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Work From Home Microsoft Retail Technical Advisor Jobs

Ensono

Mainframe Technical Advisor

$118K - $119K/yr

As a Technical Advisor you will be the Mainframe point of contact and lead technical resource for ... Proficient in Microsoft suite (Excel, Word, Powerpoint) to a level of creating documents which can ...

Veolia Environnement SA

Technical Advisor

New Orleans, LA · On-site +1

$110K - $110K/yr

The Technical Advisor - Water/Wastewater plays a critical role in the Municipal Water Contract ... Work transversally with Business Development and Operations to ensure offers are comprehensive ...

Loxo

Technical Advisor

Austin, TX · Remote

$115K - $115K/yr

As a technical advisor, you will own the lifecycle of an issue from discovery to resolution, ensuring that our users feel heard and our platform remains flawless. If you are a curious investigator ...

Amwell

Technical Advisor

$118K - $119K/yr

... Technical Advisor to the Chief Product and Technology Officer (CPTO). The ideal candidate will ... This person will work closely with the CPTO and other senior leaders to drive technology ...

Amwell

Technical Advisor

$154K - $200K/yr

... Technical Advisor to the Chief Product and Technology Officer (CPTO). The ideal candidate ... This person will work closely with the CPTO and other senior leaders to drive technology ...

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Work From Home Microsoft Retail Technical Advisor information

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$138K

How much do work from home microsoft retail technical advisor jobs pay per year?

As of Aug 20, 2026, the average yearly pay for work from home microsoft retail technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Work From Home Microsoft Retail Technical Advisor?

A Work From Home Microsoft Retail Technical Advisor is a customer support professional who assists Microsoft customers with technical issues related to Microsoft products and services, such as Windows, Office, and Surface devices. They work remotely, providing troubleshooting guidance, product information, and problem resolution via phone, chat, or email. The role typically requires strong communication skills, technical proficiency, and the ability to deliver excellent customer service from a home office environment.

What are the key skills and qualifications needed to thrive as a Work From Home Microsoft Retail Technical Advisor?

To thrive as a Work From Home Microsoft Retail Technical Advisor, you need strong technical troubleshooting skills, in-depth knowledge of Microsoft products, and at least a high school diploma or equivalent. Familiarity with remote support platforms, CRM systems, and certifications such as Microsoft Certified: Modern Desktop Administrator Associate are typically valuable. Outstanding communication, patience, and problem-solving abilities help you deliver excellent customer service and build rapport remotely. These skills ensure effective resolution of technical issues and high customer satisfaction in a virtual support environment.

What are some common challenges faced by Work From Home Microsoft Retail Technical Advisors, and how can they be addressed?

One common challenge for Work From Home Microsoft Retail Technical Advisors is maintaining clear and effective communication with both customers and remote team members. It can also be difficult to troubleshoot technical issues without hands-on access to devices. To address these challenges, advisors often rely on robust virtual collaboration tools, detailed troubleshooting scripts, and regular team check-ins. Developing strong problem-solving skills and staying organized with digital resources can help ensure successful customer interactions and seamless teamwork.

What is the difference between Work From Home Microsoft Retail Technical Advisor vs Work From Home Microsoft Customer Support Specialist?

AspectWork From Home Microsoft Retail Technical AdvisorWork From Home Microsoft Customer Support Specialist
Required CredentialsTechnical certifications, familiarity with Microsoft productsCustomer service skills, basic technical knowledge
Work EnvironmentRemote, customer-facing support for retail clientsRemote, general customer support for Microsoft products
Employer & Industry UsageMicrosoft retail stores, online support channelsMicrosoft support centers, online support channels
Common Search & ComparisonOften compared for technical support roles in retailRelated support roles but less technical focus

Both roles involve remote support within the Microsoft ecosystem, but the Retail Technical Advisor focuses more on technical troubleshooting for retail customers, requiring specific certifications. The Customer Support Specialist handles broader customer inquiries with less technical specialization.

Can you work remotely for Microsoft as a Work From Home Microsoft Retail Technical Advisor?

The Work From Home Microsoft Retail Technical Advisor role typically involves remote work, allowing employees to assist customers and troubleshoot issues from home. Candidates usually need strong technical skills, familiarity with Microsoft products, and reliable internet access. However, specific remote work policies may vary by location and employer requirements.

Does Microsoft offer work from home jobs?

Microsoft offers various work from home jobs, including roles like a Retail Technical Advisor, which often involve remote customer support and technical assistance. These positions typically require familiarity with Microsoft products, strong communication skills, and may involve flexible schedules. Remote work opportunities depend on the specific role and company policies.
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Work From Home Microsoft Retail Technical Advisor jobs near you
Infographic showing various Work From Home Microsoft Retail Technical Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Work From Home

Globe Life American Income Division

Indianapolis, IN • On-site, Remote

Full-time

Posted 11 days ago

Job description

Remote Member Support Advisor
100% Remote | Flexible Schedule | Leadership Development Opportunity
Build a Career Centered on Service, Growth, and Opportunity
Are you looking for a career that offers flexibility, professional development, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented professionals to join our growing remote team as Remote Member Support Advisors. In this role, you'll help individuals understand their benefit options while developing valuable communication, client service, and leadership skills in a supportive, mentorship-driven environment.
Whether you're launching a new career or looking for your next opportunity, you'll receive the training, coaching, and resources needed to succeed-while working from the comfort of your home.
Why Join AO?
🏡 100% Remote Work
Enjoy the flexibility of working from home while collaborating with a supportive virtual team.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle while maintaining a healthy work-life balance.
📚 Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders through structured training and leadership development programs designed to help you advance.
What We Offer
  • Weekly Pay + Performance Bonuses - Competitive weekly compensation with opportunities for additional incentives.
  • Performance-Based Career Advancement - Grow into leadership opportunities based on your results and development.
  • Medical Reimbursement Program - Eligible representatives may participate after meeting program requirements.
  • Union-Backed Support & Representation - Enjoy the stability and professional support of a union-supported environment.
  • Leadership Conferences & Professional Development - Continue growing through ongoing education, coaching, and virtual training.
  • Incentive Travel - Top-performing team members may qualify for all-expenses-paid incentive trips and recognition events.
What You'll Do
  • Provide exceptional service and support to prospective and existing clients
  • Conduct virtual appointments using Zoom and other communication platforms
  • Answer questions and educate clients on available benefit options
  • Guide clients through the enrollment process with professionalism and care
  • Maintain accurate records and follow-up communications
  • Participate in ongoing training, mentorship, and professional development
  • Build lasting client relationships through trust, communication, and exceptional service
What We're Looking For
Successful candidates typically demonstrate:
  • A genuine commitment to delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with a desire to learn, mentor, and grow
  • Positive attitude and strong work ethic
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Coachability and a commitment to continuous improvement

Customer service, hospitality, retail, healthcare, education, financial services, and leadership experience are all valuable-but not required. We provide comprehensive training for motivated individuals ready to build a long-term career.
Why Build Your Career with AO?
At AO, we believe great leaders begin by serving others. Many of our top-performing leaders started in entry-level client service roles and advanced through mentorship, continuous learning, and consistent performance.
If you're looking for a remote opportunity where your growth is supported, your contributions are valued, and your career has room to flourish, we'd love to hear from you.Take the Next Step
If you're ready to build a meaningful career with flexibility, mentorship, and long-term advancement opportunities, apply today to become a Remote Member Support Advisor.Work remotely. Serve with purpose. Grow into leadership.

Apply