaboration tools is typically required. Excellent listening, patience, and time-management skills help agents provide exceptional customer service and resolve issues efficiently. These competencies ensure customer satisfaction and operational efficiency in a remote support environment.

What are some common challenges faced by FedEx Work From Home Call Center agents, and how can they be addressed?

FedEx Work From Home Call Center agents often face challenges such as managing high call volumes, navigating multiple digital systems simultaneously, and maintaining clear communication without in-person support. Staying organized, utilizing company-provided training resources, and reaching out to supervisors or team leads via virtual channels can help address these challenges. Additionally, establishing a dedicated, distraction-free workspace at home can significantly improve focus and productivity, making it easier to handle the fast-paced, customer-focused environment.

What is the difference between Fedex Work From Home Call Center vs UPS Work From Home Customer Service Representative?

AspectFedex Work From Home Call CenterUPS Work From Home Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based call centerRemote, home-based customer service
Employer & IndustryFedex, logistics and shippingUPS, logistics and shipping
Common Search IntentComparison of remote customer service roles in shippingComparison of similar remote roles in logistics

Both Fedex Work From Home Call Center and UPS Work From Home Customer Service Representative roles involve remote customer support within the logistics industry. They require similar credentials, such as a high school diploma and customer service skills, and offer home-based work environments. The main difference lies in the employer and specific company procedures, but both roles serve to assist customers with shipping and delivery inquiries remotely.

What are popular job titles related to Fedex Work From Home Call Center jobs in Springfield, MA?

For Fedex Work From Home Call Center jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Fedex Work From Home Call Center jobs in Springfield, MA look for?

The top searched job categories for Fedex Work From Home Call Center jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Fedex Work From Home Call Center jobs?

Cities near Springfield, MA with the most Fedex Work From Home Call Center job openings:

Fedex Work From Home Call Center jobs near you
Infographic showing various Fedex Work From Home Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

WORK FROM HOME

The Jernigan Agency

Springfield, MA

$300 - $500/wk

Full-time

Re-posted 10 days ago

Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

Apply