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Wordpress Support Engineer Remote Jobs in Texas (NOW HIRING)

Binary Defense

Detection Engineer - REMOTE

Houston, TX · On-site +1

... Support documentation of detection logic, coverage rationale, and response guidance. • Actively contribute to continuous improvement of detection engineering workflows, tooling, and standards.

VetsEZ

Data Engineer (Remote Opportunity)

Austin, TX · On-site +1

$113K - $136K/yr

We are currently looking for a Data Engineer for a 100% remote position on a large federal ... This role focuses on designing, developing, and maintaining scalable data solutions that support ...

Siena AI

It started with support, the hardest surface a brand has, and it expands from there: Shopping Agent ... About the Role This is a hands-on Solutions Engineer role, the second SE on a small, high-output ...

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Wordpress Support Engineer Remote information

What are the key skills and qualifications needed to thrive as a WordPress Support Engineer remote, and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.
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Platform Engineer - AI, Cloud & eCommerce (Remote)

Signet Jewelers Ltd.

Irving, TX • On-site, Remote

$106K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

15th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Platform Engineer - AI, Cloud & eCommerce
Remote
POSITION SUMMARY:
We are looking for a highly hands-on Platform Engineer who enjoys building, experimenting and solving complex engineering problems. This role sits at the intersection of eCommerce, AWS cloud engineering, AI and automation enablement. The ideal candidate has experience building Java applications on AWS, has worked with ecommerce solutions, enjoys creating proof of concepts and is excited about applying AI to solve real business problems. If you enjoy building POCs, learning new technologies and shipping solutions that make engineers and customers more successful, we'd love to meet you.
RESPONSIBILITIES:
  • Design and build cloud-native services and platform capabilities using Java and AWS.
  • Prototype & productionize AI-powered solutions using AWS Bedrock & modern LLMs.
  • Improve engineering productivity through automation and AI-assisted development.
  • Partner with architecture and product teams to solve complex commerce challenges.
  • Help manage and optimize Akamai/CDN and edge capabilities.
  • Build integrations using APIs, serverless services and event-driven architectures.
  • Explore emerging AI technologies and recommend practical adoption.
  • Contribute code daily and mentor engineers through example.

POSITION QUALIFICATIONS:
  • Strong hands-on Java engineering experience.
  • Experience building applications on AWS.
  • Experience with ecommerce or other high-scale customer-facing platforms.
  • Curiosity and willingness to learn new technologies rapidly.
  • Experience building APIs, microservices and cloud-native services.
  • Experience creating POCs or technical prototypes.
  • Strong debugging and problem-solving skills.
  • Excellent communication and ownership.
  • 3+ years software engineering experience
  • Comfortable building POCs independently
  • Familiarity with Amazon Bedrock or other Generative AI platforms.

Preferred Qualifications
  • Strong Experience with Amazon Bedrock.
  • Experience with Agentic development workflows.
  • Experience with Akamai/CDN technologies.
  • Infrastructure as Code, Docker or Kubernetes.
  • SAP Commerce or Shopify experience.
  • Angular or Spartacus experience.

BENEFITS & PERKS:
  • Comprehensive healthcare, dental, and vision insurance to keep you and your family covered that is active on day 1 of employment
  • Generous 401(k) matching after just one year to help secure your financial future
  • Ample paid time off, plus seven holidays to recharge and unwind
  • Exclusive discounts on premium merchandise just for you
  • Dynamic Learning & Development programs to support your growth
  • And more!

The salary range for this opportunity is $106,000 - $160,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

What Signet Jewelers employees say

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Benefits

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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