WinnCompanies is looking for a Bilingual Receptionist to join our team at Olmdstead Green West, a 300-unit mixed income residential community located in Mattapan, MA.
Â
In this role, you will act as first point of contact at a Winn Managed property. Your primary responsibility is to provide a great customer service to our residents, clients and others through the telephone, face-to-face reception, mail and messages.
Â
Please note that the pay range for this position is $16.70 to $20.85 per hour, dependent on experience. The work schedule is as follows: Monday through Friday from 8:30AM to 5:00PM.
Â
Responsibilities:
- Answer incoming calls and transfer to appropriate contact.
- Listen to resident complaints, log, and send to appropriate contacts.
- Greet guest and guide them to appropriate colleagues.
- Provide administrative support.
- Perform special projects as assigned.
- Ability to utilize Microsoft Office applications and Outlook for daily operations, communication, and record keeping.
- Provide professional support to address and resolve concerns.
Requirements:
- 1 year of relevant work experience.
- Excellent organizational and administrative skills.
- Bilingual in English and Spanish.
- Experience with computer systems, particularly Microsoft Office.
- Ability to plan, organize, and prioritize work.
- Ability to provide a high level of customer service in a professional and respectful manner.
- Ability to work with a diverse group of people and personalities.
Preferred Qualifications:
- High school diploma or GED equivalent.
- Previous reception experience.
- Ability to manage multiple assignments and tasks.Â