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Weekend Ticketmaster Jobs (NOW HIRING)

Ticket Attendant

Atlanta, GA · On-site

$13.50 - $17.25/hr

Efficiently operate Ticketmaster ticketing systems including assisting with mobile app ... Must be able to work an irregular work schedule to include nights, weekends, and holidays * Ability ...

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Flexible schedule (days/nights, weekends and holidays) * Tolerance of all cultures, music, and art ...

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Weekend Ticketmaster information

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster, and why are they important?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What are Weekend Ticketmaster jobs?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.
More about Weekend Ticketmaster jobs
What cities are hiring for Weekend Ticketmaster jobs? Cities with the most Weekend Ticketmaster job openings:
What are the most commonly searched types of Ticketmaster jobs? The most popular types of Ticketmaster jobs are:
What states have the most Weekend Ticketmaster jobs? States with the most job openings for Weekend Ticketmaster jobs include:
Infographic showing various Weekend Ticketmaster job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Ticket Attendant

$13.50 - $17.25/hr

Part-time

Posted 18 days ago


Job description

About Mercedes-Benz Stadium
Opened in August 2017, Mercedes-Benz Stadium is a world-class sports and entertainment venue in downtown Atlanta and home to the National Football League's Atlanta Falcons and Major League Soccer's Atlanta United. The multi-purpose stadium was named the 2019 Sports Facility of the Year and is host to major sports and entertainment events, including the 2026 World Cup, the 2018 and 2025 College Football Playoff National Championships, the 2018 MLS Cup, and Super Bowl LIII. Mercedes-Benz Stadium is the first professional sports stadium in North America to achieve LEED Platinum Certification and the first stadium worldwide to achieve TRUE Platinum Certification for zero waste by the United States Green Building Council. Mercedes-Benz Stadium is proud to be collaborating with naming rights partner Mercedes-Benz and thirteen founding partners including Coca-Cola, Equifax, The Home Depot, Novelis, SCANA Energy, Truist, IBM, Georgia Power, American Family Insurance, Global Payments, Ticketmaster, and Delta Airlines.
To learn more about Mercedes-Benz Stadium visit www.mercedesbenzstadium.com. Follow us on Facebook, Instagram and Twitter.
Job Summary: Mercedes- Benz Stadium Ticket Attendants are best known for their proficient knowledge, impactful customer interaction and responsive engagement. This position serves as the front -facing point of contact for our guests and sets the tone for our guests.
Role and Responsibilities
  • Greet our guests/ clients / fans to our Stadium
  • Provide incredible customer service, including and not limited to gate entry assistance, resolving various ticketing issues, troubleshooting ticket apps including Ticketmaster
  • Treat everyone with courtesy, respect, and genuine kindness

Preferred Skills /Education
  • High school diploma or general education degree (GED)
  • Experience in event ticketing field preferred
  • Excellent interpersonal skills

Qualifications
  • Able to work outside, ability to stand and (and walk) for extended periods of time
  • Efficiently operate Ticketmaster ticketing systems including assisting with mobile app, troubleshoot ticketing issues from the Gates
  • Able to prioritize ticketing issues with courtesy and professionalism
  • Able to troubleshoot and resolve mobile ticketing questions and issues
  • Comfort with learning ticketing technologies and comfort working on mobile devices
  • Must be able to work an irregular work schedule to include nights, weekends, and holidays
  • Ability to work well in a team environment
  • Immediate availability to work events