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Wordpress Support Engineer Remote Jobs in Texas (NOW HIRING)

VetsEZ

Data Engineer (Remote Opportunity)

Austin, TX · On-site +1

$113K - $136K/yr

We are currently looking for a Data Engineer for a 100% remote position on a large federal ... This role focuses on designing, developing, and maintaining scalable data solutions that support ...

Siena AI

It started with support, the hardest surface a brand has, and it expands from there: Shopping Agent ... About the Role This is a hands-on Solutions Engineer role, the second SE on a small, high-output ...

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Wordpress Support Engineer Remote information

What are the key skills and qualifications needed to thrive as a Wordpress Support Engineer (Remote), and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.
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Wordpress Support Engineer Remote jobs near you
Associate Application & Model Engineer - Remote

Associate Application & Model Engineer - Remote

UPLAND CAPITAL GROUP INC

Dallas, TX • On-site, Remote

$110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Associate Application & Model Engineer  - Remote

Upland Capital Group, Inc. is an AM Best rated "A-" VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability.  

We focus on "old school" underwriting as a craft, add "new school" analytics and technology, and encourage a gritty, growth mindset among people called "we entrepreneurs."

As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking an Associate Application & Model Engineer to join our amazing team.

Primary Function:

At our Risk, Analytics, and Data (RAD) team, we focus on Actuarial, Data Science, Model Engineering, and Enterprise Risk Management functions. The Application & Model Engineering team develops and maintains the full stack of internally built RAD products - APIs, wireframes, frontend apps, model integrations, and infrastructure - that power and support rating, underwriting, data science, and actuarial functions and production workflows. Our engineers own deployment pipelines, manage application security, and optimize distributed systems performance to deliver business-critical capabilities across multiple product lines. Our application and model environment and architecture is containerized, and we are cloud based, running on Azure. Our vision is to build highly automated and efficient processes that require creative problem solving and a close collaboration with stakeholders across the organization, not limited by a 'one size fits all' mindset. 

Duties and Responsibilities:

  • Build on a fully containerized model architecture/environment
  • Learn provisioning of applications through Infrastructure as Code
  • Work with and develop a modern CI/CD model pipeline
  • Design and develop data stores, wireframes, applications, APIs and other internal products to support rating, underwriter and actuarial workflows
  • Support integration of data science, actuarial, AI models etc. into proof-of-concept systems and applications under guidance
  • Learn application, container, model orchestration and security
  • Other duties as assigned by management

Experience, Education, Special Skills Required:

  • A bachelor's degree in Engineering, Computer Science or related field
  • 0-2 years of experience as a Backend Engineer
  • Demonstrated ability to write well-structured, maintainable Python code with Git version control
  • Built immersive production-grade frontend experiences and the backend APIs underpinning them
  • Familiar with CI/CD processes deploying to cloud resources using GitHub Actions or similar tool
  • Familiar building images and maintaining containerized applications using Docker/Docker compose
  • Comfortable working with relational (SQL) and non-relational (NoSQL) databases
  • Possess solid Linux/Unix knowledge and comfortable working in terminal or CLI
  • Self-starter, quick learner, and creative problem solver that thrives in a flexible, fast-paced, and remote work environment
  • Experience prototyping AI/ML applications, including async processing pipelines and workflow orchestration

Disclosures:

Pay Estimate: $ 85,000 - $110,000

Other compensation: annual incentive program

Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.

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