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Wipro Csr Jobs in Puerto Rico (NOW HIRING)

Telemedik

PR · On-site

$13 - $17.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...

Telemedik

PR · On-site

$13 - $17.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...

Adecco

PR

$13 - $13.50/hr

As a Customer Service Representative, you will play a vital role in supporting members and providers by delivering clear, compassionate, and efficient service in a dynamic call center environment.

Telemedik

PR · On-site

$16 - $21.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...

Telemedik

PR · On-site

$16 - $21.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...

NexaMotion Group

PR · On-site

$13.50 - $18.50/hr

The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They're the front line of support for clients and customers ...

BCForward

Customer Service Representative

Mayaguez, PR · On-site

$12 - $13/hr

Title: Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire Description: Responsible for responding to customer questions via telephone and written ...

New

Grupo Triple-S

PR · On-site

$13 - $17.75/hr

Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting Start Date: 6/17/26 At Triple-S, we are committed to providing meaningful job experiences for ...

New

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

B Fernandez & Hermanos Inc.

PR · On-site

$15.50 - $21/hr

B. Fernández & Hnos., Inc. es uno de los distribuidores líderes de Puerto Rico, que atiende a más de 5,200 clientes en toda la Isla. Reconocido por las marcas que representa, su red de ...

PJ ROSALY ENTERPRISES

PR · On-site

$11/hr

Trabajo presencial responsable de atender llamadas de clientes, brindar orientación, dar seguimiento a solicitudes y resolver situaciones relacionadas con el proceso de entrega, garantizando un ...

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Wipro Csr information

What is the difference between Wipro Csr vs Wipro Support Executive?

AspectWipro CsrWipro Support Executive
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, technical knowledge optional
Work EnvironmentCall centers, customer service departmentsHelp desks, technical support teams
Employer & Industry UsageWipro, IT & BPO sectorsWipro, IT & BPO sectors
Common Search & ComparisonCustomer service roles at WiproTechnical support roles at Wipro

The Wipro Csr primarily handles customer inquiries and provides support via calls or chats, focusing on customer satisfaction. The Wipro Support Executive often deals with technical issues, troubleshooting, and resolving technical problems. While both roles require good communication skills and are based in similar environments, the CSR role emphasizes customer interaction, whereas the Support Executive may require technical knowledge.

What skills and qualifications are needed to thrive as a Wipro customer service representative (CSR)?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are typically required. Empathy, patience, and adaptability help CSRs build rapport with customers and handle challenging situations effectively. These skills are essential for delivering high-quality service, resolving customer issues efficiently, and upholding Wipro's reputation for client satisfaction.

What does a Wipro customer service representative (CSR) do?

As a Wipro CSR, your day usually involves handling customer inquiries through phone, email, or chat, resolving issues efficiently, and documenting interactions. You’ll collaborate closely with team members, supervisors, and sometimes with technical or billing departments to escalate complex cases or gather information. The work environment is fast-paced, requiring adaptability and strong communication skills. Regular team meetings and feedback sessions support continuous improvement and ensure alignment with company standards.

What is the role of Wipro CSR in Wipro?

A Wipro CSR (Customer Service Representative) is responsible for handling customer inquiries, providing support, and resolving issues related to Wipro's products or services. They typically communicate via phone, email, or chat and require good communication skills and knowledge of company offerings.

What is a Wipro customer service representative (CSR)?

Wipro CSRs, or Customer Service Representatives at Wipro, are professionals responsible for handling customer queries, resolving issues, and providing support through various communication channels such as phone, email, or chat. They act as a link between the company and its clients, ensuring customer satisfaction and maintaining Wipro’s reputation for quality service. Their duties may include troubleshooting problems, processing orders, and documenting interactions, all while adhering to company policies and service standards.
What are popular job titles related to Wipro Csr jobs in Puerto Rico? For Wipro Csr jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Wipro Csr jobs in Puerto Rico look for? The top searched job categories for Wipro Csr jobs in Puerto Rico are:
Wipro Csr jobs near you
Infographic showing various Wipro Csr job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Telemedik

PR • On-site

$13 - $17.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

Join Our Team as a Health Services Representative!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities

  • Answer member calls and provide clear information about their health plans.

  • Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).

  • Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.

  • Escalate unresolved situations or complaints to supervisors or the appropriate departments.

  • Participate in outbound calls, Contact Center projects, and training programs.

  • Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.

Requirements

  • Minimum 1 year of Customer Service experience.

  • High school diploma required (college credits preferred).

  • Knowledge of computer applications and Microsoft Office.

  • Excellent verbal, written, and reading communication skills.

  • Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.

  • Strong customer service orientation, empathy, and proactive attitude.

  • Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits

  • Specialized training in customer service, regulations, and healthcare topics.

  • 24/7 Telemedicine service.

  • Free employee health and wellness programs.

  • Opportunities for professional growth and career development.

  • Paid leave.

  • Retirement plan.

  • The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayaguez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary

We are an Equal Employment Opportunity Employer (EEOC).