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Wine Club Manager Jobs (NOW HIRING)

CFS

Wine Club Manager

Paso Robles, CA

$60K - $66K/yr

Wine Club Manager Permanent | Onsite Our client is a well-established and growing premium beverage producer located on California's Central Coast. Known for delivering exceptional customer ...

Biltmore Company

$17.85/hr

Job Summary The Wine Club Sales Assistant supports Biltmore's Vanderbilt Wine Club business and ... Duties include, and are not limited to: processing new memberships; account management- updating ...

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Wine Club Manager information

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$26K

$63.6K

$109K

How much do wine club manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for wine club manager in the United States is $63,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some common challenges a Wine Club Manager faces in member retention, and how can they be addressed?

A common challenge for Wine Club Managers is maintaining high member retention rates, as members may discontinue due to lack of engagement or perceived value. Addressing this involves regularly curating unique wine selections, organizing exclusive events, and providing personalized communication to members. Collaborating closely with marketing and winery teams to gather feedback, introduce new benefits, and respond to member preferences can significantly improve satisfaction and retention. Proactive outreach and exceptional customer service also play a crucial role in fostering long-term loyalty.

What are the key skills and qualifications needed to thrive as a Wine Club Manager, and why are they important?

To thrive as a Wine Club Manager, you need expertise in customer relationship management, sales, and a strong knowledge of wine, often supported by experience in hospitality or wine industry certifications. Familiarity with CRM software, point-of-sale systems, and e-commerce platforms is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help you build loyalty and deliver memorable member experiences. These skills ensure member satisfaction, drive club growth, and foster long-term brand loyalty in a competitive market.

What is the difference between Wine Club Manager vs Wine Sales Associate?

AspectWine Club ManagerWine Sales Associate
CredentialsWine certifications, hospitality experienceBasic wine knowledge, sales skills
Work EnvironmentEvent planning, membership management, customer relationsRetail or tasting room sales, customer service
Industry UsageWine clubs, wineries, wine retailersWine shops, tasting rooms, retail outlets

The Wine Club Manager focuses on managing wine club memberships, organizing events, and maintaining customer relationships, often requiring wine certifications and hospitality skills. In contrast, the Wine Sales Associate primarily handles direct sales, customer inquiries, and retail operations. Both roles are essential in the wine industry but differ in responsibilities and required expertise.

What does a Wine Club Manager do?

A Wine Club Manager oversees the operations and growth of a winery's wine club, which includes member recruitment, retention, communication, and organizing exclusive events. They are responsible for curating wine selections, managing shipments, and ensuring high levels of customer satisfaction. Additionally, they often collaborate with marketing and sales teams to develop promotional strategies and enhance the overall club experience. Their role is vital in building loyalty and driving direct-to-consumer sales for the winery.
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What are the most commonly searched types of Wine Club jobs? The most popular types of Wine Club jobs are:
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Wine Club Manager jobs near you
Infographic showing various Wine Club Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,594 per year, or $30.6 per hour.

Wine Club Manager

CFS

Paso Robles, CA

$60K - $66K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Wine Club Manager
Permanent | Onsite

Our client is a well-established and growing premium beverage producer located on California's Central Coast. Known for delivering exceptional customer experiences and high-quality products, the organization is seeking a Wine Club Manager to oversee membership operations, enhance customer engagement, and support direct-to-consumer growth initiatives. This is an exciting opportunity for a hospitality-focused professional who enjoys building relationships, driving customer loyalty, and managing programs that directly impact business growth.

Reporting directly to executive leadership, the Wine Club Manager is responsible for overseeing membership operations and delivering a seamless, engaging experience that drives retention, loyalty, and membership growth.

This role serves as the primary point of contact for current and prospective members, providing exceptional service through phone, email, text, and in-person interactions. The Wine Club Manager will lead membership releases and campaigns, support direct-to-consumer revenue initiatives, and ensure a consistent, high-quality member experience.

Working closely with Sales, Marketing, Hospitality, and Fulfillment teams, this position plays a critical role in executing membership programs, maintaining operational efficiency, and enhancing customer engagement. The ideal candidate is highly organized, customer-focused, detail-oriented, and passionate about hospitality and relationship management.

Key Responsibilities
  • Manage membership operations, including releases, shipments, campaigns, and member communications
  • Maintain accurate member records, process enrollments and account updates, and resolve payment-related issues
  • Deliver exceptional customer service through phone, email, SMS, and in-person interactions
  • Partner with Marketing to execute targeted email and SMS campaigns, release communications, and promotional initiatives
  • Coordinate with fulfillment partners to ensure accurate and timely processing of membership and e-commerce orders
  • Assist with member events, promotional campaigns, newsletters, and marketing materials
  • Analyze membership performance metrics, including acquisition, retention, release success, and campaign effectiveness, identifying opportunities for growth
  • Utilize membership management, reservation, compliance, and reporting platforms to support operations
  • Develop training resources and provide ongoing education to hospitality staff regarding membership offerings, promotions, and procedures
  • Coordinate inventory needs and communicate timelines related to releases and special promotions
  • Monitor shipping and compliance requirements in partnership with fulfillment and compliance vendors
Qualifications
  • Bachelor's degree preferred
  • 1–2 years of experience in wine club management, hospitality, customer service, membership programs, or a related field preferred
  • Strong communication, organizational, and customer service skills
  • Ability to manage multiple priorities and deadlines during high-volume release periods
  • Familiarity with compliance regulations, shipping logistics, and direct-to-consumer operations preferred
  • Experience with membership management or CRM platforms preferred
  • Proficiency in Microsoft Office Suite
  • Ability to work occasional evenings, weekends, and special events
Compensation & Benefits
  • Competitive compensation package - $60,000-66,000
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee discounts and additional company perks


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