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POS Engineer

Location: Dallas, TX or Atlanta, GA

Position Summary

We are looking for a POS Engineer to assist with the system configuration, configuration management, and system testing and production implementation of point of sales systems and/or self-checkout systems. The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. 

Qualifications

• Undergraduate degree or equivalent experience/certification
• 3 - 5+ years of experience configuring, deploying, POS and/or SCO systems
• Knowledge of remote access tools, scripting, and other supportive technologies
• Excellent communication skills
• Basic knowledge of the retail sales industry.

Technical Skills

• Knowledge of POS Systems in a retail or hospitality environment.
• Strong communication skills with non-technical personnel.
• Strong interpersonal skills and the willingness to learn from other associates.
• Awareness of project management requirements.
• Excellent written and verbal communication skills with the ability to influence or persuade others in positive or negative circumstances.
• Ability to manage tasks with attention to detail and accuracy.
• Knowledge of external systems and payment gateways, and how they interact with the POS.
• Strong commitment to customer service.
• Strong problem solving and analytical skills.
• Ability and willingness for occasional travel (25% - customer integrations/business meetings and/or training).

Competencies - To perform the job successfully, an individual should demonstrate the following:

Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Supervisory Responsibilities

None

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performs light work; exerting up to 25 pounds of force occasionally, or up to 15 pounds of force frequently, or a negligible amount of force constantly to move objects.  While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Salary Range- $60,000 - $80,000 yearly DOE

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Xpanxion is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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