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Wireless Operations Manager Jobs (NOW HIRING)

AFL

EHS Supervisor - Wireless Services

Atlanta, GA · On-site

Reporting to the EHSS Manager - Wireless Operations, the EHSS Supervisor supports the implementation of EHSS initiatives, assists with incident investigations, monitors compliance, and escalates ...

Henry Ford Health

Wireless Engineer

Detroit, MI

Whether you're caring for patients, supporting operations, conducting research, or driving new ... Management Team. Qualifications EDUCATION/EXPERIENCE REQUIRED: * High School diploma or G.E.D ...

Victra

Operations Manager

Durham, NC · On-site

As a Manager, Total Wireless Operations, you will lead the efforts surrounding Field Operations in our Total Wireless Division. Victra is Verizon's trusted business partner and largest premium ...

InfraServices

Operations Manager

Wanamingo, MN · On-site

$90 - $120/hr

Job Summary The Operations Manager is responsible for overseeing the day-to-day field operations supporting wireless telecommunications projects, including the productivity, safety, quality, and ...

InfraServices

Operations Manager

Wanamingo, MN · On-site

The Operations Manager is responsible for overseeing the day-to-day field operations supporting wireless telecommunications projects, including the productivity, safety, quality, and development of ...

Walmart

Director, Merchandising Operations

Lowell, AR · On-site

$110K - $220K/yr

... to manage multiple projects, develop talent, and ensure alignment with company goals while delivering value and exceptional customer experiences. About the team: The Wireless Operations team at ...

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Wireless Operations Manager information

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How much do wireless operations manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for wireless operations manager in the United States is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.33 per hour, depending on experience, location, and employer.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

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Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,755 per year, or $30.2 per hour.

Wireless Operations Analyst

Syntricate Technologies

San Antonio, TX • On-site

Full-time

Re-posted 10 days ago

Key responsibilities

  • Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, and porting lines to other carriers.

  • Identify and resolve technical issues in mobile apps on both iOS and Android platforms, and collaborate with cross-functional teams to investigate and resolve mobile app problems.

  • Process orders for new client wireless equipment, perform executive support including device setup and user questions, and support care, maintenance, and inventory of wireless hardware assets.

Job description

Job Summary:
Syntricate Technologies is seeking a Wireless Operations Analyst to manage wireless feature requests and technical issues in mobile applications. The role involves collaborating with cross-functional teams, providing customer support, and ensuring compliance with corporate policies regarding mobile devices.
Responsibilities:
• Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.
• Identifies and resolves technical issues in mobile apps on both iOS and Android platforms.
• Collaborates with cross-functional teams to investigate and resolve mobile app problems.
• Proficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience.
• Process orders for new client Wireless equipment including collecting mailing address and ordering/shipping the correct assets based on the employee role.
• Perform executive support including in-person device set ups, answer questions regarding the proper use of client equipment, the client mobile applications and the client Wireless programs in accordance with established client policies.
• IT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device.
• Ensures to educate corporate users on the compliance settings to protect corporate data on mobile devices.
• Troubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.
• Provide customer support through Service Requests/Incidents.
• Support and facilitate incidents towards Return to Service ( "RTS”)
• Monitor and coordinate to resolve system/application issues.
• Support care, maintenance, and inventory of client wireless hardware assets.
• Support and maintain Knowledge Management content.
• Collaborate with other teams for resolve incidents.
• Participate in weekly wireless team meetings/level set.
Qualifications:
Required:
• Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.
• Identifies and resolves technical issues in mobile apps on both iOS and Android platforms.
• Collaborates with cross-functional teams to investigate and resolve mobile app problems.
• Proficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience.
• Process orders for new client Wireless equipment including collecting mailing address and ordering/shipping the correct assets based on the employee role.
• Perform executive support including in-person device set ups, answer questions regarding the proper use of client equipment, the client mobile applications and the client Wireless programs in accordance with established client policies.
• IT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device.
• Ensures to educate corporate users on the compliance settings to protect corporate data on mobile devices.
• Troubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.
• Provide customer support through Service Requests/Incidents.
• Support and facilitate incidents towards Return to Service ("RTS")
• Monitor and coordinate to resolve system/application issues.
• Support care, maintenance, and inventory of client wireless hardware assets.
• Support and maintain Knowledge Management content.
• Collaborate with other teams for resolve incidents.
• Participate in weekly wireless team meetings/level set.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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