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Weekend Ticketmaster Jobs (NOW HIRING)

AEG

Ticketing - Box Office Representative PT

Nashville, TN · On-site

$16.50 - $22.25/hr

Ability to learn and navigate ticketing software quickly (experience with Ticketmaster is a plus). * Reliable, punctual, and able to work Nashville SC home matches, special events, nights, weekends ...

Livenation

Festival Ticket Seller

Los Angeles, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Flexible schedule (days/nights, weekends and holidays) * Tolerance of all cultures, music, and art ...

Livenation

Venue Box Office - Variable Staff

Denver, CO · On-site

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Flexible schedule (days/nights, weekends and holidays) * Tolerance of all cultures, music and art ...

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Weekend Ticketmaster information

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster, and why are they important?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are Weekend Ticketmaster jobs?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

More about Weekend Ticketmaster jobs
What cities are hiring for Weekend Ticketmaster jobs? Cities with the most Weekend Ticketmaster job openings:
What are the most commonly searched types of Ticketmaster jobs? The most popular types of Ticketmaster jobs are:
What states have the most Weekend Ticketmaster jobs? States with the most job openings for Weekend Ticketmaster jobs include:
What job categories do people searching Weekend Ticketmaster jobs look for? The top searched job categories for Weekend Ticketmaster jobs are:
Weekend Ticketmaster jobs near you
Infographic showing various Weekend Ticketmaster job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 85% Part Time, and 12% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Title Assistant Box Office Manager | Full-Time | CURE Insurance Arena

Oak View Group

Trenton, NJ

$19 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

19th of 34 rated event venues

Job description

Assistant Box Office Manager | Full-Time | CURE Insurance Arena
Location US-NJ-Trenton
Job Post Information* : Posted Date 3 weeks ago(5/15/2026 4:55 PM)
Job ID 2026-31941
Category Box Office
Type Regular Full-Time
Location : Location US-NJ-Trenton
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 08611
Location : Address 81 Hamilton Avenue
Job Post Information* : Post End Date 8/14/2026
Overview

As we gear up for the return of ECHL Hockey in Trenton, we're looking for an Assistant Box Office Manager to join the team. This role assists event setup in Ticketmaster, processes sales & refunds, and ensures smooth event-day operations during Hockey games and other events. Working alongside the Box Office Manager, the Assistant Box Office Manager will additionally assist with day-to-day ticketing operations and support part-time box office staff.

This role pays an hourly rate of $19.00-$21.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until August 14, 2026.

Responsibilities
  • Serve as a leader for Box Office operations for various events.
  • Utilize the full Ticketmaster suite of products (TM1, Archtics, Host) for ticket sales, processing payments, exchanges, refunds, and will-call distribution and document all complimentary ticket requests issued.
  • Assist in building events and managing inventory in venue Ticketmaster systems.
  • Oversee aspects of ticket scanning operations, which include ticket scanner setup, teardown, maintenance, and upgrades.
  • Assist in updating and relaying box-office-related event information to other departments and clients.
  • Assist in completion of daily sales and deposit reports.
  • Serve as the first point of contact for incoming calls, assisting customers and directing inquiries appropriately, ensuring excellent customer service is delivered to patrons.
  • Assist in troubleshooting ticketing or access issues and handle escalated customer service concerns; act as a point of contact for ticket problem-solving by maintaining up-to-date knowledge of all events, policies, or promotions.
  • Develop and maintain professional relationships to support internal departments with integration of ticketing processes to ensure efficiency across multiple teams
  • Know our ticket sales and monitor and provide prompt, accurate sales reports and breakdowns prior to and on event days to the Box Office Manager.
  • Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's principles.
Qualifications
  • Bachelor's Degree from an accredited college or university with major coursework in business management, sports management, music business, or other related fields is preferred.
  • 2-3+ years in a customer service-oriented role, preferably in a live event, ticketing, or venue setting.
  • Familiarity with Ticketmaster systems preferred.
  • Ability to engage in positive interaction with employees and industry contacts; organize; and problem-solve while prioritizing time management and multitasking in a high-pressure environment.
  • Must have an excellent working knowledge of Word, Excel, Adobe, and other similar computer software programs.
  • Communicate clearly and concisely, both orally and in writing.
  • Flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays, and extended number of days in a row.
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