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Remote Evening Call Center Jobs in Springfield, MA

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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All JobsRemote Evening Call Center JobsRemote Evening Call Center Jobs in Springfield, MA

Remote Evening Call Center information

See Springfield, MA salary details

$10

$17

$24

How much do remote evening call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote evening call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What remote jobs can I do in the evening?

Remote evening call center jobs are common options for those seeking flexible schedules, often involving customer service, technical support, or sales roles. These positions typically require good communication skills, a quiet environment, and sometimes specific software or headset equipment. Many companies offer part-time or full-time evening shifts to accommodate different schedules.

What are some common challenges faced by remote evening call center agents, and how can they be managed effectively?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

How to make 2000 a week working from home?

A remote evening call center agent can potentially earn $2,000 weekly by working full-time hours, often 40 or more hours, and earning competitive hourly rates or bonuses. Increasing income may involve handling high call volumes, improving communication skills, and gaining experience with sales or specialized customer service tools. Consistent scheduling and performance can also lead to higher pay or incentives.

How to make $1000 a week remote?

A remote evening call center job can help you earn close to $1000 weekly by working full-time hours, typically 40 hours, and earning an hourly wage of around $25. Increasing your hours, gaining specialized skills, or working for higher-paying companies can boost your income; proficiency in communication and customer service tools is also beneficial.

What are the key skills and qualifications needed to thrive as a Remote Evening Call Center Representative, and why are they important?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are remote evening call center jobs?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

Will Amazon really pay you to work from home?

Amazon offers remote work opportunities, including roles like remote evening call center positions, which typically pay an hourly wage. Employees are paid for their scheduled hours, and payment is processed through standard payroll systems, provided they meet performance and schedule requirements.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What are popular job titles related to Remote Evening Call Center jobs in Springfield, MA? For Remote Evening Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Evening Call Center jobs in Springfield, MA look for? The top searched job categories for Remote Evening Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Evening Call Center jobs? Cities near Springfield, MA with the most Remote Evening Call Center job openings:
Remote Evening Call Center jobs near you
Benefit Service Center Associate

Benefit Service Center Associate

Employee Family Protection

Glastonbury, CT • On-site, Remote

$15.75 - $21/hr

Other

Medical, Life

Posted 18 days ago

Job description

Description

 About Employee Family Protection:
At Employee Family Protection (EFP), we're dedicated to supporting employees and their families through comprehensive benefit solutions and compassionate service. Our Benefit Service Center team plays a vital role in helping employees understand their benefit options and resolving coverage questions quickly and effectively.


We're looking for a Benefit Service Center Associate who is customer-focused, detail-oriented, and thrives in a call center environment. If you have a background in insurance or worksite benefits and enjoy helping others - let's talk.


What You'll Do:

  • Answer inbound calls and make outbound calls to employees regarding their benefit questions
     
  • Investigate and respond to employee inquiries about coverage, claims, and plan options
     
  • Create, manage, and track service tickets in our internal systems
     
  • Communicate with insurance carriers to resolve employee concerns
     
  • Provide professional, courteous service to clients, staff, brokers, and carriers
     
  • Maintain employee confidentiality and adhere to data privacy and security standards
     
  • Support additional administrative or service-related duties as needed

Why Work with Us:

  • Work in a mission-driven, people-first company
     
  • Join a collaborative and supportive team environment
     
  • Opportunity to help individuals navigate meaningful life decisions
     
  • Remote flexibility and potential for career growth

Requirements

What You'll Bring:

  • Associate's degree or equivalent combination of education and experience
     
  • Health and Life Insurance License is required
     
  • Experience in a call center and/or worksite benefits is required
     
  • Strong written and verbal communication skills, including active listening
     
  • Proficiency in Microsoft Office (Word, Excel, Outlook), web browsers, databases, and phone systems
     
  • Professional, reliable, and detail-oriented with the ability to multitask in a fast-paced environment
     
  • Bilingual skills are a plus

 If you're passionate about making a difference in the employee benefits space, we encourage you to apply today and help us continue protecting what matters most. 

Apply