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Wine Club Manager Jobs (NOW HIRING)

Wine Club Program Manager SUMMARY In partnership with the Director of Direct-to-Consumer (DTC), the Wine Club Program Manager provides strategic leadership, and operational oversight for the wine ...

Wine Club Program Manager SUMMARY In partnership with the Director of Direct-to-Consumer (DTC), the Wine Club Program Manager provides strategic leadership, and operational oversight for the wine ...

Wine Sales Associate

Aldie, VA · On-site

$12.50 - $14/hr

... selling Wine Club Memberships. This includes building brand awareness and exceeding guest ... Management may assign or reassign duties and responsibilities to this job at any time due to ...

Thoughtfully introduce and successfully close Wine Club memberships * Drive retail bottle sales ... Collaborate seamlessly with culinary, events, and management teams * Maintain a polished, organized ...

Present the benefits of becoming a wine club member to guests, contributing to the growth of the ... Train ambassadors selected by the management team on our wines, sales techniques and tours.

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Wine Club Manager information

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$26K

$63.6K

$109K

How much do wine club manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for wine club manager in the United States is $63,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some common challenges a wine club manager faces in member retention, and how can they be addressed?

A common challenge for Wine Club Managers is maintaining high member retention rates, as members may discontinue due to lack of engagement or perceived value. Addressing this involves regularly curating unique wine selections, organizing exclusive events, and providing personalized communication to members. Collaborating closely with marketing and winery teams to gather feedback, introduce new benefits, and respond to member preferences can significantly improve satisfaction and retention. Proactive outreach and exceptional customer service also play a crucial role in fostering long-term loyalty.

What are the key skills and qualifications needed to thrive as a wine club manager?

To thrive as a Wine Club Manager, you need expertise in customer relationship management, sales, and a strong knowledge of wine, often supported by experience in hospitality or wine industry certifications. Familiarity with CRM software, point-of-sale systems, and e-commerce platforms is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help you build loyalty and deliver memorable member experiences. These skills ensure member satisfaction, drive club growth, and foster long-term brand loyalty in a competitive market.

What is the difference between Wine Club Manager vs Wine Sales Associate?

AspectWine Club ManagerWine Sales Associate
CredentialsWine certifications, hospitality experienceBasic wine knowledge, sales skills
Work EnvironmentEvent planning, membership management, customer relationsRetail or tasting room sales, customer service
Industry UsageWine clubs, wineries, wine retailersWine shops, tasting rooms, retail outlets

The Wine Club Manager focuses on managing wine club memberships, organizing events, and maintaining customer relationships, often requiring wine certifications and hospitality skills. In contrast, the Wine Sales Associate primarily handles direct sales, customer inquiries, and retail operations. Both roles are essential in the wine industry but differ in responsibilities and required expertise.

What does a wine club manager do?

A Wine Club Manager oversees the operations and growth of a winery's wine club, which includes member recruitment, retention, communication, and organizing exclusive events. They are responsible for curating wine selections, managing shipments, and ensuring high levels of customer satisfaction. Additionally, they often collaborate with marketing and sales teams to develop promotional strategies and enhance the overall club experience. Their role is vital in building loyalty and driving direct-to-consumer sales for the winery.
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Infographic showing various Wine Club Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,594 per year, or $30.6 per hour.

Wine Club Supervisor

Europa Village Winery and Resort

Temecula, CA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts

Europa Village is a one-of-a-kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. We offer amazing wines in our Tasting Room, a delicious menu at Bolero Restaurante, and a total of 20 beautiful rooms to enjoy a getaway.
Europa Village is looking to fill the position of a full-time Wine Club Supervisor. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. A minimum of 1 year office experience, supervisory experience, strong customer service, and administration skills are a must. 
Wine Club Administrative Assistant Reports To:
  • Société Manager
Expectations of Wine Club Supervisor:
  • Possesses and lives Europa Village core values.
  • Assists and supports Société Manager.
  • Is the direct contact for all Société members and assists with their Wine Club needs.
  • Answers telephones, listens to voicemails and responds to guests in a timely manner.
  • Greets guests with a smile and responds quickly to their requests.
  • Thoroughly understands the Société memberships and assists with sales of memberships.
  • Coordinates and maintains the Société Member database using Commerce7.
  • Accurately and efficiently runs Commerce7 Admin Panel.
  • Accurately and efficiently runs POS system, Wine Club pick-ups and completes sales.
  • Assists with inventory control for Wine Club wines, shipping supplies and collateral items.
  • Aides in the selections of wines for Wine Club releases.
  • Assists with preparing orders for shipping supplies for mass shipping.
  • Ability to generate electronic batch orders for each Wine Club membership in Commerce7 Admin Panel.
  • Manages the processing of credit cards for batch orders and for individual orders on Commerce7 Admin Panel.
  • Manages allocated space for Wine Club wines in bond area and cold box.
  • Lifts up to 50 pounds throughout the day.
  • Coordinates shipping of wine and merchandise.
  • Maintains a positive relationship with the tasting room staff and communicates updates and changes to the Wine Club.
  • Assists with motivating the staff to generate sign ups.
  • Has a full understanding of the wine menu.
  • Other duties as assigned.
 
Responsibilities Expected of all Villagers
  • Creates and fosters an environment of “teamwork” by helping fellow employees or guests without a second thought.
  • Ability to treat all associates and guests in a respectful manner.
  • Comfortable working on feet for long periods of time.
  • Greets guests with a smile and a warm welcome.
  • Ability to communicate Europa Village’s story.
  • Arrives at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate slacks, stockings and shoes.
  • Arrives on time and be respectful of attendance and punctuality.
  • Adheres to Europa Village’s policies and procedures.
  • Promotes Europa Village’s wines through exceptional customer service, knowledge of the Europa Village story and winemaking techniques.
  • Hospitable, welcoming, and exhibits a positive attitude and willingness to assist where necessary.
  • Keeps an eye out for attention to detail, and keep Tasting Rooms clean and clutter free.
  • Must be able to work weekends and holidays and some evenings.