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Wine Club Manager Jobs (NOW HIRING)

Casa de Fruta

Wine Sales & Event Coordinator

Hollister, CA · On-site

$25 - $27/hr

This role serves as the primary steward of the wine club experience, managing events, member communications, and operational execution while collaborating closely with leadership and businesses ...

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The Winery At Bull Run

Wine Sales Associate

Aldie, VA · On-site

$12.50 - $14/hr

... selling Wine Club Memberships. This includes building brand awareness and exceeding guest ... Management may assign or reassign duties and responsibilities to this job at any time due to ...

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Folktale Group LLC

Wine Garden Supervisor

Carmel, CA · On-site

$20/hr

Be the Wine Garden Manager's right hand Lead and energize the team during service Help coach staff on hospitality, wine knowledge & wine club sales Create fun and engaging pre-shifts/trainings Ensure ...

The Winery At Bull Run

Wine Sales Associate

Centreville, VA · On-site

$12.50 - $14.50/hr

... selling Wine Club Memberships. This includes building brand awareness and exceeding guest ... Management may assign or reassign duties and responsibilities to this job at any time due to ...

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The Winery At Bull Run

Wine Sales Associate

Centreville, VA · On-site

$12.50 - $14.50/hr

... selling Wine Club Memberships. This includes building brand awareness and exceeding guest ... Management may assign or reassign duties and responsibilities to this job at any time due to ...

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Wine Club Manager information

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$26K

$63.6K

$109K

How much do wine club manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for wine club manager in the United States is $63,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some common challenges a Wine Club Manager faces in member retention, and how can they be addressed?

A common challenge for Wine Club Managers is maintaining high member retention rates, as members may discontinue due to lack of engagement or perceived value. Addressing this involves regularly curating unique wine selections, organizing exclusive events, and providing personalized communication to members. Collaborating closely with marketing and winery teams to gather feedback, introduce new benefits, and respond to member preferences can significantly improve satisfaction and retention. Proactive outreach and exceptional customer service also play a crucial role in fostering long-term loyalty.

What are the key skills and qualifications needed to thrive as a Wine Club Manager, and why are they important?

To thrive as a Wine Club Manager, you need expertise in customer relationship management, sales, and a strong knowledge of wine, often supported by experience in hospitality or wine industry certifications. Familiarity with CRM software, point-of-sale systems, and e-commerce platforms is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help you build loyalty and deliver memorable member experiences. These skills ensure member satisfaction, drive club growth, and foster long-term brand loyalty in a competitive market.

What is the difference between Wine Club Manager vs Wine Sales Associate?

AspectWine Club ManagerWine Sales Associate
CredentialsWine certifications, hospitality experienceBasic wine knowledge, sales skills
Work EnvironmentEvent planning, membership management, customer relationsRetail or tasting room sales, customer service
Industry UsageWine clubs, wineries, wine retailersWine shops, tasting rooms, retail outlets

The Wine Club Manager focuses on managing wine club memberships, organizing events, and maintaining customer relationships, often requiring wine certifications and hospitality skills. In contrast, the Wine Sales Associate primarily handles direct sales, customer inquiries, and retail operations. Both roles are essential in the wine industry but differ in responsibilities and required expertise.

What does a Wine Club Manager do?

A Wine Club Manager oversees the operations and growth of a winery's wine club, which includes member recruitment, retention, communication, and organizing exclusive events. They are responsible for curating wine selections, managing shipments, and ensuring high levels of customer satisfaction. Additionally, they often collaborate with marketing and sales teams to develop promotional strategies and enhance the overall club experience. Their role is vital in building loyalty and driving direct-to-consumer sales for the winery.
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Wine Club Manager jobs near you

Wine Club Manager | Sextant Estate Winery ~ Paris Valley Road Estate Winery - Paso Robles (51219)

Sun Ridge Nurseries

Paso Robles, CA

$30 - $32/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Wine Club Manager The Craig Stoller Collection | Sextant Estate Winery ~ Paris Valley Road Estate Winery - Paso Robles, CA

The Craig Stoller Collection

The Craig Stoller Collection is comprised of three unique wine brands, Sextant Wines, Paris Valley Road Estate Winery, and Windemere. Featuring primarily estate-grown wines and fruit carefully sourced from some of California’s premier Central Coast vineyards. Together, The Craig Stoller Collection reflects the terroir, character, and natural beauty of California’s Central Coast.

Position Summary

Under the leadership of the Chief Executive Officer the Wine Club Manager is responsible for overseeing wine club operations and delivering a seamless, engaging member experience that drives retention, loyalty, and growth across all Craig Stoller Collection brands.

This role serves as the primary point of contact for current and prospective wine club members, providing exceptional service through phone, email, SMS, and in-person interactions. The Wine Club Manager leads wine club releases and campaigns, supports direct-to-consumer revenue initiatives, and ensures each brand’s identity is consistently represented throughout the member experience.

Working cross-functionally with Sales, Marketing, Hospitality, and Fulfillment teams, this position plays a key role in executing wine club programs, maintaining operational alignment, and enhancing member engagement. The ideal candidate is highly organized, customer-focused, detail-oriented, and passionate about hospitality and wine club management.

Essential Duties & Responsibilities

  • Manage wine club operations, including releases, shipments, campaigns, and member communications
  • Maintain accurate member records, process enrollments and account updates, and resolve declined payment issues
  • Deliver exceptional customer service through phone, email, SMS, and in-person interactions
  • Collaborate with Marketing to execute targeted email and SMS campaigns, release communications, and promotional initiatives
  • Coordinate with fulfillment partners to ensure accurate and timely processing of wine club and e-commerce orders
  • Assist with wine club events, promotional campaigns, newsletters, and marketing collateral
  • Analyze wine club performance metrics, including acquisition, retention, release success, and campaign effectiveness, to identify growth opportunities
  • Utilize platforms including Commerce7, Tock, ShipCompliant, and Microsoft Office
  • Develop internal training resources and provide ongoing education to hospitality staff regarding wine club offerings, promotions, and procedures
  • Coordinate inventory needs and communicates timelines related to club releases and special promotions
  • Monitor shipping and compliance requirements in partnership with fulfillment and compliance vendors
  • Perform additional duties as assigned

Qualifications

  • Bachelor’s degree preferred
  • 1–2 years of wine club, hospitality, customer service, or related experience preferred
  • Strong communication, organizational, and customer service skills
  • Ability to manage multiple deadlines and high-volume release periods simultaneously
  • Familiarity with alcohol compliance regulations and fulfillment logistics preferred
  • Experience with Commerce7 preferred
  • Proficient in Microsoft Office applications
  • Ability to work occasional evenings, weekends, and special events

Physical Requirements

  • Ability to lift and carry up to 50 pounds
  • Ability to sit, stand, and work on a computer for extended periods

Position Details

  • Full-time, on-site position at Paris Valley Road Estate Winery
  • Schedule: Monday through Friday, with occasional schedule adjustments for events and club activities

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee discounts

Apply