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Westin Chicago Jobs (NOW HIRING)

Crescent

Catering Sales Manager

Itasca, IL · On-site

$65K/yr

About The Westin Chicago Northwest The Westin Chicago Northwest is a full-service Marriott hotel located in Itasca, Illinois, serving both business and leisure travelers as well as a wide variety of ...

Crescent Hotels

Catering Sales Manager

Itasca, IL · On-site

$50K - $65K/yr

About The Westin Chicago Northwest The Westin Chicago Northwest is a full-service Marriott hotel located in Itasca, Illinois, serving both business and leisure travelers as well as a wide variety of ...

The Westin Michigan Avenue Chicago

Server

Chicago, IL · On-site

$13.66/hr

Join the team at The Westin Michigan Avenue Chicago - a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you'll be part of a culture that champions well-being ...

The Westin Michigan Avenue Chicago

Server

Chicago, IL · On-site

$13.66/hr

Join the team at The Westin Michigan Avenue Chicago - a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you'll be part of a culture that champions well-being ...

The Westin Michigan Avenue Chicago

Dining Room

Chicago, IL · On-site

$13.50 - $17.25/hr

Description The Westin Michigan Avenue Chicago is seeking a dependable and service-oriented Dining Room Attendant to join our Food & Beverage team. This position plays an important role in creating a ...

Westin New Orleans

Security Supervisor

New Orleans, LA · On-site

Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location Situated at the end of famed Canal Street, The Westin New Orleans offers ...

Westin Chicago North Shore

Room Attendant

Wheeling, IL · On-site

$19/hr

Description: 1. Clean guestrooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met. 2. Clean rugs, carpets ...

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Westin Chicago information

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$15.5K

$53.3K

$125.5K

How much do westin chicago jobs pay per year?

As of Sep 3, 2026, the average yearly pay for westin chicago in the United States is $53,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What is the Westin Chicago?

The Westin Chicago is a luxury hotel located in downtown Chicago, offering upscale accommodations and a range of amenities for both business and leisure travelers. Guests can enjoy spacious rooms, on-site dining options, fitness facilities, meeting and event spaces, and easy access to major attractions like the Magnificent Mile and Navy Pier. The hotel is known for its signature Heavenly Bed, wellness-focused amenities, and exceptional customer service, making it a popular choice for visitors to Chicago.

What are the key skills and qualifications needed to thrive as a hotel front desk agent at Westin Chicago?

To thrive as a Hotel Front Desk Agent at Westin Chicago, you need strong customer service skills, multitasking abilities, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott's proprietary systems), reservation software, and payment processing tools is important. Excellent communication, problem-solving, and a friendly, professional demeanor are standout soft skills in this position. These skills ensure efficient guest check-in/out, resolve guest concerns effectively, and contribute to a positive guest experience that upholds the Westin brand.

What are some common challenges faced by hotel staff at the Westin Chicago, and how can new hires prepare for them?

Hotel staff at the Westin Chicago often encounter challenges such as managing high guest volumes during peak seasons, maintaining excellent service standards under pressure, and coordinating effectively across departments like housekeeping, front desk, and food services. New hires can prepare by developing strong communication and problem-solving skills, staying organized, and being adaptable to changing priorities. Emphasizing teamwork and seeking guidance from more experienced colleagues can also ease the transition into the fast-paced hospitality environment.

What is the difference between Westin Chicago and Westin Chicago?

AspectWestin ChicagoWestin Chicago
Job RoleHotel Front Desk AgentHotel Front Desk Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentLuxury hotel, customer-facingLuxury hotel, customer-facing
Industry UsageHospitality, hotel servicesHospitality, hotel services

Since both roles are the same, the comparison highlights that a Westin Chicago Front Desk Agent typically requires a high school diploma and customer service skills, working in a luxury hotel environment within the hospitality industry. There is no difference between the two in this context, indicating they are the same position or closely related roles.

What job categories do people searching Westin Chicago jobs look for?

The top searched job categories for Westin Chicago jobs are:

Westin Chicago jobs near you
Infographic showing various Westin Chicago job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $53,302 per year, or $25.6 per hour.

Catering Sales Manager

Crescent Hotels & Resorts LLC

Itasca, IL • On-site

$65K/hr

Full-time

Posted 7 days ago

Job description

We are seeking a dynamic and passionate Catering Sales Manager to join our team at The Westin Chicago Northwest in Itasca, Illinois. The ideal candidate will bring proven catering sales experience, strong relationship-building skills, and a genuine enthusiasm for creating exceptional guest experiences. Prior catering sales experience is required; experience with Marriott systems and standards is a plus, though not required.

About The Westin Chicago Northwest

The Westin Chicago Northwest is a full-service Marriott hotel located in Itasca, Illinois, serving both business and leisure travelers as well as a wide variety of meetings, weddings, social events, and corporate functions. With extensive meeting and event space, the hotel provides an exciting environment for a Catering Sales Manager to build client relationships, generate new business, and create memorable events in partnership with our experienced hotel team.

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we are a team of hospitality professionals who take pride in creating exceptional experiences for our guests. More importantly, we know our Associates are the shining stars of what we do. We encourage you to bring your true self to work every day as we support your growth and celebrate your success. You Belong. We Care. Shine Bright.

This role typically follows a Tuesday through Saturday schedule; however, flexibility is essential to accommodate business demands and client needs.

The Catering Sales Manager is responsible for maximizing banquet food and beverage revenue, meeting room rental, and guest room revenue while consistently delivering exceptional guest service. This position will proactively solicit new social and corporate business while maintaining and strengthening relationships with existing clients.

Key responsibilities include conducting site inspections and property tours, responding to client inquiries, prospecting and developing new business, preparing proposals and contracts, creating customized menus, and coordinating event arrangements. The Catering Sales Manager will develop and deliver compelling sales presentations, assess client needs, negotiate pricing, and identify opportunities to maximize revenue and guest satisfaction.

The Catering Sales Manager will oversee event details from initial planning through execution, including attending and supervising event setup and implementation. This role will work closely with all hotel departments to ensure accurate communication and seamless service delivery. The position will also prepare and present weekly and monthly Catering/Sales reports to track sales activity and performance.

The successful candidate will have strong knowledge of Food & Beverage service standards, guest relations, and hospitality etiquette. Strong interpersonal, communication, negotiation, and problem-solving skills are essential, along with the ability to interact professionally and diplomatically with both internal and external guests.

This role may also assist with training and supporting Catering Associates, providing open communication and guidance when appropriate. The Catering Sales Manager is expected to demonstrate professionalism, adaptability, strong work habits, and a willingness to learn and develop new skills while responding effectively to changing hotel and business needs.

At Crescent, every Associate is a guest relations ambassador. This position is expected to consistently treat guests and fellow Associates with courtesy and respect while supporting a positive guest and Associate experience.

Additional duties may be assigned as needed to support the ongoing needs of the hotel.