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Will Call Supervisor Jobs (NOW HIRING)

Ganahl Lumber Co

Will Call Order Puller

Los Alamitos, CA · On-site

$16.25 - $19.25/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Anaheim, CA · On-site

$16 - $18.75/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Los Alamitos, CA · On-site

$16.25 - $19.25/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Torrance, CA · On-site

$19 - $22/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Torrance, CA · On-site

$16 - $18.75/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Anaheim, CA · On-site

$18 - $22/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

Ganahl Lumber Co

Will Call Order Puller

Anaheim, CA · On-site

$16 - $18.75/hr

Supervisory Responsibilities: * None. Duties/ Responsibilities: * Verify customer and order ... Recommend merchandise or services that will meet customer's needs. * Inspect outgoing work for ...

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All JobsWill Call Supervisor Jobs

Will Call Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do will call supervisor jobs pay per year?

As of Jul 24, 2026, the average yearly pay for will call supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the main challenges a Will Call Supervisor faces during busy event periods?

During busy event periods, a Will Call Supervisor often manages high volumes of customer interactions and ticket pickups, which can lead to long lines and heightened customer expectations. The challenge lies in coordinating with box office staff, handling last-minute ticket issues, and ensuring accurate and efficient service. Successful supervisors maintain composure under pressure, quickly resolve discrepancies, and keep communication clear between team members and event management. Being proactive and adaptable is key to ensuring a smooth experience for both customers and staff.

What's a good job for overthinkers?

A Will Call Supervisor role involves overseeing customer orders and coordinating pickups, which can suit overthinkers who excel at organization and attention to detail. The job often requires strong communication skills and the ability to manage multiple tasks efficiently. It typically involves working in a fast-paced environment with clear procedures, making it suitable for individuals who prefer structured work settings.

What is the difference between Will Call Supervisor vs Warehouse Supervisor?

AspectWill Call SupervisorWarehouse Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service or retailHigh school diploma or equivalent; experience in logistics or warehouse operations
Work EnvironmentRetail or distribution centers, customer-facing rolesWarehouse facilities, inventory management, logistics
Employer & IndustryRetail stores, distribution companiesManufacturing, logistics, distribution centers

The Will Call Supervisor primarily manages customer pickups and oversees order collection in retail or distribution settings. In contrast, the Warehouse Supervisor oversees warehouse operations, inventory, and staff. While both roles require organizational skills and experience in logistics, the Will Call Supervisor focuses more on customer service, whereas the Warehouse Supervisor emphasizes inventory management and warehouse efficiency.

What does a Will Call Supervisor do?

A Will Call Supervisor oversees the will call operations at venues, warehouses, or distribution centers, ensuring that customers can efficiently pick up their pre-ordered tickets, packages, or merchandise. They are responsible for managing staff, handling customer inquiries, resolving issues, and maintaining accurate records. Additionally, they coordinate with other departments to ensure a smooth and organized will call process, especially during busy events or peak times.

How much do supervisors get paid per hour?

Will Call Supervisors typically earn between $15 and $25 per hour, depending on experience, location, and industry. Salaries can vary based on the size of the company and specific responsibilities, with some supervisors earning higher wages with additional certifications or skills.

What are the key skills and qualifications needed to thrive as a Will Call Supervisor, and why are they important?

To thrive as a Will Call Supervisor, you need strong organizational skills, experience in inventory management, and a high school diploma or equivalent, with some employers preferring supervisory experience. Familiarity with warehouse management systems, order processing software, and barcode scanners is often required. Strong communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills are critical for maintaining efficient operations, minimizing errors, and delivering timely service in a fast-paced environment.

How to become a call center supervisor?

To become a call center supervisor, candidates typically need previous experience in customer service or call center roles, often 1-3 years, along with strong communication and leadership skills. A high school diploma or equivalent is usually required, and some employers prefer or require a bachelor's degree. Developing skills in team management, conflict resolution, and familiarity with call center software can improve prospects for advancement.

What is the 3 month rule for jobs?

The 3 month rule for a Will Call Supervisor typically refers to a probationary period of three months during which employee performance and reliability are evaluated. Successful completion of this period may lead to permanent employment status, benefits, or advancement opportunities. Employers often use this time to assess skills, punctuality, and adherence to safety protocols in a fast-paced environment.
More about Will Call Supervisor jobs
What cities are hiring for Will Call Supervisor jobs? Cities with the most Will Call Supervisor job openings:
What states have the most Will Call Supervisor jobs? States with the most job openings for Will Call Supervisor jobs include:
What job categories do people searching Will Call Supervisor jobs look for? The top searched job categories for Will Call Supervisor jobs are:
Will Call Supervisor jobs near you
Infographic showing various Will Call Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Customer Service Representative (Warehouse & Will Call)

Customer Service Representative (Warehouse & Will Call)

EDCO Products

Hopkins, MN • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Counter Sales Support Rep. is a valued member of the EDCO Products Distribution team. This full-time, non-exempt position is based out of the Hopkins, MN Location and reports to the 1st Shift Supervisor. This is a 1st shift Warehouse Supervisor with normal working hours of 7:00 am – 4:30 pm (Some Overtime Necessary). This position is responsible for providing exceptional service to our customers and supporting the EDCO Sales and Distribution teams. Success in this position will be defined by the ability to provide excellent service while ensuring outbound orders and shipments are accurate, organized, on time and reported on.

As part of our hiring process, please complete this Predictive Index Assessment: https://assessment.predictiveindex.com/bo/9HBY/CounterSalesRepresentative_Jun2026_164936

Essential Duties & Responsibilities

An individual in this position must be able to successfully perform the required duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities.

  • Serves as the primary facilitator for will call orders placed at the loading dock.
  • Greets all customers with enthusiasm in a professional manner.
  • Fully processes all orders (Will Call and Returns) to required set standards and guide the customer through the process.
  • Coordinates the delivery of orders, utilizing couriers when applicable.
  • Physically and systematically pulls small will call orders for delivery.
  • Provides Warehouse associates with accurate information and prioritization of efforts to streamline pull times and assists them when able.
  • Invoices all will call and courier orders completing all necessary steps and paperwork.
  • Organizes and monitors all areas of the will call orders and Dock.
  • Utilizes good communication (Written and verbal) to assist other team members to resolve customer service issues in a timely manner.
  • Keeps the will call and Dock areas safe, clean and in good condition.
  • Reports all discrepancies communicating them to the leadership team and works to resolve any issues in a timely manner.
  • Demonstrates the ability to operate necessary company equipment within EDCO Guidelines.
  • Follow all company rules, regulations, standards and guidelines.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This job description does not constitute a contract of employment and is subject to change at the discretion of the company.

Competencies

  • Self-Motivated going above and beyond.
  • Possesses strong organizational skills and the ability to prioritize.
  • Operates with a sense of urgency, deadline driven.
  • Professional and positive communication skills both written and verbal.
  • Possesses the ability to work independently or in a team environment.
  • Naturally exhibits EDCO’s core values (Customer Focus, Innovation, Integrity, and Passion for Excellence).

Qualifications

  • High School Diploma or GED required.
  • Computer literacy and basic knowledge in Microsoft Office (Word, Outlook and Excell).
  • Experience in customer service and support role desired.
  • Bi-Lingual Spanish speaking desired.

Physical Demands

The physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

  • Must be able to stand, sit, walk, lift, carry, reach, push, pull, bend or stoop throughout the day.
  • Occasionally required to climb or balance
  • Frequently lift 50 – 75 pounds and occasionally lift up to 100 pounds.
  • Ability to work both in hot and cold climates.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed described. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

About EDCO Products

Headquartered in Hopkins, Minnesota, EDCO Products Inc. is one of the largest privately held manufacturers of pre-finished exterior building materials in the United States. EDCO designs and manufactures a full line of siding, roofing, soffit, and rainware products. It has established distributor partnerships across the United States and Canada.

For over 75 years, EDCO continues to set the standard for quality, service, and innovation. Every employee contributes to our success. Know you will be challenged and rewarded – and success is shared because we’re in it together. EDCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Learn more about us by visiting Glassdoor, Facebook, Twitter, Instagram, Pinterest, LinkedIn, or www.edcoproducts.com.



7am-4:30pm M-F