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Work From Home Crisis Counselor Jobs in Riverside, CA

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Work From Home Crisis Counselor information

See Riverside, CA salary details

$14

$24

$34

How much do work from home crisis counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home crisis counselor in Riverside, CA is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $28.32 per hour, depending on experience, location, and employer.

What does a work from home crisis counselor do?

A Work From Home Crisis Counselor provides immediate support and guidance to individuals experiencing emotional distress, mental health crises, or traumatic events, all from a remote location. They communicate with clients via phone, chat, or video calls, assess the urgency of situations, and offer coping strategies or refer clients to additional resources. Their main goal is to ensure the safety and well-being of individuals in crisis, offering a compassionate and nonjudgmental listening ear. Working from home allows counselors to reach a wider range of people in need while maintaining confidentiality and professional standards.

What are the key skills and qualifications needed to thrive as a work from home crisis counselor?

To thrive as a Work From Home Crisis Counselor, you need a background in psychology, counseling, or social work, often supported by a relevant degree and, in some cases, professional licensure. Familiarity with telehealth platforms, crisis intervention protocols, and secure communication systems is typically required. Exceptional active listening, emotional resilience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure effective support for clients in crisis, maintaining safety and confidentiality in a remote environment.

What are some unique challenges faced by work from home crisis counselors, and how can they effectively manage them?

Work-from-home crisis counselors often encounter challenges such as maintaining emotional boundaries in a home setting, ensuring privacy for sensitive conversations, and coping with the lack of immediate in-person peer support. To manage these challenges, it's important to create a dedicated and confidential workspace, establish clear boundaries between work and personal time, and regularly connect with colleagues or supervisors for debriefing and emotional support. Many organizations also provide virtual team meetings and wellness resources to help counselors stay connected and resilient.

What is the difference between Work From Home Crisis Counselor vs Mental Health Support Specialist?

AspectWork From Home Crisis CounselorMental Health Support Specialist
Required CredentialsCertification in crisis intervention, counseling license often preferredRelevant mental health certifications or degrees, such as psychology or social work
Work EnvironmentRemote, home-based, often via phone or online chatRemote or in-person settings, depending on employer
Employer & Industry UsageNonprofits, mental health organizations, crisis hotlinesHospitals, clinics, community health programs

While both roles involve supporting individuals with mental health concerns, Work From Home Crisis Counselors focus specifically on crisis intervention and immediate emotional support remotely. Mental Health Support Specialists may provide ongoing mental health assistance, education, and case management, often in various settings. The key difference lies in the scope of support and the work environment, with crisis counselors primarily handling urgent situations remotely.

What job categories do people searching Work From Home Crisis Counselor jobs in Riverside, CA look for?

The top searched job categories for Work From Home Crisis Counselor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Work From Home Crisis Counselor jobs?

Cities near Riverside, CA with the most Work From Home Crisis Counselor job openings:

Infographic showing various Work From Home Crisis Counselor job openings in Riverside, CA as of August 2026, with employment types broken down into 53% Full Time, 27% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,887 per year, or $24.9 per hour.

Remote Licensed Professional Clinical Counselor (LPCC) - Outpatient Focus

Empathy Medical Healthcare, LLC

Fontana, CA โ€ข Remote

$52K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

Position Overview

Empathy Medical Healthcare, LLC is seeking a dedicated and compassionate Licensed Professional Clinical Counselor (LPCC) to join our remote outpatient team. This full-time position is primarily focused on providing critical mental health counseling to individuals, including those in crisis and community members in need of support. You will be instrumental in de-escalating mental health emergencies, developing action plans tailored to individual needs, and coordinating care by assisting with transportation to mental health facilities and homeless shelters.

About the Organization

Empathy Medical Healthcare, LLC is a pioneering healthcare organization committed to enhancing the mental well-being of our community. Based in Fontana, California, we operate in a flexible remote work setting that empowers our staff to deliver essential services without geographical constraints. Our team is passionate about providing empathetic care, prioritizing accessibility, and fostering a supportive environment for both clients and employees.

Work Environment

As a member of our remote outpatient team, you will enjoy the flexibility of working from home while benefiting from collaborative support with fellow mental health professionals. Our organization embraces modern technology to facilitate seamless communication and coordination among team members and other stakeholders, ensuring that every counselor is equipped to deliver the highest standard of care during challenging situations.

Key Responsibilities
  • Conduct psychiatric evaluations in the field, often in conjunction with law enforcement, to assess the need for involuntary detention under 5150/5585 protocols.
  • Maintain precise records of confidential patient information while adhering to HIPAA regulations to protect client privacy.
  • Engage in effective communication with law enforcement officers, Crisis Stabilization Units (CSUs), hospital staff, and psychiatrists to facilitate comprehensive care for individuals in crisis.
  • Assist in training police personnel to handle mental health encounters with sensitivity and promote the de-escalation of potential confrontations.
  • Provide short-term crisis counseling for individuals experiencing non-violent mental health episodes, guiding them through immediate challenges.
  • Accompany law enforcement on mental health crisis responses, ensuring individuals receive timely and appropriate care.
Patient Population / Client Focus

This role uniquely focuses on assisting individuals in crisis, including arrestees who may be experiencing acute mental health episodes and community members seeking support. Your work will be pivotal in bridging the gap between law enforcement services and mental health resources, ensuring that vulnerable populations receive compassionate and competent care during critical moments.

Qualifications
  • A Bachelorโ€™s Degree in Psychology, Social Work, or a related field is required.
  • Possession of a valid LPCC license is mandatory to deliver the professional services expected in this role.
  • Certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) is preferred.
  • Exceptional interpersonal and communication skills, with a proven ability to engage effectively with diverse stakeholders.
  • Strong attention to detail and a commitment to maintaining professional integrity in all interactions.
  • Ability to remain composed in high-pressure situations, demonstrating professionalism and a positive attitude at all times.
Preferred Experience
  • Previous clinical experience, particularly in psychiatric settings, is strongly preferred to provide a solid foundation for crisis intervention and counseling.
  • Understanding of community resources and homeless services in Fontana, CA, to better assist clients in navigating their options.
Compensation and Benefits
  • We offer a competitive annual salary ranging from $52,000 to $70,000, commensurate with experience and qualifications.
  • Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement plans to support your long-term financial goals.
  • Access to a robust employee assistance program that prioritizes mental health support for all staff members.
  • Flexibility in managing caseloads, allowing you to design fulfilling work schedules that align with your personal life and professional aspirations.
Career Growth Opportunities

At Empathy Medical Healthcare, LLC, we are deeply committed to the professional development of our staff. Opportunities for advancement and specialization abound, enabling you to enhance your skills and expand your career within the mental health field. Ongoing training, mentorship, and educational funding are just some of the resources we provide to help you achieve your professional goals.

Why Join Our Team

This is more than just a job; it's a chance to make a meaningful difference in people's lives. Join our team at Empathy Medical Healthcare, LLC, where your expertise contributes significantly to the well-being of our community. If you are passionate about mental health care, dedicated to compassionate service, and ready to take on the rewarding challenges of this essential role, we encourage you to apply.

Application Information

If you are ready to take the next step in your career and want to join our compassionate team, please submit your resume and a cover letter detailing your qualifications and experience. We look forward to welcoming dynamic professionals who are committed to promoting mental wellness and enhancing the lives of those we serve.